I'm really upset, I paid over 200.00 for the wellness and tanning and had 2 Weeks left. It renews…read moreon the 15th of every month.I had to go to my heart specialist today and they put a heart monitor on me for 2 weeks. I was told by the dr that I would not be able to use the wellness or tanning until the monitor is removed. I called and spoke to the manager and explained my situation. And asked if I could freeze my remaining 2 weeks then I would pick up my monthly package after that. She told me no that I would lose the 2 weeks that I have left, but that I could pay the 200.00 and start back up when I get it off. I just feel like I was ripped off.

Love Pacific Tan! The staff is amazing and very knowledgeable about the products and services. It's…read morealways nice and clean in there. I think it a great value for all the services that are offered.

Amazing customer service !!! I wouldn't want a tan anywhere else !!! Also a very clean store which…read morewe all want that when choosing a tanner to go to !!!

The staff is always so friendly. I especially like the Saturn level 5 at West Ave. I get so dark…read morewhen I use it! I also like that they have several locations. I live in Vandercook but work on the West side of Jackson so it works out well for me to use both salons. If you are looking to get a nice tan at a reasonable rate then this is the place for you.

By far the friendliest & nicest tanning facility in the county. Their prices are exceptional for…read morethe packages you receive and there is no better service around!

I just started tanning here and I am thinking of getting my hair cut and colored here as well…read more Exceptionally nice staff! Beds are hot, clean and maintained well. Very clean and warming place to walk in to. I would recommend to anyone.

I have tanned here for years .and I had a few surgeries through this time and froze my account…read morewhile I was unable to tan .Well I went thru surgery in June mid June I asked to freeze my account til I was able to tan we had figured august but I had not been okd to tan yest 95.00 came out of my bank account plus 5.00 on the 1st since my account at time was empty so 100.00 for 14 days of tanning they started billing me on August 16th and now its Sept 1st and I have been told there is no such way for them to give me a little pay cut since I only was able to tan 2 weeks .i have purchased 10 approx bottles of lotion in past 6-12 mnths I feel I am a decent customer .#whatuthink

Worst place to go to tan in Jackson, MI. Expect to pay TRIPLE and tan for less than 10-12 minutes…read more The Business intentionally limits time to make more money - not for safety (as We get more UV B and A in mid-day Sun. STAY AWAY FROM THIS PLACE.

Absolutely have good smelling lotion, and I enjoyed the stand up level 4 tanning bed. Very nice…read morepeople there as well.. the build was very clean and inviting as well.

This tanning salon is AWESOME! There beds are great and they got A Brand New voice controlled…read morestereo system so I can listen to whatever my heart desires! They got new beds in including a level 6 it looks so cool and gave me Amazing color, this will forever be my tanning salon

Always professional, great atmosphere, fair pricing. After not tanning for almost a year I was able…read moreto get color very quickly as well as maintain it. Tanning is a major part of my beauty regiment and I wouldn't want to do it anywhere else. The staff is really good about explaining the different levels of tanning equipment and why each is important. They will always have my business.

Just tried to cancel my membership, found out their billing company couldn't get my card to process…read moreeven though I had the funds last month so had to pay last months +$5 late fee, got told I cant close the account until this months payment posts which is probably gonna cost me another late fee. So I have to come back in 4 days and get angry all over again. Im beyond frustrated.

Stopped by to get a haircut Julie did a wonderful job. So friendly and great atmosphereread more