Our HOA worked with Arrow Asset Management for over 3 years, and while there were periods of…read moreresponsiveness and greatness, overall service consistency declined over the last year. During that year, I personally referred Arrow to multiple HOA presidents and spent several days handling referral calls on their behalf, which contributed to the company adding a number of new accounts. At the time, I raised concerns that growth without corresponding staffing and oversight could affect service levels. Janeth and Caden served as our primary manager during a period marked by frequent staff turnover and operational gaps. We experienced missed or lightly supported meetings, delayed follow-up on post-meeting action items, and slower responsiveness on time-sensitive issues. As turnover increased, continuity and accountability became ongoing challenges. Several maintenance and financial items took longer than expected to resolve, including common-area repairs and aspects of a loan process that carried meaningful impact for our homeowners. During this period, our account was supported by multiple assistant and full-time managers, which appeared to contribute to the lack of continuity. Based on our experience, associations considering Arrow-particularly those facing major projects or financing, may want to ask detailed questions about staffing stability, oversight, and communication expectations before proceeding. They are the best we have had compared to our last, but our board feels that they may be entering past management habits.

They absolutely suck. A high school student could probably do a better job at leasing out an…read moreapartment than Perla. We reached out to the owner of the apartment we were interested in renting to warn him and highly suggest to look for another management company because they were doing him a disservice. Imagine an agent telling the potential renters that she is only available one day a week... just absurd and unheard of. No wonder the apartment has been on the market more than 4 months now!!! If you ever encounter this mgmt company - RUN!

Kimberly Schmidt is hands down the best realtor I've ever worked with. She was more than an agent…read more-- she was a strategic partner who had my back the entire time. She had answers for everything, made the process seamless, and got my condo sold fast (I had 2 offers in a few days!) with zero hiccups. I'm incredibly grateful to have had her on my side. Highly recommend!

Hi Kimberly, I have decided not to sell my house now, but…read morethank you very much for your time and help. You are a fantastic real estate broker and person. Sincerely, Rod

Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

My husband and I recently bought our first home, and we truly couldn't have done it without the…read moreincredible team at the Greenhouse Group. Our realtor, Craig, was amazing from start to finish. He helped us search for the right place and offered thoughtful, honest advice throughout the entire process. One thing we really appreciated was that we never once felt pressured to make a quick decision. Craig genuinely wanted us to find a home that we loved and that he himself would feel comfortable living in. He was also extremely diligent during the home inspection process, which gave us a lot of confidence and peace of mind. Craig went above and beyond in ways we never expected. He even took the time to make a YouTube video for my husband to show him how to handle a few DIY things around the house. On top of that, he had several hour-plus phone calls with my husband just to walk through the escrow process in detail and make sure we truly understood everything that was happening. That level of patience and dedication meant a lot to us. At one point Craig had even injured his foot, and despite that he still showed up to help us view homes. That kind of commitment really says a lot about the kind of person he is. We also want to give a huge shoutout to Jeremy, our mortgage officer. Buying a home is one of the biggest financial decisions you can make, and Jeremy did an incredible job walking us through everything step by step. Our loan situation was a bit complicated in the beginning, but Jeremy gave us solid advice and helped us get to where we needed to be in less than a year. He always made sure we understood the financial side of things and felt comfortable with the decisions we were making. Jeremy also showed us that having a strong relationship with lenders and simply being a genuinely good, personable person who's easy to talk to can make a huge difference in getting a loan approved. On top of all his professional accolades and knowledge, he's someone who is approachable and easy to communicate with, which is honestly a rare quality and something that made this whole process so much smoother for us. What really stood out to us about this team is that they're not just a realtor group. They're a group of people who ended up becoming our friends throughout this journey. They made it clear that if we ever have questions down the road, they'll always be available to help, no matter how long it's been since we bought our home. That kind of long-term support means a lot. Overall, the entire team was incredibly helpful, communicative, and trustworthy. We always felt like they were truly in our corner. The constant communication between everyone meant we never went a day wondering where we were in the process. Even though we know they work with many clients, they made us feel like we were their only ones. We're so grateful for their support and guidance during such an important milestone in our lives. And when the time comes for us to buy or sell again in the future, there's no question -- this is the team we'll be working with.

