Had a backed up bathroom sink so called ExpertPipe because of their good reviews and glad I did…read more They came out the next morning and cleared it right up (was rust since was a vintage sink that we reclaimed)

The water pressure coming into my home was too high and for whatever reason a pressure regulator…read morewas never installed. ExpertPipe Rooter installed the pressure regulator valve on my water line in less than 20 minutes. They were professional ,efficient and the process was smooth from start to finish. I will definitely reach out to them again for future projects.

Replace the stopper. All went well with scheduling and work performed. Serviceman was very…read moreknowledgeable!

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

The service was decent and the technicians were competent but the customer service and business…read morepractices were a little suspect and seemed borderline shady. It seems like their goal is to sell you on getting very expensive work done with them on their financing plans. We called to get a drain snaked and in a couple hours they were trying to get me to sign something to get 11 thousand dollars of work done! What's worse they were kind of strong arming me into saying it absolutely had to be done now and things couldn't be left as they were. The only reason I'm not giving them a one star review is I'm giving them some benefit of the doubt that it wasn't a scam and that stuff really does have to be done. Either way the quote was incredibly high.

We had our finished basement flooded from a broken water heater. Technician Charlie did a fantastic…read morewater mitigation job.. My wife and I signed the proposal between $12k and 18k Once complete, Roto-evil-Rooter billed insurance just under 18K. The insurance adjuster called me and said the invoice was very high for the work performed. Finally, Roto-evil-Rooter agreed to just under $13k on the final invoice The insurance even went up $1k from what should have been paid to them! Roto-evil-Rooter attempted to ruin our 1 week vacation in Florida . I received an email with a balance billed invoice of over $ 4k. I was extremely upset since according to insurance I owed nothing I called Roto-evil-Rooter and explained my position . 2 days later greedy management sent me a email with intent to lien our property! I filed a complaint with the ohio attorney general the next day My position is you can charge reasonable and custonary and not rip seniors on a fixed income off. The claims adjuster stated Roto-evil-Rooter were using unethical business practices . Two days later I get a call from Management, I owe nothing DO NOT USE Roto-evil-Rooter, Management put me through hell while on vacation for no reason. I am happy they changed their position, however Roto-evil-Rooter has ripped many people off for greed.

Quick to respond with great communication leading up to our appointment…read more Dylan was professional and very kind. I would highly recommend them for an emergency repair.

Arranged my appointment with The help of the Yelp app. Searched for toilet replacement and il gave…read moreme a list of some plumbing services. 1-800-Plumber + Air, was the first to reach out through the messaging on Yelp. They asked me a few questions about what kind of service I needed, told me the estimate was free and we were off. They set up a time at my convience. The day of my appointment, they called and texted me about 15 minutes before they arrived. In The text they gave me the technicians name and a little background on him. His picture also. Dylan arrived on time he looked very professional, was courteous and seemed very knowledgeable. He assessed the task and gave me an estimate in about ten minutes after he arrived. It took him about an hour or so to install my new toilet ( that I had already purchased before hand). The work was A1. Cleaned up after the work was done and took the old toilet with him also. As far as the value that I paid for the service, which I thought to be a little pricey, it was fair I guess. I would definitely use 1-800Plumber + Air again and would request Dylan to be my tech.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

My a/c went out on the 4th of July. I called them on the 5th and had service technician here on the…read more8th. Scott was very friendly and had manners enough to put shoe covers on before entering my house. The only reason I gave 4 stars instead of 5 was because I had an all day window appointment which tethered me to my house for the day. I asked again the day of my appointment, and they said there was no way to narrow it down.

Dominic is SUPER nice and responds quickly. He replaced my water heater in one day, and it's…read moreworking great. He was good at explaining everything he was doing, got the water heater from a reputable neighborhood plumbing company, and gave us a fair price. He was courteous and mindful of walking on our hardwood floors to get to the basement. I would HIGHLY recommend this company. Dominic is the kind of guy you trust right away. I will definitely call him again if I have any other issues.

Fast response replying back to me looking forward to phone and a appointment setup .read more

Service was great Andew went all out to make sure I was satisfied with the work that was done, Made…read moresome suggestion on work that I will ask later. Could not give a 5 Star review because I am not knowledgeable with the phone sorry.

This is now the second day of having an appointment and no plumber is here and it's an hour outside…read moreof the appointment time. The first day I waited at least four hours and it was 9 pm when I called to reschedule. I contacted this company because they are a larger company and I expected faster more organized service. Unfortunately they are worse. Can't even get a technician out.

Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a Veteran owned and operated company since 1999, has completed over…read more100,000 projects in Northeast Ohio. We service North Royalton, OH, Cleveland, OH, North Olmsted, Elyria, Amherst, Vermilion, Westlake, Huron, and the surrounding areas with Basement Waterproofing, Foundation Repair, Drain Cleaning, Plumbing, and Water Heaters. We are a One Stop Shop for all your plumbing and basement waterproofing needs. We do not hire sub-contractors, and our technicians are vetted and certified professionals. Contact us today to schedule your service or a free estimate.

Absolutely the best service I have experienced. On time, knowledgeable and quick responses. They…read morehave an answering service which took my message and within 10 minutes I had a call back. When our water heater went out, they were here within the hour to fix it. Awesome customer service!!

My company had no water. Was referred to B & B and could not have been happier. Great service all…read morearound.

Had to get a old copper pipe that had a hole in inside the wall replaced, guy was able to get to it…read moreafter removing bathroom vanity and toilet, tear out the wall, replaced pipe with PVC, then my work to fix the wall and, put everything back began...$3000.00 was a little pricey but I guess inflation hits everyone.

A drain cleaning, new pipes and faucet installation was performed on the bathroom vanity. The…read moretechnician was on time, knowledgeable and thorough in performing the aforementioned repairs. For plumbing work, the price was reasonable.