Laurel, Brian and her team was so easy nice and professional to work with. I felt comfortable from…read morethe very start. They're honest and caring. A+++ Would recommend and definitely work with again. Thank you Laurel

I am writing a followup review based on my first review dated 11/26/2023 about the customer service…read moreI received from one of Laurel's staff members. Laurel reached out to me on 12/14 to apologize for the way my inquiry was handled and shared with me that she routinely checks how her staff are handling potential clients. She spent time on the phone with me, sharing the steps she is taking to consistently train her staff in providing better customer service, as well as how the technical chat system handling customers who reach out on the their website. The conversation went really well and I super appreciated that Laurel took the time to call me.

Aside from the ridiculous rules and incompetent HOA, the bigger issue is they have done no repairs…read morefor 25 years. You won't be able to sell because no lender will lend on this place. No insurance will insure this disaster. There's dry rot and termites just walk around and look up. There's water damage and mold. Trees fall down because they haven't been taken care of. They don't have the reserves to fix anything and it would take a hefty assessment that wouldn't be worth the property. Think Florida.

I purchased a condo in Woodside Sierra on February 27, 2024 I've had since move out of the condo…read moredue to homeowners association. Fees being raised on me and supplemental assessments being raised on me. I have put the condo up for sale in August 20 24 and have had two offers on the place and was in escrow and ready to sign and now just found out that my condo cannot be sold due to Woodside Sierra homeowners association in arrears on repairs of on the complete condo area. loans cannot be accepted froIm normal lending facilities. Only CASH BUYERS . I am now in debt and I put my whole family inheritance on the line and losing it because they won't allow me to accept the offer that was given, and we were three days from signing. today s date is November 28, 2024.

Bless was very helpful in guiding me through the entire management process. My mother and I…read morepurchased a condominium in Roseville as a rental property. We got it rented quickly due to their local advertising process. - Darren M Paquette- Keller Williams Realty Roseville.

Never called me back after I submitted an online request. Maybe too busy or just not interested?…read moreBut I would have liked to know...

I rented with RNB PM for a couple of years and after years of renting, their property management…read morewas truly a breath of fresh air. I really like how accommodating they were with letting pets on their properties, as I had a dog and a cat. They kept it very professional and maintained a solid line of communication throughout our stay. I would definitely recommend renting with RNB. I was looking to stay with them again when I had to move, but I wasn't able to find the right property. It was unfortunate, but understandable. Hopefully my new property management will be able to live up to their standards.

Sent inquiries for rentals in April through their website, its now May. Submitted an application…read morefor the rental I was interested in, no calls, no emails, no follow up, no tours, nothing. From all the previous reviews, seemed like they are great with landlords but not so much when you're trying to rent a house. At this rate I don't even know if their website is legit or I was scammed out of $50. And with the communication being this slow and unresponsive, I don't recommend renting through them.

We are SO grateful that we came across LuAnn's profile! From our very first phone call, she was…read morequick to respond and fully committed to making the timing work perfectly for us. From visits to the house, hosting two open houses, creating amazing marketing materials, and maintaining great communication with interested buyers -- every key component of selling a home was handled with care and professionalism. LuAnn knew we were expecting our first baby, moving into a new home, and trying to sell our current home all at the same time. She helped us navigate every step flawlessly and executed the sale of our house with the ease and confidence of a seasoned professional. We trusted her every step of the way and always knew she was negotiating and advocating behind the scenes to help make this all happen for us. We are incredibly grateful to LuAnn and her entire team -- especially Parveen and Ashlee -- for their outstanding coordination, communication, and genuine care in getting our house closed successfully - all in the span of ONE month!!

