We scoured the Internet and couldn't find a specific piece for my boyfriend's car. They had the piece, and shipped it in pristine condition. We got it faster than anticipated. Everyone we spoke to with the company was extremely friendly and offered plenty of help. 10 out of 10 would recommend. read more

McCloskey - Part. - Car Dealers Near Me - Colorado Springs, Colorado

Incompetent crooks. The Toyota Sienna we bought from McCloskey has had an intermittent check engine light this week so I took it in for service with them because the fault (OBDC code PO0015, usually indicating an issue with the VVT solenoid) was supposed to be covered in the power train warranty they sold us. I told them the problem which the technician verified and said should be covered in the warranty. His computer told him the solenoid's operating resistance was still within specs, but he didn't bother to pull and visually inspect or clean it (normally the first step in troubleshooting a VVT solenoid). He cleared the fault codes and recommended a $237 oil flush (not covered by warranty) that he thought may or may not keep the check engine light from coming back on before I got home (I declined). The $219 diagnostics charge (also not covered by warranty) apparently didn't include actually diagnosing the problem I took it in for, but it did enable them to tell me they would happily charge me to change my wipers and cabin air filter, and clean the battery terminals. They offered to look up the labor cost to pull the solenoid and inspect it, but since I've got a wrench and five minutes I figured at this point I'd make sure the job was done right and just do it myself. I've bought two vehicles from McCloskey and they will never get another cent of my money. read more

Jacob Good was fantastic! Honest, no-pressure sales, fair deal, and my car is perfect. Highly recommend!

I purchased an F250 from McCloskey Motors on North Academy, in Aug 2024, I was told by the SALES MANAGER RON that the Catalytic Converter was being replaced and had to wait a week to pick it up , after picking up An check engine alarm came on the reset it and it went out again it was the Catalytic converter problem, but then this week the check engine alarm came on again saying it was the Catalytic converter problem, so scheduled to take in this morning and was told that the Catalytic converter is the original and never been replaced, so the sales manager out and out lied to me and also stated it was covered under the warranty that i purchased but again found out he lied about this too, so steer clear. read more

Service Center is a RIP off! Was going to charge almost triple for AC service needed. They did not call all day I had to reach out to them. 6 hours later no call and they couldn't get their AC machine to work. I told them do not do anything to my car I was coming to get it. BLESSING IN DISGUISE. I reached out in the meantime to BF AUTO got it done along with tires rotated balanced and synthetic oil change for half of what McCloskey wanted. TERRIBLE customer service, overpriced and there's a service fee to pull the car in when it was purchased from them. read more

My name is Chad and I just bought a 2016 Chevy truck from McCloskey Motors my sales person was Jonathan Suma who was on point with everything thanks guys I really appreciate all that you guys did for me. read more

Great initial visit and thought I had found my forever service center. After reasonable priced full brake job with new rotors I thought I was happy. Had some issues and they seemed to get them corrected. Just a month ago I went in because my brakes sounded like two bricks rubbing together (like they did when I first looked for service). $600 later (four rotor resurfacings) they sounded and performed awesome. The surprise $600 charge did not make me happy as no one told me the cost when they said we need to do the surface (I was expecting maybe $200-$300). The bad news is 30 days later I have the exact same issue. When I called, I got a very nice I'm Sorry and not much more. So about $1800 into brakes and I feel like I have new hardware and all the same problems. Now I start to look for a new service provider that I can trust. read more

SCAM ALERT! During the initial sale deal, I stated to the salesman that i must have a complete alighment, second key with FOB, window repair, tire jack, touch up paint completed and tools. I was specific in my request. When we started the paperwork, a sales manager Manny, demanded that we pay an extra $500 to complete the sale. We told him no and we all argued about the price of the vehicle and why we should or should not pay more money. HERE IS WERE THE SCAM IS DONE AND APPROVED BY THE DEALERSHIP. Another manager (female store manager) approves the deal. The salesman states the finance manager is busy and will help us fill out the paperwork. He is told that all items of concern will be handled by the administration department. There is no reason to write a "WE OWE" statement, we will complete everything. We (the dealership) will even bring out the paperwork to your home so you do not have to wait. Now that all the paperwork is signed the dealership fails to provide the key (most expensive item). The manager states that the dealership does not have to provide a key because it is up to the administration depart to contact me. The administration department states that is up to the sales and financial department to ensure that is in the paperwork. The dealership states that they have no obligation to provide anything. So why did the the dealership provide services without a "WE OWE" or a contract? it is not out of the kindness or to provided quality service for their customers. Those items are already paid for a the lowest cost. The jack that does not fit the current vechile, it came from another car. A windshield repair man is on retainer along with those services are done in house. They refuse to acknowled that I am owed a second key with FOB because they would have to go outside their service to provide a service at another dealerships cost that is almost $700. So beware and always have all your concerns on the "WE OWE" at this dealership. They will blame each other and put you in the middle and not honor their agreed upone deal. They teach their young salesman to play the carsales man game. FIND A DIFFERENT PLACE TO BUY YOUR CAR. read more

