They've done several jobs for my elderly mother and she has been very happy with their work...and…read moreshe is not easy to please. ;-) @devon and @andre came back today to cut some dead limbs out of a tree and did a great job! Thanks to Thomas Family!

I chose TFL to support a local family business, but their customer service is lacking. Weather…read moredelays are understandable, but the way the office manager, Kristin, handled the rescheduling was incredibly unprofessional. I was given multiple empty promises for callbacks and scheduling windows. When I called to cancel my account due to the lack of communication, I was met with total indifference. They seem to care more about collecting money than retaining customers. Worse yet, the owner actually went so far as to post a video on TikTok featuring a photo of my home and house number. Using a customer's private residence for social media retaliation is an alarming breach of privacy and completely unprofessional. My issue isn't just the terrible communication, but the lack of results. Combined with the poor advice I received last year regarding a major dead spot, my backyard currently looks terrible (see attached photo). The complete lack of professionalism and care has reached a point where I have canceled all services. They clearly care more about collecting money than respecting customers or delivering quality work.

Whelp y'all! I'm…read morepreparing a house for my son to live in. This month was lawn care. Let me tell y'all! This lawn needed a lot of TLC! Talk about prompt, professional, humble and totally customer service oriented. Very knowledgeable about greenery This city woman was very impressed. Mr. Daryl and Ms. Natasha gave me advice on lawn maintenance lawn schedule, bugs, etc. The lawn now looks fabulous. I am on a two week schedule for the time being..that is until my lawn is tamed by spraying to kill weeds and grass coming up through the mulch. I am beyond grateful. As far as price goes, they are more than reasonable. I have a small lawn, however, their prices are extremely reasonable. Y'all need to check them out soonest.

Was using an app service for yard maitenance and it was not working out so good with the current…read morecrew. Luckily Mr. Jones showed up for what was going to be the final cut and fixed EVERYTHING and it looks great! Sad they only give him 50% of the money for the online service. Will definitely be cancelling the app and going directly through him so he can be paid what he is worth. Very personable and professional! Takes his time and care, looks amazing!!

Mike and crew came out on short notice and loaded/hauled a garage full of heavy stuff we had no…read moreidea what to do with. They were quick, respectful, polite, and very professional. When they noticed our load was bigger than we expected, they had another trailer dispatched before we even knew. They took anything and everything we had, to include propane tanks, gas cans, oil, large planters full of soil, and a large amount of furniture. We were so impressed with their efficiency and professionalism. I cannot recommend M&S highly enough.

You can fully trust this team: On-time, efficient, careful (with property and non-junk items),…read morecourteous, respectful, REASONABLY PRICED, and fun! They are fantastic! Don't waste time looking for anybody else to do the job. Call these guys and "Gittt'er'Dun!"!!! No regrets!

Great service, great communication, and the quality of their work is top notch. Anytime I've…read more talked to any of the guys on site, they've always been very friendly and knowledgeable. They're very consistent and leave my lawn looking great all year round.

I had previously called other places about getting mulch laid at our house, but no one seemed to…read morewant the business as none of them actually showed up. Jaron actually showered up and went above and beyond!! He mowed, trimmed the bushes, sprayed for weeds, and laid the mulch. My yard looks fantastic now!! He has great prices and is always personable when he shows up. Will definitely continue to call him for yard work! Excellent job!!!

Very responsive and he lets me know when he has completed the job with photos if I'm not there to…read moresee it

Personable and professional. Jerome really cares about his work and it shows. My grass is cut and…read morethe excess grass trimmings/edging was cleaned off of my driveway afterwards.

RealGreen Lawn & Shrub Care is owned and operated by a very upstanding local family. They are…read moreextremely attentive to their clients and they are always quick to respond. Because of RealGreen's vast experience and expert lawn/shrub care knowledge, our lawn and shrubs look consistently good in spite of our yard's poor soil quality. However, if an issue suddenly arises, RealGreen addresses it in very short order. It's wonderful to personally know the family members who are taking care of our lawn and shrubs year after year, and who are responding to our emails and phone calls...unlike with the large national companies. We have been clients of RealGreen Lawn & Shrub Care for many years, and we never hesitate to recommend them to others.

Just got yelled at by Jana after leaving a voicemail complaint about LACK of service that I have…read morebeen paying for. The service people have been cutting corners. I caught them doing it this morning, and they told Jana they didn't. Jana accused me of lying, and yelled at me that she doesn't want our business anymore, then she hung up on me abruptly as I was still talking. I'm perfectly fine that she made this decision for us, as long as she does good on her yelled promise to refund me the remaining balance we prepaid for the year. We have been customers for over 3 years and never submitted a complaint until now. As soon as we did, we got yelled at by Jana. If you plan to become a customer, note that this treatment will probably be extended to you as well -- read the other negative reviews to confirm. Jana, you know who I am (unless you yell at ALL your customers), so feel free to call me and apologize for your emotional overreaction and terrible "customer service". And don't forget to send me that refund check you yelled that you would send back to me. Note: I spoke firmly, but didn't raise my voice once, as I was in a dining room with other people. They could all hear Jana yelling at me through the phone, and it wasn't even on speaker. What a "professional" reaction. BTW Jana, your service person is lying to you, and you're turning around and accusing your customers of lying. The servicer TOLD me he had just finished up the side yard when I called out to him. He had just put the invoice on the door, did NOT ring the doorbell, and was walking away before I called to him that I would unlock the gate for him, and he came back. I happened to catch him leaving as I came back from walking my dogs. You yelled at me and said that he put the invoice on the door and was going to come back and ring the doorbell later when he came back to service the backyard. Does that actually make ANY sense to you? Why not just ring the bell while you're PUTTING THE INVOICE ON THE DOOR, and tell us to unlock the gate while you're already AT THE DOOR? This older service person has never rung our doorbell to unlock the gate, but the younger service person (I think Shawn?) used to. We work from home and the front door is right next to my office desk, both me and my husband in the front room right next to the front door. Before you yell at your next customer and accuse them of lying, tell your servicer to get his story straight to you. I want to be clear, the younger service person is GREAT. The older service person has also been very nice to me, but seems to cut corners. And Jana is probably a family member, because let's be honest, NO ONE would hire, nor associate with, someone like Jana VOLUNTARILY. Jana, don't forget to send me my refund check -- remember when you yelled at me that you didn't want us as customers anymore so you would refund us for the prepaid year? We'll be keeping an eye out for that check.

I have had Carlos do my lawn for several years. They are reliable, priced well, and efficient…read more They watch for details and are easy to communicate with. I highly recommend them.

I just had the CR Landscaping Team finish up laying mulch in our front & back yard and trimming…read moresome tall bushes/trees. Excellent job, 5 stars. Their cleanup was amazing. The owner, Carlos, took the time to confirm what was needed prior to the work being done, confirming we were on the same page and then reviewed he work once completed making sure I was fully satisfied. Great job. Thx.