If I could give a minus 10 I would. Absolutely the worst staff and care I've ever seen. The staff…read moreis rude and on their phones more than they work. Don't take someone you love there.

A nightmare of a facility. My Mom was there for rehab of a broken ankle. Elderly but in good…read morehealth otherwise, at my first meeting the director of nursing recommended we withdraw all her meds and medicate her so she "died in peace." And she would have died if I had not insisted upon full care. She was in the rehab-only wing, not the long term care wing, and, yet, EMS was called many times while we were there and at least one younger man of about 55 died. The food was disgusting. If we had not brought food and appetizing treats in, she would have died. She weighed 95 lbs. when we finally got her out of that horrible place. My Mom, who was a long-time medical professional, kept insisting they were giving here something to sleep and she was so disoriented in the morning. They said they were not. One evening I was there when evening meds were distributed and I asked the assistant to go over every pill with me. They were drugging her with Benadryl. I confronted the charge nurse and said, "Are you giving my tiny Mom Benadryl everynight?!" ..."I'll take it off her chart", she said. I don't know how this facility is even open, under Federal regulations. I should have tried to file a formal complaint with Medicare to review and inspect this facility after my Mom somehow survived enough to leave. But my focus was on her care thereafter. Go anywhere, anywhere but here.

I cannot say enough about Promontory Point. I just moved…read morehere and had an episode landing me in E R. I knew nothing about this area..zero! Time came for me to move to a rehab facility...I picked one and fortunately it was the right one for me. All I can say is....I was treated so well I almost didn't want to go home..lol The nursing staff was wonderful, the CNA's were so attentive. Physical Therapy and Occupational Therapy helped me more than they know. The food was always good ( except for canned spinach)..good size portions too. The best part ...I had my own room ;-) I give this facility a 5 star rating. Barbara

The family is very pleased with the service provided to our senior. The rehab center is staffed…read morewith professional healthcare staff. They really cared for our senior. Physical therapy provided by the physical therapist was just what our senior needed. The nurses and CNAs were great !! Thank you so much .

Awesome doctors! They make sure you understand what's going on and they are great at what they do!…read moreI strongly recommend them to anyone!

I'm writhing this review again because I'm not sure the first one went through so here goes...First…read moreI have to say the office staff is just wonderful and the receptionist name Lindsay always calls you back if you leave a message. I have been to many chiropractors for most of my 70 years. Also brought my 4 kids to them from time to time when needed From Massachusetts , to Albq. New Mexico, to San Jose Ca. to now Idaho Falls. And I have to say that he is the best one I have been to. He is up to date with all the new technique's and take his time with you. Usually I was rushed out by the Doc after a treatment to leave room for the next patient . But not so with DR Scoresby. He takes the time to listen to my complains and also if a person needs X-rays he takes his time to explain it all to you. Also during the time he was treating me I sprained my ankle. He adjust that to along with recommending that I have Laser treatment to help it heal faster. His associate that does the lasers treatment is name Josh and also very nice and helpful. I have had sprained ankle 's in the past and always had to suffer until it finally healed but his treatments are really helping it to heal faster. I highly recommend him !!!!! Sincerely Doreen walker

On July 25th my husband had a heart attack and through a series of tests, etc he had a double…read morebypass graft surgery. The next five days I watched as my husband slowly recovered due to the amazing care from the Cardiac Intensive Care Unit as EIRMC. He was released and then ten days later on August 10th my husband had a stroke. At first all things related to the stroke seemed minor. But as I drove to the hospital region of Idaho Falls my husband was googling where to go to for a stroke. It turned out EIRMC ER was the place...they have a whole dedicated stroke area. In an ER one gets immediate attention when the words "I think I'm having a stroke" are said. And in fact he was having a stroke. It was minor at the time but over the next five days the symptoms kept on growing. The stroke resulted in him not able to walk, impaired speech, and no use of his left hand/arm at all. It was a club which could barely be moved and was quite swelled. He graduated from the hospital part of the building to the sixth floor of EIRMC which has an Acute Inpatient Rehabilitation center. As explained to us - their job was to help him recover enough usage of his leg, arm, and speech to be able to function on his own with a care giver. He could not open a jar of pickles when he left - but he could ask me to open them for him. Over the next ten days he went through exhausting therapy to re-learn how to walk with assistance, how to speak clearly, and how to use his left arm/hand...or as in his case how to use his right hand to do the tasks needed like climbing up and down stairs and walking on grass (an uneven surface). The patience of these therapists and CNA's is remarkable. Their care was so amazing I was able to stay home some and get some sleep. My job was about to start and I needed to catch up on sleep to do this job of caregiver to my beloved husband. When he entered Acute Inpatient Rehabilitation he could not walk without the assistance of someone next to him. His speech was slurred, and his left arm was a club. When he was released he could shower by himself, he was able to dress himself, he could walk with the use of a simple cane, and he spoke clearly. All that in ten days time. These doctors, therapists, and support staff gave my husband the gift of dignity upon his release. He could enter into society without being seen second best, or stared at by little kids wondering what was wrong. I will be forever grateful to the Staff at EIRMC for saving my husband's life and helping him recover so he can be a contributing member of society again.