McCloskey - Car Dealers Near Me - Colorado Springs, Colorado

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I received a recall notice for my Suzuki and fortunately since there were no dealerships in New Mexico I called this awesome facility in Colorado Springs! I say fortunately since from the very first contact with Adam at McCloskey I received outstanding customer service and was made to feel as if I had been a long time customer! Waiting a few weeks for the part I made the trek to Colorado Springs and the great service continued! Adam as well as the mechanics, Andrew and Cassidy, were awesome to deal with and not only did they repair the recall item but found and repaired some issues with my wheels. They wanted to make sure I got back to NM safely! They did a great job and the non recall work was very reasonably priced! Definitely take your vehicle to these professionals! 100 percent recommended!!! read more

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I selected McCloskey Motors based on their television advertising and receipt of numerous used car dealership awards. My purchase was made March 4, 2014. In the two weeks since I purchased the 2016 KIA Forte (March 4, 2024) I've only noticed one issue.....the steering wheel is not aligned. Not a dangerous problem but very annoying. Today, March 18, 2024. The first day wherein temperatures warranted use of vehicle air conditioning. I turned mine on....not only no cold air....not even cool. Also noticed the button for bringing in outside air or recirculating vehiclular air was not functioning. I decided to drop by McCloskey and see when they could get these pre-purchased issues fixed. I also needed to check with their business office regarding some necessary paperwork. The first individual I met was the my original sales person, Hunter. After leaving the business office I noticed Hunter in talking to the used car manager, Manny, and was summoned to that office. I explained the issues to Manny fully expecting him to say "hey...we'll take care of it." That was NOT his response. He did say he "hoped" the air conditioning problem was a low freon issue and would try to see if service could get to it today. Regarding the misaligned steering wheel and the vehicular air circulation issue....his answer was "sir....you bought a used car." I couldn't believe what I was hearing in view of the fact these problems were obviously present prior to me purchasing the vehicle. When I expressed my dismay Manny reiterated "sir....this is a USED car." He, obviously felt the dealership had no responsibility for selling a defective car nor obligation to make it right. He DID take my keys stating service would take a look at the air conditioning and charge it if that was the problem. After waiting more than 45 minutes I took a walk outside noticing my car was NOT in service....it was in the parking lot of the service department. Apparently Manny realized I saw my car was NOT being serviced and came to me exclaiming....there going to get to it right now.....I'm having it taken to another service area. I then did witness my car going to a different service area. Another few minutes later I decided to check with the service department to see what they had found. What I discovered was my car was simply parked in a area near the service department.....no one was looking at it. I got my keys from the service manager and departed the dealership. I have no idea what criteria is used to award car dealerships the awards McCloskey Motors is so proud to advertise on television. It surely is not taking care of their customers AFTER the purchase in finalized. Apparently I was very naive to expect what I did from a company is so eager to lead the public to believe they are the best. BUYER BEWARE....I SHALL NEVER PURCHASE ANOTHER VEHICLE FROM MCCLOSKEY MOTORS. I SHALL ADVISE MY FAMILY AND FRIENDS TO AVOID THIS DEALERSHIP AS WELL. read more

