I had the best conversation with Alton, at Al's Transport today. We have an unusual situation…read morewhere-in we need transport from Vancouver to Portland and back, with short trips in town. No other service could accommodate all that we needed and we did not want to rely on ride-hailing services. Alton worked it out for us, and now, that part of our plan is stress-free. He is very "can-do", polite, and flexible. This is a veteran-owned, grassroots business that I plan on fully supporting. Can't wait to book our trip and not have to worry about transportation.

Friendly service. Very punctual and patient. Al handled my luggage with care. Good conversation…read moreduring the ride. He maintained a comfortable transport experience from pick up to drop off. Smooth ride throughout. Very good experience!!

Penny is so helpful and has some amazing deals for vacations. I also had several questions about…read moretravel insurance and Penny was able to answer them all and get us set up. Thank you Penny!!!

My wife and I traveled to Barbados with the help of Penny. We never would have considered sandals…read moreif it wasn't for penny, we were really happy with the resort and trip. There was a miscommunication upon check in that caused some inconveniences for us. But Penny worked her magic and got us a huge refund, much more than we expected and more than made up for the issue. The other thing we liked was the "lay away" option. Penny has an option to make a down payment and then make payments before your trip. Really helps to make it affordable!

We did their Holiday Lights Tour on Refurbished Heated Trolley (offered by Portland Perks)…read more I would have been a little irritated that the trolley was late, but so was one of the people in our group - which meant him not missing the bus. First, the driver takes you through downtown to see the Pioneer Courthouse Square tree, then by Directors park and onto I-5 to get headed to the PIR. Choosing the 6 pm trolley meant getting stuck in rush hour traffic. Luckily, we didn't have to cross the bridge and made it in time at PIR to slowly take in all the lovely Christmas lights. In the beginning, we couldn't figure out some of the light structures, until a couple seated in front of us got it and started singing "The 12 days of Christmas". Then the a Partridge in a Pear Tree, Two Turtle Doves, Three French Hens, 4 Calling Birds, 5 Gold Rings, 6 Geese a-Laying, 7 Swans a-Swimming, 8 Maids a-Milking, 9 Ladies Dancing, 10 Lords a-Leaping, 11 Pipers Piping & 12 Drummers Drumming all made sense! There was one odd part. It was the numerous palm trees at the beginning and dinosaurs at the end that didn't feel very Christmasy. But - that has nothing to do with the Trolley company. Our driver gave highlights, but the back of the trolley was noisy, so we couldn't hear him very well. It was adorable when he gave one of the kids a bucket of candy canes to pass out to everyone. The whole tour only lasted 90 minutes, so we were glad to have gotten a discounted ticket for $30. The one thing we forgot to do was bring cash to tip our driver and we felt awful about it. He was nice and informative and deserving. We are a group of credit card people, always trying to earn air miles, but if we had the extra cash, we would have given it to him. This was definitely something festive that I am really glad we did and glad my friends came along for the ride!

I am sad that I have to write this review, as most likely Twilite would have received a much high…read morestar rating had their back end customer service been a bit more pulled together. I reserved multiple town car pick ups and drop offs for an event I was organizing on behalf of my client. Getting everything set up with them was pretty streamlined and from what my clients/guests said the rides seemed fine. On the phone, the owner quoted me $480 for rides which was great. I had to add a few rides right before the event and the owner said that should be fine and would let me know if there would be additional fees. He than charged my credit card (immediately) an additional $500. I was fine with the additional charges, but the owner never really confirmed that cost with me. After the event, I requested either an invoice or receipt for my purchases so I could not only expense them back to my company, but also make sure the additional $500 was verified and not just a faulty, additional charge. Nothing. Radio silence. I've emailed and called the owner as of now going on a dozen times. I am so disappointed in this type of customer service. So happy to take my money (as fast as possible), but wouldn't even do the courtesy of providing me proof of purchase and providing FULL customer service - until the very end of the relationship. I can't say I'll ever use this vendor again or recommend their services unless someone would fix this situation immediately - as I still haven't received anything.

