My neighbor and his extended family trust this place with all of their cars and highly recommended…read morethem to me. I had my car towed here overnight and got a call from Robert first thing this morning, and he encouraged me to contact my dealership to make sure that the issue wasn't under warranty. He said he would have really appreciated the business but that he is known for being honest so didn't want me to have to pay for an expensive repair out of pocket if it would be covered. It turned out that it was covered by warranty, and Robert went above and beyond to release my car to the towing company to get it to the dealership, even though he received nothing from me at all. I was so grateful for his help, trust and integrity, and will come here in the future for our car needs for sure.

Being tired of receiving non-sensical outrageously expensive estimates from other shops to fix a…read morecluncking noise in the front end, I decided to go to Bowsers in light of the really good reviews they received. Am I glad I did! Robert quickly ruled out the suspension components as the cause of the clunking noise. After driving it a bit he narrowed it down to a loose brake caliper pin bushing. Noise is gone! Compare that to the other guys who wanted me to replace a "loose" control arms, sway bar links and struts. He told me what else he saw, whether or not it was absolutely needed, the pros and cons of doing or not doing certain things and explained everything very clearly. What a great feeling to be dealing with an honest man and a qualified shop. We have three vehicles and we are looking forward to bringing them all to Robert and his shop for service and maintenance.

Totally ripped me off! Owner lied about seeing my vehicle in place that it never was…read more No warranty on parts that were less than a year old! Save yourself from an headache, and spend your money elsewhere. I asked the owner if I just wasted my money. He replied "yes you did".

Fit us in on short notice and got it done quick. Even followed up with us to check on how the…read morevehicle was doing afterwards. Great customer service. Worth your money.

Charged me 175 just for a diagnosis and said it would be another 2400 for a new catalytic converter…read moreand O2 sensors.

Came into the Springs area from out of town with what we hoped was simple car trouble. Looked at…read morereviews and Action had excellent ones. We settled on having Action take a look. The answer that came back was rough. But Casey and Griffin made it as pleasant as possible. They were accommodating and every interaction was a pleasure. While our vehicle issue could not be totally fixed in our time in the city, Griffin got us road ready so we could safely get home. The price for all they did was extremely friendly. Great value, excellent work, and even better customer service. Go here for any car repair needs.

I just moved to Colorado from Texas, and I've been trying to find a local auto shop that truly…read morecares about and helps its customers. Roadrunner is exactly that! I happened to see one of their signs on a pole and decided to check them out. The reviews from other customers really piqued my interest, so I gave them a try. Everything about my experience was nothing short of amazing! I went in for an oil change and had one of the best customer service experiences I've ever had. The ladies at the front desk are so kind and helpful. They made me feel comfortable throughout my entire visit. Not to mention, they're very affordable and will work with you to make sure everything is worth your while. I feel so lucky to have found such kind, honest people, and I'll definitely be coming back for all of my car needs!

I called to see if I could bring my van in. Thomas was polite and courteous. He told me to bring it…read morein and they would take a look at it and give me a call. When I say Thomas and his crew got my van together they got me together. The price was very reasonable and affordable. I was greeted upon entering and all of my questions were answered. I was very impressed with the customer service, honesty and the attention to all details. They made sure everything was taking care of so me and my kiddos could ride safely. I do recommend them to family an friends. Also I will be back to keep my vehicle in tip top condition.

Needed serious repairs done on suspension after hitting a curb. Price quoted for repairs was…read morereasonable. Also, had them replace 4 tires and asked for recommendations for windshield replacement. They suggested a firm they use and they came to the shop to do the work. Brought my SUV in on Monday afternoon and it was completed Tuesday afternoon. 100% satisfied with the quality of the mechanics, the repair, and the customer service. BTW, I've owned vehicles for 55 years and for repairs, this shop is best I've ever used.

Great value. Amazing professionals.was less then quoted and even less damage to my engine that I…read morethought was wrong! So it was all around a pleasant experience . I recommend

Thomas provided excellent service; however, the technician who inspected my car did not resolve the…read moreshift performance unavailable problem. Initially, he attributed it to the battery, then indirectly linked it to the radio. Subsequently, I sought assistance from another mechanic, and the issue was successfully resolved. It was the camshaft position sensor. The other mechanic said there was no point on replacing the radio. I would not recommend this shop to no one.

Changing my 5 star review. I used to love this place, have recommended dozens of people here…read more Britney is awesome and so is the guy who owns it (I forget his name)! But the last two times I've had service or called, it's been very combative. I'm a very bubbly easy person to talk to, so it was weird when I was spoken back at very combative as if I was trying to start an argument. I bet people do that a lot though. Anyway, made me upset how overly defensive and annoyed the woman was who I spoke to the last two times... kinda weird. It was very extra. BUT I believe they do preform good car work so if you don't mind rude and weird interactions, power to ya for not letting that get ya down and this could be the place for you.

My transmission recently broke down and I was send over to this place by Big-O-Tires, who changed a…read moretire on my car. They called me about the issue with my transmission/cost etc. so I went ahead and had it done. It helped a lot that one of the managers there was specialized in Fords and had worked for Ford for years. He gave me a lot of good information. Everything was done well and very timely. If you have a transmission issue, go to this place, their work is also on warranty.

I brought my old 1965 Ford Fairlane 500 to them several years back, to have passing gear fixed on…read morethe carburetor/transmission. They did great work! 2 days ago, I brought some parts I had for another project on a car I am working on. Ben was extremely helpful and courteous on giving me input. He didn't take advantage of my ignorance on the matter, and really helped out! I would recommend them in a heartbeat!

Brought my vehicle here for a quote on MINOR scratching on the bumper of my new car. I had…read moreexplained that I had valet parked my vehicle and not only received a damaged vehicle back, but was also stuck with the repair bill. I was actually in disbelief about the legality of the situation, and had to do some research involving valet parking companies - but sure enough most have a legal disclaimers that protects regardless of fault. Regardless, it was a small scratch on the front bumper and I was getting quotes from local places. BumperDoc quoted me $800+ to repaint (no body damage) the scratches on the bumper. Something didn't seem right to me, and I took it elsewhere. I ended up getting multiple other quotes for $200-$300 at reputable collision places. I thought it was weird that this place tried to take advantage of us, especially based on other good reviews and the personal feel. The worker even tried to quote me on repairing one of my curb rash wheels on the vehicle for $175 each. I was unsure at the time, but later I found out that the going rate for repair is $50-$100 on minor curb rash. I honestly felt like the employee was trying to take advantage for whatever reason. Maybe our car being a 2017, and is moderately expensive could had something to do with it - but that doesn't mean I am willing to throw away money. Especially in an unfortunate situation, such as the irresponsible valet.

alright an UPDATE for y'all:…read more 1. today (08/03/19) i arrived for my rescheduled interior detailing appointment at 9 am 2. staff helped me right away.. 3. i stayed in shop and waited for my car 4. they did not charge me the $30 for pet hair (due to all the issues in my original review) 5. my car was finished at about 12:50 pm 6. the interior was much cleaner than when i brought it in.. almost no pet hair 7. only 2 stars today due to the ~ 4 hours and all the issues in my original review i advise you to communicate THOROUGHLY with staff and if possible, have a friend or family member pick you up so you don't have to wait for the duration of the appointment