So if I could give this place 0 stars I would. The salesman Theo, although a nice guy, misled us in saying the car was a 1 owner vehicle, according too their Equifax print out, when actually it was 2 owners. We had too buy a Carfax report ourselves in order too find out that in fact it was also a rental car compqny that had it last. So in the not even a month of owning the car and my wife only driving it 3 times, the windshield was leaking water into the car, my son went too roll down the passenger side window and it just fell inside the door as they were driving too denver with my granddaughter and couldn't get it back up. Also there were 2 different kinds of tires on the car, which you can't do on an all wheel drive vehicle, and one of the tires had a goose egg in the sidewall so it wasn't safe. Therefore I had too spend another $1,300 for 4 brand new tires. Now they did fix the windshield but refused to fix the passenger side window and would not reimburse me for the tires. So now I have a car that my wife can't drive because of hqving no passenger side window and it being winter. The right thing for them too do would be too fix this issue but instead they have tried avoiding me and have teied too twll me they would fix the window if I gqve them another $1,000 of which I don't have just laying around! AVOID THIS PLACE AT ALL COST! read more

Me and my husband had a great experience. Staff was nice. Ramzy was extremely professional and worked diligently to get me in a nice vehicle and he did just that. The inly reason its not a 5 is because the payments were a little higher then I would like but they worked with me with what I had to offer do a special thanks to Mr. Ramzy and McCloskey Motors for a wonderful experience. read more

I purchased a vehicle through Mccloskey later May of 2024. The customer service was decent, they seemed patient (I'm sure that is what you need to be to make a sale.) The vehicle seemed like it was in good condition and a great buy, they worked with me as far as giving me a decent payout for my vehicle. As far as the process, there was no issue. The issue came not even a day later. There were two broken TPMS sensors on the vehicle, not an expensive fix (but this wasn't communicated), there was also a noise coming from the hood. I went back to Mccloskey within two days of purchasing the vehicle to have them diagnose the noise. Buying a used vehicle, these things can be anticipated. I was told that I would receive a free diagnostic check, which they came through on. A test was done to which they couldn't confirm what was causing the noise and I was asked to bring the vehicle back if the sound came back. I brought the vehicle back about four days later as the sound continued. The man briefly looked over the vehicle (holding his ear over the sound) nothing more than 5 minutes. I was told he thought he knew the cause and an estimate would be worked up. This man also told me there would be no labor charges. A $1500 estimate was given to me for repairs for a vehicle just purchased a week prior and the man who gave me the estimate told me that they WOULD NOT be covering any labor charges as expressed to me before. I still don't understand how you can charge me for something when you don't know the exact cause. Bottom line: Be careful if you choose to purchase a vehicle from here as I don't believe they do a thorough look at the cars they sell, and their pricing isn't the most competitive. Have an inspection done beforehand. They are nice, but I would definitely check things on your end! read more

Let me run you through my breif consideration of them for my next vehicle purchase, I called them because I saw two vehicles I really like, they told he they didn't know the price on the phone, it wasnt listed anywhere and that I should go in and check them out, I asked for an estimate on the price because I didn't want to waste my time. Well they didn't have the information so I go in. I walk in and overall looked like a decent place, manager walked me over to one of his sales people and instantly I asked what the price on the cars was, he had them ON HAND, who would have thought right. But that's not what irks me, they have this promotion where your trade is worth 4000, but it's literally BS, the vehicle I was looking at was 12000 which was overpriced by about 1200$ already but whatever expected. But then he said if I wanted to use my vehicle as trade the price would be closer to 17k lol Essentially saying They're not going to give you ANYTHING for the trade. Explain to me how a car can just magically gain 5000 in value?? This place was an absolute joke. EDIT : I'm reading these reviews and the owner responded to them that all employees would have the pricing on hand, and if this was an isolated incident cool. However. The fact that you say the 4k trade in isn't a scam is disrespectful to anyone's intelligence, Your sales rep LITERALLY quoted me 2 different prices one WITH the trade which was 17k And the other without the trade 12k So you're saying essentially, you will take our car for free cause you added 4-5k on to the original price. Get out of here read more

Took my Jeep in to get fixed because no other mechanic in town would so much as run a diagnostic on it. They fixed some of the issues and worked on the HVAC system. Now I no longer have AC and it knocks at me like there is a broken belt or something when I turn the air on at all. Called them the same day I picked it up and they told me that could have happened at any time and wanted to charge me to so much look at what they messed up. Do not recommend they are your typical mechanic shop that tries to take you for everything you've got. read more