We Love LuAnn! My husband and I worked with LuAnn on a condo purchase, in a lovely neighborhood…read morethat she is familiar with and has family ties in. We had been hoping to find a condo in the area for some time and knew we needed to work with LuAnn to secure our purchase. LuAnn helped us get our offer accepted, and escrow closed in record time. This was our third transaction working with LuAnn, and over the years she has stayed on top of her game! She is still the most market savvy, sharp and knowledgeable agent in the area, with a bounty of crucial contacts and resources at the ready. I feel that LuAnn's experience and top notch reputation gave us a boost over the other offer the seller was reviewing. Once our offer was accepted, we received clear communication from LuAnn's team for what was to come during the process, a detailed step-by-step review of what we needed to do to have a smooth transaction and close escrow on time. Although we closed escrow over the holidays, and for most people it is a taxing time of the year, LuAnn was so cheerful and hilarious throughout it made it so much less stressful for us! Her positive attitude was infectious and so appreciated. We love working with LuAnn and would recommend her to anyone searching for a home in the Sacramento area.

Take my word, they only care about MONEY! I would re-think moving here. Management is not…read morereasonable to anyone who complains!

When DJA owned our property and Dick James was still running the company they made sure to fix…read morethings in a reasonable amount of time. My negative review isn't about him. It's about his children- they didn't care about the residential side of their business and that was why they sold it to Trion. When they took over it seemed like it took forever to get anything fixed. That includes the leak behind the bathroom wall- which I was told "wasn't there", the broken toilet seat that was leaking "dirty water" into the house, the refrigerator that is still the same low-level Kenmore garbage which leaked frequently- it wasn't broken and the washing machine with the dead bearings. We went through 5 apartment managers during the DJA years- one of whom didn't like my music and blamed it on the upstairs neighbors who sent a "random email" to them. I was informed that you could in fact use some kind of online complaint form at their client portal but during my research was never able to find it. They didn't pay their bills on the way out and the first month of Trion Properties running things we saw the garbage being piled high. Looked positively "trashy". All in all. If they ever get back into residential properties I'd steer clear of them.

Thanks to Ms. Dana D, escrow assistant at Placer Title Company (PTC) on Freeport Blvd, I now hold…read moretitle of a sweet mediterranean style Villa on the Sacramento Delta. PTC is an independently owned business that has been in operation in Northern California for years.

Waited two weeks for a response to a request to open title and escrow. The assigned escrow officer…read moredidn't read anything sent to her and was less than candid when confronted about her lack of communication and response. She then emailed the parties that Placer Title couldn't open escrow because "the volume right now is preventing me to spend the additional time for this order." Beyond reflecting an attitude more than a stone's throw short of professionalism, the escrow officer's response is entertaining for a couple of reasons. First, actually reading documents is apparently "additional time" and going above and beyond for the escrow officer- she clearly had not read anything in the two weeks that the agents and I had been sending her information. Second, the escrow officer sent her email after we had decided to open escrow at another company (specifically based upon her conduct and attitude), the new escrow had been opened and sale documents exchanged. I have used other offices of PTC and have nothing but good things to say about their level of service. I would not recommend PTC's Fair Oaks office under any circumstance based upon my experience.

Update on 4 Plex Elana Larson bought in Grass Valley CA. Elana illegally served all the tenants…read morewith 60-day notices back in February 2021. According to Elena the reason behind this was because she planned an extensive remodel of all the units. She said that she was moving in to my apartment and her son would be living in one of the units as well. It's been about 7 months since we were all kicked out. The apartment building now is a huge eyesore. It is empty and abandoned looking. How nice of Elena to purchase this property in Grass Valley kick out for families and then let the property deteriorate. I would never do business with a person who conducts themselves the way that Elena does. She appears to be a heartless person who operates as if the law does not apply to her. No I would not feel comfortable ever having any business dealings with a person like Elena Larson.

