I have been seeing Dr Robertson for over 8 years now. He is a wonderful and caring Doctor. He…read moretruly cares about his patients and takes his time to explain everything and answer any questions you may have. He just recently moved to start his own practice in New York Mills.

This doctor spends a lot of time with his patients, he gets to know them. He is caring and…read moreknowledgeable. I moved to California 10 years ago, and actually flew back to New York for an appointment with him. It is very hard to let a good doctor go. I miss Dr. Le.

dr Hearn at urgent care was amazing. she is very capable and great bedside manner. I felt very…read morecomfortable with her diagnosis. I would go there again if needed.

I had an extremely frustrating experience with this doctor's office, and unfortunately, it feels…read morelike patient care is far from their top priority. Trying to schedule even a basic appointment is a challenge in itself--you can expect to be on hold for 60 to 90 minutes, only to sometimes get disconnected or transferred without resolution. It's incredibly disrespectful of patients' time. The entire process feels driven by volume and billing rather than genuine care. Communication is poor, follow-ups are inconsistent, and there's little sense of urgency when it comes to patient needs. Instead of feeling supported, you're left feeling like just another number in a system focused on maximizing profit. A medical office should be a place where patients feel valued and cared for, but that is not the experience here. Between the excessive wait times just to speak to someone and the overall lack of efficiency and compassion, I would strongly encourage others to consider alternative providers.

Did not have enough staff or room. Now is moving and will get the staff needed. He is smart and…read morecaring.

best dermatologist in Utica NY - I was treated him several yeas ago and I never had another issue…read moreor episode for many years. Recently developed another issue regarding an itchy and scaled patch on my scalp so am calling tomorrow to make another appointment with him. Hope he is still taking old patients as it's been years since I have had to seek any treatment from a dermatologist.