Don't put too much stock in their reply. The "conversating" they did was to get my phone number. When they did (two days later) give me a price, they were $5,000.00 over priced. Make your own decision. We bought a car elsewhere. Real conversations. Ha! read more

Hello friends. My father-in-law purchased from these crooks last year. There was a huge dent on the roof that the sales manager new about but the the sales man did not. It was bad and they hid it. Made my father-in-law pay to fix it. That was last year. Now it has been over a year and he has had nothing but problems with this truck. It has been in the shop about 10 times. We replaced the plugs and other parts related and they looked like they were never replaced. So many things wrong with it. If you do not want to be screwed over and nickeled and dimmed then please do not buy anything from these crooks. Now come to think about it is the Gazette's Best In The Springs Award corrupt too? read more

These people are vultures, cars are junk and they cover NOTHING regardless of what you signed, their PERSONAL mechanics see to that. You would be better off spending your money elsewhere and if you're looking for reliable transportation AVOID these clowns at all costs. read more

Took my 2019 Grand Cherokee in unannounced to get a quote for the tailgate centre break light. I had previously been quoted $1100 by the Faircy Boys Dealership. My service advisor was Alex who is extremely professional and knowledgable. He offered to get it looked at there and then in order to obtain a quote. When the tech bought the car back out of the shop I noticed the rear brake light was now seated correctly. This was about to get awkward as I had no form of payment and though I was just getting a quote. Alex explained to me that the amount of time they spent on the vehicle it wasn't worth charging me, they simply re-seated the break light in it's fixing. If you want honest opinions and a fair price Alex is the man to see, he has definitely earned my recommendation and repeat business. read more

BEWARE BEWARE BEWARE BEWARE This place will RIP you off dont buy the extended warranty they dont honor it and if you sell your car they steal the extended warranty money that is owed to you they keep it beware read more

Went in with an idea in mind of buying a car, mostly just browsing for a future transport. Ended up buy a new car! Honestly I couldn't have done it with out the help of Ruben! Such an incredible person with an amazing energy! This is not my first rodeo when it comes to buying cars, I've dealt with all the snakes imaginable and that's why I'm confident Ruben is just a genuine person. Thanks for all your help guys, I'd give more stars if I had the option! read more

worst place ever ! I sold cars 26 years , went out there to help my son get a car wow what a shit show! first the advertisements Say give you $4000 for trade minimum ! joke joke joke ! They gave him $750 , Manny lied from hello I even was walking out going get him a car somewhere else, they begged us stay and said we got good car for him good price again lied, sold him a car 6 weeks ago he drove it 40 miles the damn car been in their shop now at Fort , first payment is due no damn car and again Mgrs won't help with loaner or rental ! Shit they could made his first payment ! But no and he has a extended 3 year warranty lol no rental ! Where is Big Joe ? Number 1 DWalter in Colorado my ass ! Stay away from then please read more

I'd give them zero stars if I could.. they sold me a car and the next day the check engine light came on. Brought it back and they couldn't diagnose the issue so I had to take it to a different dealership. Ever since it's been in the shop (not theirs) every other month. No joke!! So infuriating that they buy crap cars at auction and sell them to people! It should be illegal! Then they had the audacity to call me and tell me I was due for an oil change.. like I'd let you touch my car or EVER purchase from you again! Scammers for sure! read more

In my business, you don't get far if you don't respect a client's time. McCloskey didn't respect ours: We made an appointment to come in and see a used Caddy, which, we were informed once on the floor, had already been sold by the time we made our appointment. We were asked if we "wanted to see anything else." Yeah, right. Like we were going to reward them for a cheesy bait-and-switch. We were out the door the second we heard that. And won't be back. Not for this car or any car in the future. read more