I would give zero stars but you know you can't. This crazy woman is unbelievable. I've watched for…read morethe last couple weeks this woman take possession of a four plex in my neighborhood. The building has Tennant's in all four apartments. I know them because we have been neighbors for many years. Yes years. All four Tennant's have lived there for quit some time. So elena buys the building right from the gate she is rude showed up unannounced and is bulling these people who pay there rent and consider this their home. She not only raised rent during the pandemic but tacked on utilities that were previously included. She screams and yells at these poor people I know the young couple just had a baby maybe two or three months ago. Screams at them to do this do that. She told them she plans on moving her rv onto the property which hello is illegal in the city of grass valley. I have never seen such a rotten exchange with a landlord as she started from day one. This woman is a money grabbing rude b####h. I really feel sorry for those Tennant's. I hope they can find a place away from this crazy woman and get away from her bulling. All this in the middle of the pandemic. Not to mention one senior and a brand new baby. Awful to watch but she makes sure the whole neighborhood is witness to her rude ass. Good luck neighbors. Steer clear of this woman in business or otherwise

I AM OFFICIALLY A HOME OWNER!! Woohoo!!…read more If you own a house, than you already know how stressful the process is. BUT Tong made the process so much easier, always answering my questions and researched my concerns. Thank you Tong for your knowledge, your patience and your advice. I am super appreciative of how Tong educated me on the housing market. He was never a pushy sales agent, he showed me houses and the one thing he said, "don't look for a deal, buy a house you love" and that's what I did with Tong's help! Not only does Tong know so much about the housing market, he is personable and honest. I couldn't be more happier with my "home, sweet home" Thank you Tong and Lyon Real Estate!

My uncle Rod Bouvia, an agent of Lyon, is the reason we went here. It was a huge mistake. Our first…read moreconsideration he wanted us to complete an offer on a home we liked, because of the school district for our kid. When we found out the home was incorrectly listed online and not part of the desired district he wanted us to continue on in the hope we get in from the wait list, 3 years from now. The next home was listed at 40k above our acceptable limit. When we submitted our offer at a lower amount the seller counter was only 5k less than asking. Rod's response was to consider moving fwd but never helped us to make a counter despite knowing our max limit. Our final choice was met with all kinds of issues. The highlights involved going AWOL on our communications for 2 weeks after our offer was accepted. Not to mention we did our own counter negotiation because he suggested we dont do a home inspection and accept as-is. When the inspection time came he failed to get the inspector access and rescheduled it for 4 days later without telling us, just a few days before our acceptance deadline. By the time we recieved our inspection results we had less than 24 hours to review and accept the home, Fyi, we were out of state on vacation. Due to the lack of communication we never received enough time to follow through with additional inspections, nor advised we could request extensions. Needless to say the concerns in the inspection turned out to be large issues, like plumbing. I believe we uncovered several thousand dollars worth of issues after the fact that should have been negotiated, should we had a proper agent. To sum up, Rod's concern was his own money, as all he ever did was want us to close. He couldnt even use his own office software properly causing DOZENS of revisions. He even backed out of the deal we made, before seeing any houses, to return some of his closing funds. He lied about not agreeing to it and he was shown several emails indicating he greed. His response was to lie about a made up phone call saying my wife decided to give back the funds just days before our closing. Rod also reached out to our lendor during the closing process and made a lengthy defamatory statement about my wife. Luckily it was shared with us. It's as if Rod was trying to sabotage our loan because we didnt use his guy, who was much higher in points. Rod's boss, Gary Bradley, response was a course of several weeks worth of meetings with Rod pleading to return the money he agreed to. His boss also acknowledged several grave errors and issues with performance. However, since the closing occurred and he received his share, Lyon claims they could no longer enforce anything, other than ask he return the agreed funds. Gary has given me the impression only suing Lyon will get me what we deserve back.

Very happy client!! They responded quickly, and were very accommodating of my last minute request…read more Don came right out and got me all squared away. Thank you!!

Just called this company and had a question about my situation to get my problems fixed and Don (…read moresorry if I got your name incorrect) answered my questions and guided me how to get through the process even he knew that he isn't making any money from me by answering my questions. Helpful and polite - professional. I I ever need notary service in Sacramento - I am using this company for sure