We were driving a ten year old Nissan Leaf, and in a bit of trouble. This was the only charger we…read morecould reach. When we arrived, car practically panicking from low battery, and there was an Ariya at the fast charger. A salesman looked, and there was a sign "customer car do not touch" sign, and it was 50%. We were directed to the Level 2 plug, and we relegated ourselves to sitting for an hour or two to get enough juice to continue. But ten minutes later a different guy came out and freed up the fast charger. We plugged in, and realized it was free! Full charge, and we were on our way. They took care of us, who has never given them a cent. That deserves Yelp stars.

I had test drove earlier in the day and they handed me an offer that was $26,000 or so. I asked…read moreabout the financing incentive and they misunderstood thinking I was talking about the federal tax credit. What I was talking about was that their website showed a deal where if I financed through them I would get an additional $8500 off. I tried to show them their own website, but they got really annoyed with that. I went home and applied online, called them and texted them the online application and the reference number. They thought I was trying to swindle them or something. I tried to show them my application and so did my brother the next day, but they were stuck thinking we were trying to double dip the federal tax incentive. They just needed to calm down for ten seconds and look at their own website and they could have understood I wasn't trying to swindle them. Edit: Just to add the Department of Revenue did warn Woodmen Nissan that what they did might have been a violation.

Darren, salesman, promote that dude! I was very pleased with the entire transaction as far as…read morepurchasing a 2026 vehicle. Jim, finance was great as well. Hoping that service will be the same in the future as we move forward. Recommend as no pressure, bottom line on the price and frankly, made me feel comfortable with the entire process. Best car experience I've had so far in regard to buying. Bravo.

No walk in available at 7 am - 8 am I travel a lot and most BMWs will take you in as long as you…read morecome in early in the morning

Do not recommend! I scheduled appt. online after not getting anyone to answer the phone. Took time…read moreoff work and arrived early for my appt. I was told to "leave your car over the weekend," and they would get back to me "sometime" on Monday "due to our current workload." When I asked why I was not informed of this prior to my appt. as I received email confirmations of my appt., I was told "the person no longer works here." What person??? Very unprofessional. Very uncaring. And honestly, very rude. They wanted me to re-schedule. Are you kidding? No thank you! Will not be back ever again!!! I

I went to Mike Maroone Chevy North and was extremely disappointed with my experience. I was…read morecontacted by Michelle regarding my car that I had listed for sale. She made me an offer, and after going back and forth on price, we came to a verbal agreement at a middle-ground number. I was completely upfront about the mileage and any issues with the vehicle from the beginning. When I arrived, she complimented the car and said it was beautiful and very well kept. However, after all of that, I was offered $2,500 less than the agreed-upon amount. That felt very misleading and frustrating after taking the time to come in based on our prior discussion. Overall, I'm very disappointed with how this was handled and would not recommend based on my experience.

Few weeks ago, I purchased a car from EchoPark. The beginning process went very well. Hannah helped…read moreme and was very patient with all my questions. There were some customer service issues, at the time of purchase. But after I talked to Mark the manager, he made everything right! Give'em try!!! Lifetime car washes for your vehicle from EchoPark!

Do NOT waste your time working with these people. Unethical as the day is long. Cannot be trusted…read moreand are just out to make a dollar off you. can't even sell a car to them without shady practices let alone buy a car from them! Save however much time you planned to spend here and go somewhere else to save yourself a headache. Also the buying team are just a bunch of crooks.

Phil Long Ford of Chapel Hills 1565 Auto Mall Loop…read moreColorado Springs, Co 80920 While traveling to Colorado Springs in our Ford Transit van on I-70, we hit a rough patch in the road that triggered a steering warning light--and suddenly, we had no power steering. Our plan had been to spend the night in Colorado Springs and head back to Georgia the next day, so this was an unexpected and stressful situation. We went to Phil Long Ford and were immediately helped by Bailey Gifford, a Service Advisor who came out to meet us at the van. She brought us inside, helped us get everything checked in, and clearly explained the process. Although she mentioned that scheduled appointments are typically prioritized, she truly understood our situation and the urgency of our travel plans. Before we even left the service desk, Bailey reassured us that she would communicate our predicament to the technicians. That alone gave us a sense of relief. As we walked through the building toward our ride, my wife commented, "It's too bad we got a ride--this place is really nice!" And she was right. The facility is large, clean, bright, and very welcoming, with a comfortable seating area and spotless restrooms. It made a strong impression. Shortly after we dropped off the van, Bailey sent me a text letting me know I could reach her anytime during the service. We've never experienced that level of communication before. It may seem like a small gesture, but for a customer, it makes a huge difference. Being able to send a quick text instead of making a call is incredibly convenient and reassuring. A few hours later, I texted Bailey for an update. She promptly checked with the technician and responded that everything had been inspected and the van was ready--no additional services needed. We picked up the van just hours after dropping it off, and after driving a couple thousand miles since then, the power steering is working perfectly. We are now home after a beautiful trip. Thank you, Bailey Gifford, for your professionalism, kindness, and for helping us stay on schedule while giving us real peace of mind. And thank you to Phil Long Ford for employing such friendly and knowledgeable people. You've earned our trust and our recommendation.

