In the middle of having a dental emergency, I was moving from NH to Illinois. I went to another…read morepractice (out of desperation, they were the only dentist that could see me that day), and paid a bunch of money that I don't have to Aspen Dental. Since I had had all of my x-rays taken there, and a treatment plan, I stuck with them again in Illinois. After having a cleaning and a cavity filled, and making appointments (in January!) for the rest of the work I needed done, which according to them, was 3 fillings. Fortunately, in searching for a dentist, I came across Dr. Samadazi and began the process to become his patient. (You have to fill out paperwork, but they will send it to you). He has a great in-house "subscription" plan, where you pay $300 for the year. 2 cleanings and x-rays are included, in addition to 20% off of other services. Isn't that great? The staff at his office go out of their way. I have a brain injury, and get really confused; having trouble keeping my appointments. They called me the morning of to remind me, and then when I got lost (the GPS crapped out), I called them, and their desk person stayed on the phone with me while I navigated back to their office. I was immediately taken back, and the hygienist did my x-rays. Imagine my surprise when Dr. Samadazi told me that I didn't have any cavities! Aspen Dental told me I had 3 cavities. (I had one filled there.) Dr. Samadazi did my dental exam, cleaning, and sent me on my way. There was no high-pressure sales pitch (Aspen Dental was like dealing with a sleazy used car salesman.) Since I saved money not having to have two more cavities filled, I was able to make an appointment for something that would be preventative and save me a lot of drama & money in the next 10 years. Did I mention that I have a dental phobia? Well, no longer. It's amazing how much fear can be alleviated by communication.

Excellent doctor, I visited Dr. Samadzai for two implants and some fillings, very knowledgeable,…read morepainless procedures, super clean environment, very reasonable and very friendly staff. Highly recommended.

Dr Oh and staff are amazing! I typically despise having any kind of dental work performed, but…read morethey were phenomenal keeping me at ease and exceptional taking care of me!! Best dental office at which I've ever been!!!

We made an appointment a month ago. They canceled my husbands appointment the day before because he…read moredid not confirm by answering their phone call the day prior to the appointment. He was at work! They gave his appointment to someone else Even though we waited a month to get in. Get it together office manager! They also told him that my bill is his responsibility before he can have work done. I owe 60$. I called to make a payment and they said I had a zero balance. They tied my balance to his name. I like Dr. O but he is going to loose business due to his poor office management from his employees.

Great service. The manager, Samantha, is welcoming, professional, and friendly. I highly…read morerecommend them.

first the phone system is horrible you don't have an option for emergencies the automated system…read moresucks and then when you get someone and are crying in pain the operator is rude and they hung up on me 3 times while in pain now if i want help from them i have to drive 30 miles without an appointment plus my husband paid cash for his dentures and he can never reach anyone to fix his teeth they take your money and give very minimal service you can never reach them through the phone system looking for a new dentist now their fired

Dr. Thackrey is wonderful and I have always been very pleased with the quality of care that I have…read morereceived from both him and his hygienist. It is, however, a challenge to get through to his office and to receive a call back to schedule an appointment. I have had to call repeatedly without a returned call.