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Dramatic Water Solutions

5.0 (1 review)
Open • 7:00 am - 6:30 pm

Services - Dramatic Water Solutions

Water purification system cleaning and maintenance

Water purification system installation

Water purification system repair

1 More Service

Salt delivery

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5 years ago

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EcoWater of Atlanta

EcoWater of Atlanta

(13 reviews)

Absolute rip-off -- Costco connection is misleading. Stay far away…read more This is one of the worst purchases we have ever made. We went with this company only because they are connected with Costco, assuming that meant quality, transparency, and accountability. That assumption was completely wrong. We paid $8,500 for a water softener and RO system, and from day one it has been problem after problem. The system never alerted us about salt refills, and no one clearly explained this to us. As a result, the unit ran without salt for many months, which is extremely alarming and potentially damaging to plumbing, appliances, and water quality. This is not a small oversight -- it is a serious failure for a system at this price point. After installation, the company dramatically increased the price of RO filters, effectively trapping us into sky-high ongoing costs. Once the system is installed, you realize it is a never-ending money pit. You are locked in, with no reasonable alternatives, and the expenses keep adding up. The sales process is polished and convincing, but after the check is cashed, support and transparency disappear. The Costco association gives a false sense of security. Do not assume Costco's name means protection here -- it does not. If you are considering this system, please do yourself a favor and walk away. There are far better, more honest, and more affordable options available. This was a huge financial regret, and I strongly advise anyone reading this to stay as far away as possible.

EcoWater installed and serviced my water filter system a few years ago when we rebuilt the kitchen…read more When it came time to replace the filters the service agent came to the house, did the work, and then demonstrated how to install new filters when needed ourselves to save the expense of a service call. After several months the filters needed replacement and the office advised that those filters had been recalled by the manufacturer and sent us a new set at no cost. After we had some issues with getting the system to work properly the agent in the office walked us through the installation and provided more detailed instructions. He followed up twice to be sure the new filters were working properly to our satisfaction. Customer service is among the best we have ever seen and we do not hesitate to recommend them for any and all service work and/or installation of a water filtration system. Look no further than EcoWater for this kind of project.

Filter Right

Filter Right

(2 reviews)

Tim and his company do fantastic work. I've never had an issue with the water, he even offers water…read moretests to check for lead and other contaminants. I'd recommend to anyone!

This review is long overdue.... Over the past 2 years, Tim has always been there to help me with my…read morelittle country house. I grew up in the suburbs, so buying my first home with a well and septic system has been quite a learning curve. My first interaction with Tim was him talking me off the ledge about the well test coming back positive for Coli. I almost had a panic attack, but he patiently explained how it's pretty common and set me up with the proper equipment to fix it. His calm and laidback demeanor was a comfort during the stress of closing on a new home. No Big, I Got You. When the time came for a full filter and softener system for the house, I called Tim first. I only made one other call for a quote that was much higher. Basically the guy said "Tim! I know him. He's the best in the business. We buy our systems from him". Since then Tim always gets back to me when I text him with questions about weird stuff. I once tried calling a well company with my dumb questions, they were rude, so that's why I bug him so much. Jake (Tim's side-kick) is fantastic too. When he did the maintenance on my system, he was just as nice and chill, very professional and efficient, and again, answered all my silly questions with patience and a smile. We now enjoy pretty much the BEST tasting water ever, with confidence in its safety and quality. I can't recommend Filter Right enough. A++++

Dramatic Water Solutions - waterpurification - Updated May 2026

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