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Drainflow Plumbing & Drainage

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

Services - Drainflow Plumbing & Drainage

Plumbing inspection

Foundation repair

Excavation

Drainflow Plumbing & Drainage Photos

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1 year ago

Prompt service by very knowledgeable drain expert. Highly recommend. Good value received in relation to the cost.

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Flintstones

Flintstones

(4 reviews)

In my personal experience, this was one of the most frustrating and disappointing professional…read moreengagements I've ever been through. I found the entire process confusing, overpriced, and ultimately not worth the significant financial outlay. I would strongly encourage anyone considering working with Mike De Palma or his company to proceed with extreme caution and carefully scrutinize every detail of the pricing structure -- especially the fine print. One of the most frustrating aspects, for me, was how the $150/hour "coordination" fee was handled. We were under the impression that we wouldn't be charged this fee -- it certainly wasn't clearly explained or shown as a distinct line item on any invoices. Instead, it appeared to be embedded in broader invoice totals, often tucked into small print at the bottom as an hourly figure, with no clear breakdown or indication of the total accrued. In my opinion, this lack of transparency made it nearly impossible to track what we were actually being charged for. Months into the project -- after things weren't progressing as we had expected -- we were suddenly billed for a large number of hours at that $150/hour rate. These charges appeared to relate to internal coordination, emails, and meetings that had never been flagged as billable beforehand. From my perspective, it felt like this shift happened once it became clear our project might not deliver the financial return they'd initially hoped for. I found this extremely frustrating and, personally, I felt misled. On top of that, we were also charged an 18% markup on every project-related expense -- including third-party consultants like the permit specialist, whose services were outsourced. That meant we were paying the consultant directly, paying this company's hourly rate for coordinating with them, and then being charged 18% on top of both. These compounded costs added up quickly, and in my view, the value simply wasn't there. What I had hoped for was a transparent, involved construction partner. What I felt I got instead was a project overseer whose billing structure added significant cost without delivering commensurate value. Others may have had different experiences, but based on mine, I would not choose to work with this company again.

i would never hire this company flintstones ever again…read more what we got quoted and rendered isnt even allowed in our neighbourhood

Drainflow Plumbing & Drainage - plumbing - Updated May 2026

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