Had a great experience with this company. I always try to hire smaller companies. They seem to…read moreappreciate my business more and thus do a better job. Eli did a wonderful job helping me move. Not only that, but he found a stray cat a new home in the process. I would highly recommend them and will definitely use this company again in the future.

We hired Mary with Living Big Travel to help us curate a two-week honeymoon to Italy. My husband…read moreand I are busy professionals and while trying to plan this trip, we were also planning our wedding and handling a home renovation. Overachievers much?  We just got home from our trip and couldn't have done it without Mary's assistance. Everything from booking our flights, our train and bus tickets, a rental car, our experiences (museums, galleries, hikes, garden visits, restaurant reservations, private tours, and more) were all handled by Mary with patience, careful guidance, and panache. We couldn't have asked for a better experience, and feel it is all owed to Mary and her terrific attention to detail, travel tips, and general guidance. It was such a relief to land and have an entire itinerary planned for us - everything from the boring things like what train to take to the romantic and terrific experiences we had. Everything was delivered to us in a neat package that was cloud accessible, with maps, and more. Thank you so much for your help, Mary! We will absolutely be returning customers in the future.

Dave, the owner of the company, LEFT ME AND NY HUSBAND STRANDED ON OUR WEDDING NIGHT !…read more We got a ride to our wedding and we're supposed to be pick up that night but he never came! We called over and over and over and sent several emails trying to get a hold of him and got no response until 2 Days later! He didn't give us part of our money back, he barley acknowledged that we existed! We have tried communicating with him so much but have gotten 2 sentences back in return. DONT GET TUPPED OFF GO TO A BETTER COMPANY! First off inside the limo looks like a cheap hotel from the 80's.... ash trays in the door handles, cracked leather and a tube TV. On the tv was a Star Wars movie playing which I thought was kinda cool. The drive there didn't feel safe at all. I'm a pretty chill person but the limo made creaking noises and there was a point when there was an accident in front of us so we had to slam on our breaks and we slid pretty far. The driver, Dave, asked if we wanted wine and I said no water would be fine but they were just thrown in a cubby. Be safe, don't let someone take your money and leave you stranded, go with a bigger company.

Dave "the bald guy" at bald guy limo is awesome! I could not be any happier with this service…read more The limo is beautiful, and you couldn't ask for better people and friendlier service for all your transportation needs.

We almost always use Alex Shuttle when we fly as a family or when I fly out for a super early…read moremorning flight for work. He is always on time (usually a few minutes early), the van is always clean, and he's always friendly. I appreciate the follow-up call or text that he gives the night before our scheduled shuttle, and whenever I go to schedule the ride, he gets back to me very quickly. This is a fantastic airport shuttle service that's perfect for those who live in the Bull Mountain/Tigard/Lake Oswego/Beaverton area. Such a great small biz to support!

Headed to the new PDX parking garage taxi rank INSIDE garage and my husband gets flagged down in…read morethe roadway outside by this shuttle service. They are NOT an official Portland taxi and did not make this clear. No taxi rate clock inside should have been a clue I guess but my husband was tired and insisted we get in. Charged $60 to our home flat rate when our taxi to PDX was more like $45. So buyer beware, walk all the way inside the parking garage to the new proper taxi rank and don't get scammed by a private shuttle service. Even an Uber/Lyft would have been more reasonable. Also cab wasn't that clean and had an uncomfortable middle row/middle passenger seat. AVIOD if possible.

The final stop of "The One Day Adventure in Portland"…read more I took a Lime Scooter for Bellwether Bar. It was about a mile away. I parked my scooter up on the bridge, crossed the street, scanned my pass, and headed down to the platform. It was pretty quiet and the transit arrived right on time. I imagine if it was raining, the shelter wouldn't do much to keep one dry. All in all, solid location.