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Dr Michael O'Brien Family Practice

5.0 (1 review)

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10 years ago

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Johnstown Medical Centre

Johnstown Medical Centre

3.0(2 reviews)
3.3 km•Glenageary

Outstanding Medical Centre. I have always been with Johnstown Medical Centre and have never…read moreregretted it the Doctors are excellent, clear and concise and they will always do their best for you. 5 Star Worthy.

Receptionists were very rude and unhelpful when I rang on three separate occasions. When I rang to…read morecomplain about how I was treated the receptionist acted like a child refusing to answer me, put me on speaker and I could hear her footsteps, refused to give me her name, told me to "write it all down" and hung up on me mid sentence! Initially was refused when I was heavily pregnant just because my combined care was with a different medical Centre. I explained that the appointment wasn't for the baby but was for me as I was ill - too ill to make it to my usual doctor who was in Dublin City centre. I was again refused because I wasn't doing combined care with them and when I asked if I could switch to them -suddenly was told they were full. I rang back after my son was born and was told that once he had the 6 week check up I could then book in for an appointment. When I tried to book receptionist was so rude to me about me not being registered. I had to ask her to explain the process of how to register she exasperatedly told me to write an email as if I should have known this already. I was not told any of this info on how to register previously. I was made to feel like an outsider trying to get into some exclusive club rather than a mother trying to get a GP for her son.

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Dr Michael O'Brien Family Practice - familydr - Updated May 2026

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