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    Dream Solutions Dream Ice

    5.0 (1 review)
    Open • 9:00 am - 10:00 pm

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    8 years ago

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    Rita’s Italian Ice & Frozen Custard

    Rita’s Italian Ice & Frozen Custard

    4.7(74 reviews)
    4.0 km
    •$
    Grab-and-go
    Casual dining

    They are the only Rita's in the area that I know and they are always spot-on and ultra friendly!read more

    I went to Rita's in Jacksonville and purchased two Italian ice cups in two separate flavors…read more Unfortunately, both cups had HAIR in them. I noticed the hair in one cup while I was there and requested a refund. I didn't discover the hair in the second cup until afterward. What made the situation even worse was the complete lack of concern from the ownership/management. There was no genuine apology, no sense of urgency, and no indication that they actually cared that they were serving customers food with hair in it. When I asked why something like this would happen, the response was essentially: "I don't know. It's just something that happens. I wouldn't really know." Excuse me? Hair in TWO separate cups of food is not something customers should be expected to accept as "just something that happens." That response was honestly more disturbing than the initial discovery. Food-service businesses are supposed to have basic standards for hygiene, cleanliness, and quality control. If a customer finds hair in their food, the bare minimum is to take it seriously, apologize, and address the concern. Instead, I left feeling like my money and my experience as a customer simply did not matter. I'm sharing this because people deserve to know what happened before spending their money there. Two separate products. Two separate flavors. Hair in both. And virtually no accountability or concern afterward. That is absolutely disgusting and unacceptable. Rita's in Jacksonville -- y'all need to do better.

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    Rita’s Italian Ice & Frozen Custard
    Rita’s Italian Ice & Frozen Custard
    Rita’s Italian Ice & Frozen Custard

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    Pelican's Snoballs

    Pelican's Snoballs

    4.0(22 reviews)
    78.1 km
    •$

    We were looking for a shaved ice place in Wilmington, and found Pelican's Snoballs on Yelp. It has…read morea vaguely obscene name (lol balls), and my kids insisted that we visit it. What the heck -- let's go get some pelican snowballs. They claim to offer 100 different flavors here, and although I didn't count, I would say that might be true. There are lots of different flavors of shaved ice to choose from. This is New Orleans-style shaved ice, according to the sign outside. I don't know how this shaved ice differs from other shaved ice, but apparently, the person who started Pelican's Snoballs was from New Orleans and named the place after the Louisiana state bird. In any case, my children really enjoyed their shaved ice! We got one Unicorn, which is cotton candy flavored syrup topped with whipped cream and sparkly sprinkles. We also got a Shark Attack, which is Tiger's Blood and another flavor with shark gummies in the middle. They have some wacky concoctions here. You can take your shaved ice to go (they even have a drive-thru), or you can stay and eat at the picnic tables located outside. There is no indoor seating. When we visited, there was one person working there, so it took a little while to get our snow cones. But they were made really well and looked picture perfect, so they were obviously made with care and attention.

    It's a waste of time coming to this place. they have hours posted on the building they don't abide…read moreby it's 6:30pm on a Wednesday. They are suppose to be open until 8:00pm. lights tuned off, building closed..this is the 3rd time I have randomly came here and it was closed during business hours. Whoever is running this place is clearly doing it for a hobby, because they do not care about the time you waste to drive to this place just for it to be closed.

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    Pelican's Snoballs
    Pelican's Snoballs
    Pelican's Snoballs - Cream soda on the left, black cherry and cola on the right.

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    Cream soda on the left, black cherry and cola on the right.

    Dream Solutions Dream Ice - foodtrucks - Updated October 2026

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