1. Dr Walter E Mendoza , P C

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Freeport, NY

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Dr Walter E Mendoza , P C

5.0 (1 review)
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Services - Dr Walter E Mendoza , P C

Chiropractic bodywork

Physical therapy

Therapeutic massage

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4 years ago

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South Shore Rehabilitation and Nursing Center

South Shore Rehabilitation and Nursing Center

2.1(19 reviews)
0.5 mi

My father came to South Shore for a rehab, he had a stroke and the rehab staff got him up and…read morewalking again! It was like a miracle. The Nurses really care about the residents there as well. My family and I are very happy with our experience!

This place is horrible! It is run down and falling apart. There are missing floor boards,…read morehalf-painted, crumbing walls, broken screens, and bugs crawling on the walls. In the cold months, the wind blows through the closed windows. One family member saw a roach nest in the library cart (a bunch of old books piled up in a mess). Most of the aides are very good, some seem rude at first, but once you are there for a while you realize they are completely overworked! There is not enough people to help the patients. The same for the nurses on the floor. They don't have time to breathe let alone answer any questions. Some of them are not even given enough information when they start their shift to properly treat patients. If you need a nursing supervisor, go to the nurses' station. Most of them will not even look at you and seem unwilling to interact with caring family members. If you have any questions or concerns, they will tell you they will get back to you with an answer or follow up with a doctor, but they usually leave at the end of their shift without a word. They also will not care if you notice certain medications aren't being given or that a patient hasn't been moved often enough. The administration also seem to have problems with communicating. You will rarely see the nursing administrator out of her office. She is hesitant to discuss or disclose records of patients to family members legally allowed to ask. I was told we would have to pay for copies of their medical records, which are hand written and not available on a portal. This is not a place to rehab, it is a place to have set backs. If you have a family member there, you need to be very observant. Watch out for bed sores. Make sure people are not canceling patients physical therapy because they don't want to get them up. Make sure your family member is being moved if they can't move on their own. Make sure they are being fed or that their feeding machine is working. My family member went many hours without nourishment several times while there. I will say some positives about this place. The respiratory therapists who are there during the day are very attentive and caring. (The evening one can be found napping occasionally in the upstairs rec room if you need him.) The speech therapists, PT and OT staff, for the most part, are also very knowledgeable and caring. I think the PT and OTs need to follow up with a patient in person if they are being told the patient is refusing to go. I challenge the four owners of this place to stay there for an extended period of time as an immobile patient. I wouldn't want my name associated with this place unless major changes are made fast.

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South Shore Rehabilitation and Nursing Center
South Shore Rehabilitation and Nursing Center
South Shore Rehabilitation and Nursing Center

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Dr Walter E Mendoza , P C - chiropractors - Updated July 2026

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