I truly appreciate all of Royce's help over the years -- from managing my property to successfully…read moreselling it. This wasn't an easy home to handle, especially with the unpredictable HOA, but Royce was always patient, responsive, and incredibly supportive through every challenge. His professionalism, calm demeanor, and follow-through made a stressful process much more manageable. I'm grateful for his dedication and would absolutely recommend him to anyone looking for a dependable and experienced real estate professional.

Royce does not offer quality property management services. He says the right things, but does not…read moreact on the things he says he will do. I have witnessed his negligence in multiple situations. One which ended in a hazmat team having to attend his unit because he failed to follow up on a leak. Took him 8 months to act. Another which ended in a family pet being brutally attacked bc he allowed tenants to breach contract and keep dogs which weren't allowed. He was notified multiple times in which he neglected to act. Nothing is more valuable than peace of mind and safety. Both of which he doesn't not provide. If I could give no stars I would.

I normally do not Yelp, but I felt that I had to warn people about this company. This real estate…read morecompany rents a few homes in San Diego and are extremely unreliable and sketchy. They asked me for all of my financial information, ran an application process, issued me a lease, and then when I signed it they told me that someone else signed it "on the spot" and that they were sorry. Completely unprofessional and Shotty "business"

I highly recommend this team and business. They were responsive and professional from the owner,…read moreto the team undertaking the survey, and the office staff who communicated consistently and clearly. They also came in at a fraction of the cost of other bids. Their on-site effort was so thorough they dug down two feet to find the original markers and saved me time and effort with the county. I don't recommend often, but with this smaller, family owned business, you're investing in the right people for a good outcome! Thanks, Oscar.

Oscar and team are dependable. If you need a quick response and fair pricing. MC Geomatics is great…read morefor surveying and doing form board certification! Thanks MC for making my projects easier!

As a Realtor and Landlord, I've had to deal with my fair share of contractors. Even if they start…read moreout great, there usually ends up being a headache along the way. Lotus Property Preservation was recommended to me by a property manager that uses them for maintenance on an apartment complex.. When I called for an estimate, they picked up right away even though it was after hours. The owner, Lynette, went to the property the next day and e-mailed me a detailed estimate complete with pictures. This was a house that was a foreclosure so it needed a lot of work. They told me the job would be done in 3-5 days and they had it completed in two. I used them again when I needed a home ready for tenant move-in on Monday and I called Lotus on Friday. The house was spotless and they even changed all the light bulbs for and put in air fresheners at no charge. I'll definitely use them again for my vacant properties as well as recommend them to my buyers.

Just wanted to give a shout out to Edgar and Richard who were sent out to complete several work…read moreorders earlier this month. They were easy to communicate with, understood my needs and went above and beyond what was asked in the work orders to ensure that my property was taken care of. Also shout out to Jonathan who quickly got Richard and Edgar scheduled to come to my property after I spoke with him.

Richard and his maintenance partner did a great job replacing the door in my utility room…read more Professional personable and knwledgeable.

If you are serious about getting the Best Loan available in the shortest time, which little to know…read morehitches, John is your Man! This was not my first time around the block purchasing a home but it was the easiest & most friendly. I felt as if I was the only customer John was working with. Do yourself a favor, call John today! Yelp filters 5 Star otherwise I would have marked the 10!!!!

John has been in the real estate industry for a long time and knows what he is doing. He is very…read moretrustworthy and hard-working. Whether you are buying, selling, or looking for a refinance, I highly recommend using John as your realtor.

I had a chance to have business with the buyer whose agent was Jane Hou, a Century 21 Award…read morerealtor. I found Jane was unable to keep the buyer's info or request to be honest, which would fooled the other party because we thought Jane had done her due diligence. It is a really bad experience.

I highly recommend Linda Bernstein, she is a true professional. We as first time home buyers needed…read morea lot of assistance and Linda was extremely knowledgable, patient and understanding with our lack of experience. She guided us on our journey of finding our first home, she was a pleasure to work with. Highly recommend! A++++ service with Linda.