After 6 weeks, I did hear from Ed - he did have my two replacement blinds and arranged for them to…read morebe installed. I love the blinds and all is well that ends well.

First, let's be clear, they are not a local business, but rather part of a franchise. Ed…read moreRosenbaum, the principal, lives in Richmond. Mr. Rosenbaum is a salesman not a designer. Your order takes months and if you attempt to contact Mr. Rosenbaum, he won't return your calls. We began this long journey back in February. It is now August and the order has still not been satisfactorily completed. Calls and/or emails to Mr. Rosenbaum's "office" really a national phone answering service or to his cell, are ignored. He demands 80% down and now I know why. His installer, his son, told us that one of the installed blinds was defective and one lacked the hardware to properly install. Our last contact was May 29th. We are still waiting for a replacement. All in all, a wholly unprofessional operation. R. W. Wise

Make an appointment before you go and bring pictures of the room(s) you want to decorate. The staff…read moreis extremely helpful and there are so many fabrics to choose from!

Excellent customer Service. I had blinds installed 11 years ago and they replaced the batteries…read morewhich were 18' high! They fixed a motor on one blind so I didn't have to replace. I continue to be impressed with this company, the products they sell are excellent. Riley thank you so much for helping us. Cheryl Sullivan

Absolutely outstanding. Shenandoah Shutters installed plantation shutters in several rooms of our…read morehome. The shutters are LOCALLY CUSTOM MADE by Shenandoah, well-built, solid, sturdy, and beautiful. Sanel, and every other employee, technician, and installer with whom we interacted was professional, reliable, prompt, courteous, knowledgeable, and thorough. Shenandoah made sure that we were completely satisfied with their work, and also expressed their appreciation for our business. They even thanked us with an installation day gift of Virginia peanuts! Their brand of customer service, quality, and customer appreciation is rare these days. Highly recommend.

From start to finish Shenandoah Shutters was great to work with. Sales rep, Amy, was…read moreknowledgeable and able to answer all my concerns and questions. The installation crew was professional and did a beautiful job. The quality of the product is superior with touches like the soft edge you will not find elsewhere. The shutters look even better than anticipated and we are very happy. We have already referred customers. The shutters speak for themselves. A huge draw for us initially was that Shenandoah Shutters are made in the USA. We had bids from other companies but the product was made in China and shipped to US. The difference in price was negligible, but shipping time was expected to be much longer with the other companies. The other companies did not offer some of the details that Shenandoah Shutters such as hidden hinges, etc. We had 12 window shutters and 1 door shutter

The Shutter Company is what strong local businesses are all about. I couldn't be happier with my…read morenew shutters. The shutters are beautiful and easy to use. I love that this company also backs their product with a lifetime guarantee. New to the Richmond area, I wasn't sure which company to use, and the Shutter Company did not disappoint. Faye provided in-home consultation and recommendations but wasn't pushy. Her years of experience and eye for style was obvious. Sinad and Tarik were the amazing professionals who installed the shutters. Their attention to detail and the pride they took in their product was obvious. Jana at the store was also great, keeping me posted on the shipment of the shutters. Despite the 2-week delay in delivery, which was not the fault of the Shutter Company and typical of these COVID times, I offer my highest recommendation. You cannot go wrong.

I can't say enough positive things about the Shutter Company. Through the years, they've done all…read moremy window treatments. Most recently, I had new shutters installed and while Faye was at my house I showed her a problem I'd been having with shutters they installed over 10 years ago. Without hesitation, the Shutter Company corrected that problem at no cost!! That kind of customer service is hard to find these days. Deepest gratitude to Kelly, AJ and Faye for beautiful new shutters in my kitchen, as well as brand new panels for a past installation in my bedroom! They definitely have a customer for life! Don't go anywhere else for window treatments. The Shutter Company is the best in Richmond!

This company promptly answered my call and were professional when they came to install my accordion…read moreshades. Perhaps not so "budget" but prices are what they are.

I purchased 4 cordless wood blinds and one beautiful sliding door treatment that looks like…read moreperfectly pleated seeded sheer, but it performs like vertical! Nobody would know by looking that it is a vertical! It is an exclusive product only available from Budget Blinds and is the long awaited answer to my sliding door dilemma! The cordless wood blinds operate effortlessly and look beautiful. Nasser was very professional, knowledgeable and was a pleasure to work with. He measured, helped with design features and priced them right, he made the process easy. The installation was perfect & as a retired designer I know what to look for. I highly recommend Nasser at Budget Blinds of Madison.

Turn-key Treatments recently helped me with window treatments for my new home. Having lengthy…read moreexperience in the field, Owner and Designer Stephanie Scheel was extremely knowledgeable and professional throughout the process. We discussed a variety of options available. Stephanie not only came out to the construction site in person to meet with me as we neared completion of the home, but also came at my convenience. She took care of both the custom order, and for arranging professional installation. While waiting for my shutters to be custom made, Stephanie kindly provided temporary window coverings as well! The shutters were delivered on-time, made perfectly to my selections, and were expertly installed. Turn-key's excellent product offerings and superior customer service make it easy to recommend them to friends and neighbors. Celeste S. - The Groves at New Kent

From the owner: At Turn-Key Treatments, we have you covered! With expert design and exceptional service, we help…read moreclients navigate the often overwhelming process of choosing window treatments. We do in- home consultations and can get you an estimate on the spot. We specialize in helping clients maximize budgets and pick practical but beautiful coverings for their windows. We represent several manufacturers in shutters, shades and blinds, allowing us to offer many price points.

Thank you so much for our beautiful custom plantation shutters. This was professionalism from…read morebeginning to end! I would and intend to purchase from them again! Very impressed with the amount of time this process took. Cindy was great!

Mis-measured and we had to wait a very long time again with little consideration for the mistake…read moreand an expensive product. Repeat customers...customer service used to be great. Now, not so much.