Leelo was great!! I love coming here, everyone is so kind and efficient !! I come here almost…read moreeveryday. Best one in miami

Bought a vape that didn't work and was told it was my problem and not exchangeable. Standing behind…read moretheir products isn't their thing I guess. Never again. Beware

Outstanding service and phenomenal selection…read more The store is clean and organized and the prices are very competitive.

I've been ordering for 3 years from them. Always fast reliable service. Great rewards program too…read more I just had an issue for the first time in 3 years, and they made it right, and were highly professional. Will be a lifetime customer! The also have a ton of stock, and botique cigars that are hard to find elsewhere. Can't say enough good things about them! My friend 3 years ago told me about them after having too many shipments from Famous Cigars that came damaged. Never had that issue with Neptune, and they use a humidity pack for singles.

Best place in Kendall for all your smoking needs. Vapes,…read morepapers, smoking apparatuses. High end customer service and a point system that adds up!! I always find what I need 420!!!

My favorite smoke shop in Kendall! Always open a little later than others and always carry what I…read moreneed. Really attentive and knowledgeable staff!

I've been here a lots of times This store has a lot of good stuff and the prices were pretty…read moregood.the service is great and very good, the place is very cool is a vibe, Really good customer service and the workers were helpful. The shop was clean, organized, and had a lot of different products.the snacks are very good and different things,that I couldn't find in other places and they also let me had free stickers,and there's also have really cool funkos! That i couldn't find in other places,100% love this place best smoke shop ever!

Great selection, great vibes, and the employees know more about smoking than I know about my own…read morelife. Very helpful. 10/10 would go again (Carlos stop flirting with my man).

The service is great and workers are extremely kind I definitely recommend coming here and prices…read moreare resonable. I will definitely have this shop as my to go smoke shop! Has all you need from incense to vapes etc.

It's sad that I've been coming here for a very long time and today was just an outright rude way of…read moretreating a customer. I walked in and when I had to ask for a pack of the regulars, I was asked to present ID. Of course there's no problem following rules and regulations, but it was a bit disheartening to know that I've been a customer for years and they still don't recognize me. On top of that, when the lady at the front asked for my ID, she continued to take my ID and insult my picture. I let her know it was a very old ID, but nevertheless, it wasn't expired and still valid. She didn't have to be so rude and insult me and make a nasty comment about my picture. Do better also $5.00 for a pack of raw cones is not it... there's a card "minimum" but what is this? 1990? better off going to the shell.

No working number, couldn't tell if they were open as I drove by and no hours posted on the door…read more it Lights were dim and it looked closed so I kept driving. Sucks and I couldn't call to ask if they had what I was looking for it was right nearby

Amazing service! Carlos was super helpful and assisted us perfectly. Very organized and clean shop…read more Best!!

Like any great neighborhood business, the ones that build relationships, that greet you by name and…read moreask about others in your group your family that frequently stop in. Tobacco Plus in Old Cutler Town Center are just that... they have a very low turnover in employees and you always know the person behind the counter. If they don't have what you want, they get it! It's our go to and they've gone above and beyond for me and others. This place is a landmark ! I will continue to support them as long as I am able, they are a great part to our community!

The customer service is absolutely excellent. The workers at the counter are always professional…read moreand keep it cool and are quick to help. Love this place!!

Great selection of cigars from Dominican Republic and Nicaragua, most have Cuban names and…read morepossible made by my Cubans hands, a group kidnapped the isla but can't take the population !

During this time of the year where everyone is in a hurry and a little stressed, the service at MH…read morewas above and beyond, as if I was the only customer that mattered. I found exactly what I was looking for at a great price. Although the Miller store didn't have the item in stock, I was able to pick it up at Palmetto Bay where Ruth provided first rate service. Highly recommend this store.

Helpful, kind, thoughtful staff. I had a great experience and was so pleasantly surprised to find…read morepeople who want to help! Lisa was really knowledgeable .

This total wine had a nice variety of local craft beers. My husband found cigars to his liking. The…read morestore was clean and well organized. The checkout process was quick

I love the service at this shop, they have a various selection…read more The staff is always friendly and the vibe is always welcoming. I have no complaints!

Nice smoke shop with good prices but the vape there are hit and miss. Whenever I bought fume orjoy…read morethey tasted overburnt. The glass pieces however are great prices.