The company I work for had this company do all the maintenance on their vehicles so I have spent…read moresome time here. I had a personal job for spark plugs to do on my own vehicle and thought I could trust them. The spark plugs were a design flaw 2 piece design that break off in the heads. You need a special tool which is $100 so I asked them to do it. The service writer Justin said they had the tool and could do the work. After complete I asked him if they broke any spark plugs and he replied "We didn't break any" I said "Great" and drove away. A week later I started experiencing problems. P0420 code which is for Catalytic converter plugged. I replaced that and then got a P0171 code, which is too lean. After several parts I decided to pull the plugs. #6 and #8 were broke off in the head and had to be extracted. The two broken plugs were loose not like the others. After removing all 8 it was found that they did not do the job. I sent a picture to Justin and he denied that they did not do the job. He said that they would do the right thing and make it right, but when I spoke with Bruce the owner he was very rude and just wanted to pay me off for the labor and spark plugs. He also denied that they did not do the job. More recently my company requested a quote for catalytic converter on a bus where it had been cut off. Justin quoted us $597 over on the price of the converter alone. If you get work done here get a quote, check the pricing and check to make sure the work was done right. Also request that Technician #76 does not do any work. That was the technician that didn't do the work and lied about it. In the pics provided you can clearly see the difference between the old design and the new one. You can clearly see rust on the old plugs so they are not newly replaced. When I showed Bruce the plugs he tried to tell me maybe I received old stock and still denied that they did not do the work. So much for doing the right thing! I don't like writing bad reviews, but in this case I believe I should warn people since your vehicle is your lively hood. We need shops who we can trust. I understand things break but be transparent with your customers and don't blame them for your mechanics wrong doing.

This place is outstanding the people are personable knowledgeable and deal with Integrity I'm a…read morewoman that doesn't know much about cars and I trust them completely this is the only place to go if you're in the Moorhead Minnesota area

Always willing to work with you pay overtime options through third-party like Affirm. Friendly…read more Opportunity for improvement: address every single concern not just the major ones. Every time I've come in there's one or two things that aren't addressed. It may have not have been a thing, but I wasn't told. Overall though love this place will keep coming back. Fair pricing.

Unbelievable experience. Such honesty and service and professionalism. I went there for a second…read moreopinion on my 2017 Mercedes Benz. I was told by the car dealer I needed to spend $3,500 to replace my bushings. Valley Alignment inspected my car and instead of taking advantage of me, filling knowing why I had come to them, they reported my bushings were perfectly fine and I didn't need to spend a dime. How's that for honesty.

Definitely will return to this repair shop. I have been super unimpressed with other shops in the…read morearea, but after being referred by a friend to Pit Stop. My car was not started for over 3 days doing nothing after being jumped so it was towed to the shop. They had it fixed and ready to be picked up very soon after open. When I went to pick up the keys, the man in the office (I did not catch his name) was very friendly and made sure to let me know exactly what they did and what I could do next time to avoid the hassle. It was kind of tucked away and hidden behind the Corwin dealerships, but not too hard to find if you're looking for honesty from an auto shop!

Dale and his crew are hands down the best in town regarding service and price. They don't fabricate…read moresituations to pad the bill. I've been a customer for over a decade.

I recently had to stop at Tuffy Tire and auto for a pretty major vehicle fix. I called ahead and…read moreexplained the situation and they said they would try their best to get my car in for the evaluation. I can say Tuffy auto is very up front with pricing. It was $50 out the gate to inspect the vehicle. The issue I was having was diagnosed and I got a call back explaining it would be in the $1200.00 range. They explained the parts were going to cost about $400.00 and the rest was labor and it would take about 4 days. Everything they said was spot on. There was no hidden fees and the timeline was spot on. Tuffy's called me and said the vehicle was finished and to stop in and pick it up. The staff at the front desk was great to work with and I felt they were genuine. A day after I picked up my car I was walking behind it and I found a red oil rag in my exhaust pipe. I was a little surprised but I understand accidents do happen. I removed the rag which was wedged pretty good. I was surprised to see a flower and a thank you note when I picked the car up and thought man I would have appreciated a six pack instead. Overall, two days after my fix I don't see any other issues or concerns.

I had AC issues and Tuffys got me in right away! They kept me updated throughout the process and…read morehad everything fixed by the next day. I'll definitely be returning for any future car needs and would recommend them to anyone. Great service and kindness all around!

I have always had the utmost confidence in Dave. He is honest and will always present all options…read morethat are available. He knows the in and outs of all vehicles. When I think of Dave, I think of trust!

Firstly I'm new to North Dakota, and my car decided to act up at…read morePossibly the most inconvenient time. I called around to a few places and no one had any availability. A coworker of mine recommended Ace Auto Repair and I'm glad she did! Dave was impeccable! He was polite, I was able to have my car towed there and within a few hours it was finished! If you need your car worked on this is the place to go! Especially women who dread going to the mechanic! I had no issues! Thank you Ace Auto Repaid and thank you Dave!

I can't say enough good things about Larry Skalet (the owner) and his team at Master Transmission…read more We were on a road trip from northern MN to AZ and our transmission went out in Detroit Lakes. It was Saturday at about 4PM. For starters, Larry was the only one who would answer the phone over the weekend. But he was willing to come out to DL that evening and get us if the car couldn't make it to Fargo (which fortunately it did). After we explained our dilemma to them (I had a work interview early that week and our son was starting a new school), they worked over the weekend to completely rebuild our transmission and got us out of there by Monday at noon. In fairness I did pay them a bonus to do so (my suggestion, they did not ask for it), but they absolutely pulled out all the stops to get the transmission done for us as soon as they could. In addition, their price was well under what I know a competitive bid is for a full transmission rebuild. If you're looking for designer coffee, Muzak and fluffy couches to sit on while you wait, you'll be disappointed. (However, all of those things are a $5 Uber ride down the road.) Their operation is pretty no-frills. But that's not what I'm looking for or want in a transmission shop... I want someplace that can get the work done quickly, well, and for a fair price. If that is what you're looking for, this is the place. They're just imminently decent people who do really solid transmission work. I know I'm the first review on Yelp for them, but please don't let that keep you from giving them a try. You won't be sorry.

Friendly staff and convenient. Provided good information about potential repairs. Thank you!read more

Replaced a Vaper pressure in my engine connection to fuel pressure. 2 parts for $690.00…read more I found parts for $160.00. Over priced for everything. Plus an oil change and rotate tires. Over $900.00. Don't go there. Not trust worthy. Christen name is a scam..

Went there to get some things done on my car and while it was in their hands, one of their techs…read morecrashed into my car causing serious damage to my car , which they called "minor" damage. Chad was the manager in charge at the time being the regular manager (Josie) was out . Very little communication on his part. I wouldn't go back there!

Stay away! I had my engine replaced in May but afterward heard clunking and my car vibrated…read more Brought it back twice and they couldn't find anything. Gateway looked at it and found one screw was put in crooked and one was not tightened. No accountability for the poor installation and instead of refunding us what it cost to correct, gave us in-shop credit. Used the credit to see why I had been leaking coolant (since the engine replacement) and was told I needed a new radiator. They installed a new one 3 weeks ago and I'm leaking more coolant than I was before! They told me to bring it back in.... yeah right!