McCloskey sold me a lemon. I have had the car for one month and it has been in the shop three times and is scheduled for another three days in the shop next week. This is four times in six weeks!! There was a rear main seal leak, the rear view mirror fell off, the glass case holder door fell off, the windshield wipers are the wrong size, the bumper is falling off, it is shifting very hard at take off. The staff was super nice until I bought the car and now will not even return a phone call. When I do get someone on the phone they always have to talk to someone else to get an answer and I just get the run around. I went to this auto dealer to find a more reliable car than I had. Instead I got a much less reliable car with a warranty that will run out in 2 weeks. I have been treated rudely and disrespectfully. I have lost work, missed important medical proceedures, missed a wedding, missed church and bible study and my son had to take two days off of work to help me get this new car back and forth to the shop and try to find a resolution to this lemon. I have suggested three remedies that were all denied. 1. Return original trade in and $1000 cash 2. Replace the car with a reliable car of comparable price. (They had me spend two days looking for and test driving other vehicles on their lot. When I finally found a comparably priced vehicle, they had me leave while they got the paperwork done. They were to call me that evening. No phone call was received. When I called them the next day, they simply said that I could not have the car that I had chosen. No explanation, just NO. 3. Extend the warranty I wouldn't send my worst enemy to this place. I am so very disappointed that this scam operator feels no need to treat customers with any respect or consideration of their circumstances. I literally had to demand a rental car during the last shop visit. They would prefer to leave me stranded. I have talked to so many people at their shop. Kelly, Grant, Joseph, Steve, and Mike. Kelly my original salesman was fired a couple of days after I purchased the car. Grant who is brand new, tried to step in and help but had no authority. Joseph has been cordial but always has to talk to someone else about any issues. Steve is condescending and rude. During a meeting with me he took a phone call and completely ignored that we were in the middle of a conversation. He was working on their problem while I just sat there waiting to solve my own. He spoke down to me and only offered excuses. This is a long review but you need to know what your getting into if you decide to chance a visit to McCloskey. read more

Summary: very hard sell tactics, lies, treats you like you are ignorant, does not follow up. So saw a vehicle online I was interested in. It didn't have a price listed - that should have been my first warning to avoid them. Called to find out price and availability. Receptionist was super nice, but was unable to answer my simple questions - had to have a manager call me. Never got a call back. Went in later that day since I was in the area. Met with Ryan and he took our info and we did a test drive. Vehicle was good so tried to make a deal - cash buyer so should be super easy. Well the price they wanted was astronomical - should have walked then, but didn't. Went back and forth on some offers. Ryan started to get frustrated and a little rude to us. Then manager Andrew was tagged in. We budged a little more, but still $200 off on a $17,600 deal. We were already over what we were willing to pay, so we walked. They called back later that evening and said the deal would be fine, but I already was feeling remorse over paying more than the SUV was worth. If hail hit it afterward, insurance would not pay what I bought it for and would be screwed. Oh and their $600 dealer fee is a joke, that's just pure profit to them for nothing. Hate it when dealers have stupid high fee for no reason. We were lied to several times along the way - Ryan said the vehicle was from Utah, it was local by the carfax - I never asked or cared. Tried to convince us smoke from the exhaust was normal or just a smell, IDK. I am a car guy and know things. Tried to tell us they could wholesale the car for more than our offer - yeah, right. Wholesale a car for more than KBB retail - sheesh, you think I was born yesterday. I sure hope they don't use hard sell tactical and treat all their customers as if they are ignorant sheep. I just liked the car, already researched it, had cash and made a more than fair offer. Regardless of the offer - it's their car, they either want to sell it for what I wanted to pay or not. They didn't have to try to hard sell us and lie and drag out the process for an hour. Seriously, the manager would go out to the finance guy who was just outside smoking. It was a joke. Won't be back and judging from previous reviews, should have never went in the first place. read more

This place doesn't care about customer service. They only care about their bank account. Don't kid yourself into thinking they are different than any other slimy car dealership! Do your homework and find a reputable dealership. This place is not the one! read more

Ugh, don't do it. Aside from leaving there feeling totally cheated with a vehicle I've already put a lot of repair money into, their service department put the front passenger wheel on WRONG** (Aren't you a car shop? Don't you know better?) which ended up causing major damage. **They put the lug nuts on backwards. Since lug nuts are not supossed to fit backwards, they had to FORCE them on. The hub was stripped out. When the car was on the block, you could push on the tire and it would wobble. I dont understand what kind of certified mechanic would do this?????? A ten year old can put a tire on the right way. The lug nut doesn't fit? Take it off and put it on the right way, don't FORCE it on. read more

