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    Dreams

    1.0 (2 reviews)
    PriceyMattresses
    Closed 9:00 am - 6:00 pm

    Dreams Photos

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    16 years ago

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    15 years ago

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    Bensons For Beds

    Bensons For Beds

    2.5(4 reviews)
    0.0 miCharlton
    ££££

    This place was a total life saver!…read more After an awful visit to 'Dreams' next door, this place pulled it totally out of the bag! The 'salesman' (totally laid back guy though, so not a salesman at all in the typical sense) left us alone to meander around the selection, whilst managing to be available and willing to answer our questions as they arose. The bed selection was good, but not huge and the whole shop looks like it's just been set up in one day as it doesn't have the bright flourescent lights and signage-overkill with many other bed retailers. This wasn't a negative though, it actuallly made me feel like profit wasn't being wasted on unnecessary shopfittings, instead they concentrated on keeping prices low. I hadn't ventured out that day to actually buy a bed, I just thought I'd have a window shopping session and head home to mull it over. However, I found a deal that I couldn't refuse and before I knew it I was seated at the little desk working out delivery times! We managed to get mattress protector, pillows, draws, mattress, bed frame and delivery all for a very reasonable price (over half price against the RRP). The delivery came, as scheduled, a week later and even the delivery men were great; bringing the bed all the way into the house unaided. They had a good selection of metal, wooden, divan styles and also a good variety of mattresses all at very good value.

    Charged extra for delivery slot after 12pm. Awoken morning of delivery by 7x repeat dial calls…read morefrom driver at 6.50am to say he'd deliver between 11am-1pm. Out of control idiots - avoid

    Tender Sleep UK

    Tender Sleep UK

    1.0(10 reviews)
    0.7 miCharlton

    DO NOT BUY FROM THIS COMPANY!!! Ordered a single bed and 9-10inch foam mattress for my mother to…read morecome out of hospital with a broken femur, the ned dimensions were wrong on the website and so bed was not as high as advertised. They also delivered a 6 inch mattress which was £160 cheaper than the one I ordered. They have been promising a replacement mattress since 11/02/2026 and had me wait in all evening last night for delivery but never came and are now ignoring my calls/texts and emails!! They have literally ripped me off for £160.

    They damaged one of the Sofas while bringing into my house. When I reported it they promised to…read moreexchange it and its been a whole week now of them promising (everyday) it will be delivered "tomorrow"... tomorrow never comes. They stopped answering my calls and ignoring my messages. Suddenly a week later after having promised they will exchange the sofa they told me "it was not our fault and we wont exchange it" This is a SCAM! when there is an issue, they don't keep their word and don't want to be held responsible. They even told me the sofa will have real leather which it clearly isn't. I have a witness and pictures of the damage. Its funny how they have so many phone numbers yet when they let it ring they all go to the same answer machine being the "claims department" and they never seem to be in office. I have contacted the Police Fraud department and the Consumer goods. Legal procedure pending and ongoing.

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    Tender Sleep UK
    Tender Sleep UK
    Tender Sleep UK

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    Sleepmasters

    Sleepmasters

    1.0(2 reviews)
    4.1 miCatford

    We recently (on boxing day sale) bought a bedstead and mattress from Sleepmasters. It was delivered…read moreon 20-01-10 and the mattress has caused us nothing more than severe back aches, neck aches and sleepless nights. We got Sensaform Cirrus 2000 mattress, which we were told had been specially designed for extra comfort. However,from the very first night,we have experienced 'comfort' replaced by 'back and neck aches' to say the least.We normally are very athletic and have never come across back or neck problems.Even our 8 year old son has now developed a back ache because of this mattress. I contacted sleepmasters last week, and they suggested that they don't undertake any returns and refunds (something we were not made aware of when we were purchasing the mattress). On speaking to them, they say that the only option I have is (upto 6 weeks of delivery) to exchange it with any other mattress and if i thought the product was faulty,i would have to wait for minimum 3 months - before i could raise it as faulty,and by then I would loose my option of exchange also if product is 'deemed' not faulty. If we wanted to go ahead with exchange in initial 6 weeks period, they will charge 10% of original mattress price + delivery charges and won't refund any price difference if we chose any cheaper mattress. We got this mattress for £950 so in nut shell it will cost us another £130 to get this faulty product exchanged. We find this to be a complete violation of our Statutory rights and against the Sale of Goods Act 1979 as the mattress is not fit for purpose made known. We have now contacted Consumer Direct, and if Sleepmasters don't refund our full money soon we will also also contact trading standards and legally challenge them if need be. We will not let them go scot-free for the awful products they sell.

    We bought a sensaform mattress from Sleepmasters too. We've had nothing but painful backs and…read morebroken sleep since. They won't replace it because we didn't buy a base from them even though we were asked to send a photo proving our base was sound. Like the above review, we weren't able to follow step 2 of their own complaints procedure. I was not allowed to speak to a supervisor and was just told they'd say the same thing. We thought it useless to go to step 3 and write a complaint as it says it just gets passed onto another customer services representative who has yet to listen to your complaint. One person said she'd speak to the supplier to see if they could do anything for us. When she got back to me she said as a good will gesture if we paid another £120 we could choose another mattress but if it was a cheaper one we'd still have to pay it! I then said are you now going to speak to the supplier to which she replied "why would I do that?" Nice. DON'T GO TO SLEEPMASTERS!!!

    Dreams - mattresses - Updated August 2026

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