I had the opportunity to spend a significant part of this year evaluating the Idaho Falls/Eastern…read moreIdaho medical system. If you have a stroke, and respond well in the hospital, you don't get released, but graduate to the Inpatient Rehab Unit. So you are still in the hospital, but on a special floor to help you get to a certain level of self help. I had a useless left arm, an extremely weak left leg, and I had trouble speaking clearly. So I got the triple decker special - Physical Therapy (PT) (leg), Occupational Therapy (OT) (arm), and Speech Therapy. I was there for ten days, pretty much busy from 8am (Matt(PT) would show up earlier and I'm not a morning person) to 8pm when I'd crawl into bed exhausted. I'd have all three daily for about an hour each, and it was exhausting! You never realize how tiring staring at your arm trying to get it to move can be! I'd work on exercise machines, walk a lot with assistance to get my leg stronger, and practice speech exercises. A lot of this is needed to retrain your brain (a stroke is a brain injury of course) by repeated movements (even if the movement is from an external source) Combined with therapy, doctor check-ins, med adjustments, food (too much during this time for me), and me insisting I sit up all day versus laying in bed (I still had to schedule bill payments on my iPad! With one arm of course), I was ecstatic at even slow improvement and the quality of all the therapists. After 10 days, there was still a very long path in front of me, but I had achieved the inpatient goal - I could survive (not thrive) at home alone. Goals included being able to dress myself (one handed is OK), take a shower with assistance, walk with a walker or cane, and so on. The unit does a graduation ceremony when you leave with a certificate and a good luck card, which was nice given all the work. The support and care was excellent. It was sad to see other patients worse off than me, especially those with cognitive issues. A stroke is terrible (word comes from terror), but these folks worked their best with everyone, with multiple therapy needs. Now I had to continue the journey, and that rehab would be much longer. Great job everyone!

I highly recommend EIRMC Physical Therapy Specialties for rehab after a major health incident!…read more I am a spouse of a person who had double heart by-pass surgery and a stroke. Once he was released from the hospital it was highly recommended he seek rehab therapy and stroke therapy came first over heart rehab. He needed to relearn the motor skills damaged by the stroke. I am fortunate that his cognitive skills are still very much like they were before the heart attack and stroke. He just needed to get his motor skills back on his left side. His release from EIRMC allowed him to seek outpatient stroke rehab. This included Speech Therapy, Physical Therapy, and Occupational Therapy. His releasing doctor suggested he try EIRMC Physical Therapy Specialties for rehab. We liked the care he received from EIRMC and from his doctor during rehab in hospital so we took his suggestion. I attended his first occupational therapy session and met Kyle, an occupational therapist. I was very impressed! Kyle gently assessed where he was in his retraining of his brain to use his left side again and then helped him with some exercises that challenged but didn't frustrate him too much. Relearning how to use one's left side after many years of no issues at all is a very frustrating, difficult, and stressful situation. It has taken my spouse lots of time and energy to overcome as far as he has. There is still more recovery to come, but he is definitely on the right road to regaining most if not all of the former usage of his left side motor skills. Without the gentle, but firm therapy given by these talented and well trained therapists my husband might not have gotten the usage of his body back. He would be stuck in a body only half working and frustrated more each day. He can now wiggle his fingers, talk clearly, and walk without tripping. He can even turn a door handle to open it. These are great gifts given to my husband by his therapists and we are truly grateful.

Pictures from EIRMC Outpatient Therapies at 2840 Channing Way, Idaho Falls, ID 83404.read more