This review has a distinct 2 parts. Before the sale and after. The overall sales experience was pretty great. Michael C. Was a very knowledgable salesperson and really went above and beyond to deliver a great overall experience. Cliff in finance was great as well getting me a great interest rate and top notch customer service. This however was just the beginning and the second part of this review will explain the 1 star rating. I was given a we owe for new tires and a brake issue. This is where the great service completely stopped. I was provided a vehicle that was not safe to drive on the highway however somehow passed the phantom 121 point inspection. After over a week of this I was finally given my new tires, which by the way were not run flats as promised. When I went back to speak to Michael Phillips the "GM" he thanked me for my "opinion" on the safety issues and then proceeded to make a scene in the middle of the sales floor threatening me with unwinding the deal and taking back the car I just purchased. Needless to say I called the police and filed a complaint. Cooler heads finally prevailed and Roy set things right. I was still never provided with a copy of the fake inspection, and know for a fact that a lawsuit should be pending soon for negligence and false documentation. Obviously I would never recommend this dealership to anyone! Poor customer service experience and physical threats!!!! Buyer beware. In a town of military personnel I was completely appalled at the treatment this Disabled Veteran received! read more

Don't believe them when they tell you they have the Carfax or they will get you a 2nd key, they won't. Funny thing is we received a phone call about 2 months after the sale, and the caller asked how we were treated. I told him we were treated pretty good right until we signed the papers, and then we were treated like shit. They never called again. Don't walk, RUN from these clowns. read more

Amazing customer service, my first purchase there but I'll be back in the future. Definitely recommend them if your in the market for a good used vehicle. read more

I'm honestly glad that I waited about 6 weeks to write a review, because now I can write about my entire experience. First off, I would like to give five stars to only the salesman Aaron. He was the only good experience of my entire car buying process. He was very patient and really took most of the day to help me. Let me explain my experience. I live in Aurora which is a good hour+ drive to McCloskey Motors. I found a Cadillac Escalade online and it looked beautiful and seemed to be exactly what I wanted, so I called and scheduled a test drive. When I made this call, I advised them it was a long drive and I wanted them to assure me that there would be no problems when I got there. The woman said her manager said the escalade was in perfect condition and that I would find nothing wrong with it... LIES. The escalade had broken tail lights, a broken windshield, a broken rear windshield wiper, the interior was full of holes where the trim had been ripped out, and the engine made awful noises. As you can guess, I was extremely upset and close to tears. I haven't bought a new vehicle in about 7 years and I was so excited and this ripped all the excitement out of me. Luckily, Aaron realized my disappointment and took hours to help me find something else. I ended up buying a Ford Explorer which was perfect and had everything I wanted. HE is the ONLY reason I bought a vehicle from the company that day. He was amazing, patient, and did his job perfectly... but that's where the good experience ended. After deciding to buy the vehicle and going through the numbers, I had to go talk to the finance gentlemen there, I believe his name was Anthony. He took FOREVER to call me in to sign the papers. It was almost a good two hours. Honestly, if the Ford hadn't been such a good price, I would have probably walked out. He calls me in, we sign papers, sweet.. everything is done, or so I thought.... A week later, the financer, Public Service Credit Union, calls me to confirm information regarding the vehicle.. ok.. no big deal, and then another week later Anthony calls me to inform me that I need to go back to McCloskey's to fill out additional information for the Credit Union so they would send the payment over. Are you kidding me?? Once again, this is an hour+ drive. I lost it at that point. How is it that I have been driving a vehicle for 2 weeks, that no one has paid for. I threatened to return the vehicle because I no longer wanted to deal with this company, and of course suddenly I didn't have to drive anywhere to sign anything else. I went to the credit union here in Aurora myself and spoke to a very nice manager who straightened everything out. Now here we are, about a month and a half later, and I receive another call from McCloskey's stating that they have my other set of keys and my coupons for free oil changes... so I call today to arrange a time for me to drive the hour+ to pick these up since for whatever reason they weren't given to me the day I bought my vehicle, and they inform me... well we are out of the coupons, but you can get your keys now and come back later for those.. *sigh*. Also, of course, my vehicle 4 weeks after having it is making strange noises in the engine, so thankfully I bought the extended warranty, but I'm still waiting back to see if they plan on charging me to look at it or not since I haven't had the vehicle that long. All in all, they have an amazing sales person at a crappy dealership. I wish Aaron would go somewhere a little more honest, because he is too good of a person to work there. I will never recommend someone to this company, nor will I ever purchase a vehicle from them again. read more