I sold my truck to Phil Long Ford over three weeks ago, and they still have not paid off the…read morebalance on my loan. Because of their delay, I've now incurred late fees and it has negatively impacted my credit...which is completely unacceptable. When you sell a vehicle to a dealership, paying off the loan promptly is a basic expectation...not something that drags on for weeks. I've followed up and have not received a resolution, and in the meantime, I'm the one dealing with the financial consequences of their inaction. I've sold many vehicles in my life and have never experienced anything like this. I strongly recommend NOT selling your vehicle to them.

Patrick sold me a fantastic 2018 Ford F-150 a year ago. Its been a great truck and everyday I drive…read moreit I can't believe I'm driving a truck this nice. I would recommend McClosky Truck Town and especially Patrick. They all really came through for me when my old truck was on its last leg. I've also received good service at their service center. Give them a shot. I'm a regular working stiff and glad I walked into their store. Robert Surprenant, Colorado Springs

This was the absolute worst experience I have ever had buying a vehicle. When I was discussing my…read morepurchase, a 2019 Ram, I mentioned to my salesman, Colton, that exhaust leaks were common on 5.7's and I wanted that addressed. They warmed the truck up to hide the initial tick, I found out about it the following morning. When I brought it up, they said they would take care of me. They absolutely will not. So now, I'm out the down payment on the truck and a $1500-$2000 repair out the gate. This is something they should have addressed before showing the truck. Mike was the lead sales manager on the deal and he was extremely rude when I brought it up after the purchase. I would not recommend McCloskey to anyone, ever, they shouldn't have been open as long as they have been with the way they treat their customers. They represent the worst in the springs. I would give them negative stars if possible, they don't even deserve one. Don't purchase anything from them and get the word out. Don't fall for the BS their salesman will spew to get the deal. They do not care about the quality of their vehicles and will push off expensive repairs on you. Buyer beware.

Using an auto broker has been quite an experience, and I will say it's the easiest and least…read morestressful car buying experience ever. I will never go to a dealership again. David Anthony was extremely flexible and professional through the whole process. As long as I am in CoS I will continue to use David for all my auto needs. Thanks for the great experience David! I love the new Supra!

Brian Heiter has been a contact for a while and as a commercial real estate broker, I know the…read morevalue a broker can bring...that said, even I was blown away by the service, financing and unbelievable ease of this car buying experience. It was streamlined and seamless from start to finish. I'm a customer for life. And everyone I know will hear about HM Brown because of Brian.

If I could review no stars, I would. Bought a Subaru Forester from them last November. They said it…read morehad a timing chain. 2 months later, the car needed to replace head gasket, timing belt (we called them up and they were like "oh, I never said that. I don't remember saying that." The car won't accelerate well, the RPM keeps going up and down while we're on the highway. STAY AWAY!!!

Buyer beware. When asked if i could take the vehicle I was looking at to a mechanic. They said…read moreyes and they encourage it. They say that they do very little work to the cars. When I returned from my mechanic and told Joe about the work that needed to be done he wasn't willing to adjust to the price of the vehicle accordingly. Not worth my time.

We scoured the Internet and couldn't find a specific piece for my boyfriend's car. They had the…read morepiece, and shipped it in pristine condition. We got it faster than anticipated. Everyone we spoke to with the company was extremely friendly and offered plenty of help. 10 out of 10 would recommend.

Incompetent crooks. The Toyota Sienna we bought from McCloskey has had an intermittent check engine…read morelight this week so I took it in for service with them because the fault (OBDC code PO0015, usually indicating an issue with the VVT solenoid) was supposed to be covered in the power train warranty they sold us. I told them the problem which the technician verified and said should be covered in the warranty. His computer told him the solenoid's operating resistance was still within specs, but he didn't bother to pull and visually inspect or clean it (normally the first step in troubleshooting a VVT solenoid). He cleared the fault codes and recommended a $237 oil flush (not covered by warranty) that he thought may or may not keep the check engine light from coming back on before I got home (I declined). The $219 diagnostics charge (also not covered by warranty) apparently didn't include actually diagnosing the problem I took it in for, but it did enable them to tell me they would happily charge me to change my wipers and cabin air filter, and clean the battery terminals. They offered to look up the labor cost to pull the solenoid and inspect it, but since I've got a wrench and five minutes I figured at this point I'd make sure the job was done right and just do it myself. I've bought two vehicles from McCloskey and they will never get another cent of my money.