Despicable! I bought a 2006 Volkswagen Jetta, and within 24 hours I had to take it back to their service department because it needs a valve cover for the transmission. I picked up the car Monday evening on 07/18/16 and dropped it off to the Service department Tuesday morning 07/19/16 I went to the location I purchased the car from Thursday afternoon 07/21/16 to check in on everything because nobody would give me an update on the car. I kept getting forwarded to voicemails, and no call back. When I went down there I spoke with Tom McCloskey, and he told me I signed 6 documents stating I did NOT want a warranty, and he told me I would have to pay $2200 to get the car fixed. I told him that I did in fact get a warranty with the car, and he proceeded to say I was lying. I left the dealership to go look at my copies of the paperwork, and sure enough the warranty papers were there. I then took the papers back to the dealership, and upon arrival I asked the man who sold me the car, Luis Toribio, if I had gotten the warranty with the car. He told me he was not sure, and he went to ask Tom. Tom came out of his office, and I showed him the warranty paper that I apparently did not have. I then asked him that if I refused to get the warranty, then how did I have a signed copy, by the issuing dealer and myself. He went and showed the paper to who I believe is the Store Manager and the Finance Manager and they looked at each other with guilt. He then came back over to me, and said that I would have to come back the next day to figure everything out. I went back to the dealership today 07/22/16 at 5:30 pm MT when I had gotten off of work. I spoke with Tom again and he told me I will still have to pay a deductible to have the car fixed, which has taken them 5 days now, and I was informed it would still be a few more days until I get the car back. They "lost" their copy of the warranty paperwork, and bold face lied to me trying to state I did not want the warranty, and tried making me pay $2200 to get the car fixed for an issue it already had before purchasing it. The Service Floor Supervisor, Travis, told me I should not have even been able to drive the car off the lot being in the condition it was in. When I drove off the lot I had my girlfriend and daughter in the car, and I when I informed Tom of this, he told me it was not his problem. They are deceiving and I do not recommend anyone doing business with them, for they will possibly and potentially try and deceive you as well. I would've rated 0 starts if I could. read more

If you go in this place they will treat you like garbage if you don't have perfect credit and try to force you into a car and then if you don't want the car that they try to force on you they will continually call you over and over and over again until the end of f****** time. read more

This was the worst experience ever! I asked over the phone prices and was told we had to come in, should of know It would be a waste. They have over priced trucks, one was 18,000 and had over 240,000 miles on it and was told before we got there they had a promotion of 4,000 for trade in, when asking the sales person he never mentioned that and when asking if the manager would take a certain price on that truck he said no that is the price it is and manger wont budge on the price. Then the sales people when we first arrived was just standing there no one bothered to come ask if we needed help with anything we had to go find someone, and even then they said they were helping someone and they would find us someone took them 25 mins to get someone to help us. read more

This place is a scam, and they still owe me $1000. AVOID THIS STEALERSHIP!!!! The salesman was nice but so will the salesmen at the other dealerships. AVOID!!!!!! read more

I cannot say enough good things about this business. From the moment I walked in the door to trade in my car, they have treated me like family. I told Ryan what I was looking for and he said he knew just the right car for me. He pulled it up and immediately I knew he was right. They offered us an incredible deal and we were shocked at how personable and welcoming they were. I take it to get the oil changed in the service department, and Greg and Steve take great care of me every time. I will recommend them to everyone I know. Love the business, the people, and the family feel! read more

Chad was amazing! He helped me find something within the price range and style of vehicle I was looking for! He was very personable and did not make me feel any type of pressure during this entire process! He was great and I recommend him for you car buying needs! read more

I heard on the radio this big Joe guy had everything from ekra to Volkswagen. So I go in and no one there has any clue what I'm talking about. Pretty upset about this. I was hoping to get my hands on one of these classic Italian sports cars but no I was lied too. I won't return. read more

Was hesitant to actually walk into the site because I thought that all of their ads were probably to good to be true. Yet, Denver Koerber was a wonderful salesman who took his time to find out what I wanted. Indeed, we found just the right car at a fantastic price. Was quite pleased!!! Darra R. read more