Dr. Charles is a very caring provider who really cares about his patients well being. He helped me…read morework through my depression not only with the help of medications but also helped me work on the issues in my life that were contributing to my depression.

From the owner: Alexander Brooks, DO, Psychiatrist Christopher Charles, MD,…read morePsychiatrist Kimberlee Charles, MD, Psychiatrist We specialize in the diagnosis and treatment of psychiatric/mental illness.

It save my life that's all I can say. Enjoying the journey…read morenow. Great staff Great doctors Great facility. P.s. I need to type more because i needed 85 characters for the review.

I've been going to radiance ketamine for five years on the 29th. I had a ketamine treatment headed…read morefor Oregon Seattle and then on a cruise ship so when I got on the cruise ship, I had to put my phone on airplane mode so I couldn't take any calls I've had two major traumatic brain injuries, and one major concussion a year ago. These have been some of the nice people that I've ever met in my life so I called on the ninth which was Wednesday. I asked I said I haven't gotten a notice for my ketamine and she said you're good for the weekend. I said OK thank you so the phone call I never saw from when she called when I was on the ship on the fifth I came home I took Uber $37 one way I waited a half hour had taken another Uber home one way I called at 1 o'clock and I asked her what happened? She got a little snippy with me and said I called you and I tried to explain her that I didn't get the call and I have to tell you I was one of the first patients with pride ketamine two of the best doctors nurses PAs I've ever met, but my heart hurts because I got emotional three brain injuries. You would think that the staff would understand after all the years of dealing with patients so I talked to one of the lady's on the phone and I asked if I talked to Greg I was emotional so Greg got on the phone. Wouldn't even listen to me and I said I'm out and within 10 minutes they canceled all my appointments. They sent me a voicemail saying they canceled all my appointments that's what you call. Abandoning a patient. I look forward to these ketamine treatments every two weeks I don't knowI dont know what happened to Greg. If you look on another review, he has the same kind of pattern of being rude on the phone. But he did put an apology on them review and said he was sorry. So this is so heavy on my heart then I'll have to call the board and make a complaint abandoning a patient. You might not be able to get a lawyer to do something, but the board does not play around when it comes to abandoning patients you can't abandon a patient on the same day. PS I just want everybody to know. I'm just disappointed. I'm not mad at them because they're really good people. I think Greg might've been a little emotional and didn't know the whole story. These two men have built something from the ground up. I watched it while they were building it. They were going to Hawthorne barely get any sleep stand up late trying to help people sometimes I think they just grew so fast.

The reception area was clean and inviting. Their privacy policy is excellent. The staff was…read morepleasant and professional. I highly recommend this medical office. They really care for their clients.

Been going here for years for medical management - Christina was absolutely wonderful but since she…read moreleft, EVERYTHING has gone down hill. Called and left a voicemail to reschedule over the weekend, never got a return call, and was charged for the missed appointment. This appointment was one that was forcibly rescheduled because Bryan suddenly wasn't going to be in for my already scheduled appointment. Will not refill prescriptions in a timely manner and will leave you to withdraw from your meds for 5 DAYS!!!! Brian does not give a flying sh** about his patients, PLEASE AVOID THIS PLACE AT ALL COSTS!

I was recommended to Dr. Stoll by my primary physician. All the appointments I have with her have…read morebeen Zoom since this our life/world these days! I will be thrilled to say bye bye to 2020! All of us will. For me the ending of this year will be a happy thing indeed! The best part of this year has been the wonderful amount of time I got to spend with my beloved daughter... She arrived on our doorstep the beginning of March when Apple closed their infinite loop office in Cupertino. Her boyfriend is in Sacramento so this worked out very well for her too. At first I hesitated to write a review about such a personal matter but felt it was important to share what a wonderful doctor Dr. Kathleen Stoll There should be no embarrassment to going to see a shrink! I remember years ago a male friend said and I quote, "why wouldn't you go get your head fixed like any another part of your body that might be broken" ! I loved this and it made sense...Touché This year had been filled with some sadness personally and physically. Having Dr. Stoll help me navigate these issues had been a godsend! I'm in a much better place now than I was last year. My first 2 years in Reno have been challenging ones...getting used to a new town, new neighbors and friends...I also joined a wonderful volunteer group this year that has changed me for the better. Meeting new Yelpers had also been great. Michael our C.O. Is wonderful! I look forward to the time when I can actually meet Dr. Stoll in person but until then Zoom it is! I highly recommend her!

I submitted a new patient packet, waited 2weeks, didn't hear from anyone. I called twice.. the 2nd…read moretime I got a unmannerly condescending little receptionist Alissa, that said "yea, he doesn't see patients that "quoted a line from my intake packet" I said a phone call to let me know that would have been nice. Then she proceeded to tell me "all my providers are booked out 6-8 weeks" Reno Psychiatric Associates thank you for wasting two- weeks of my time.

Dr. Stoll is a wonderful shrink. During Covid I had to wait 6 weeks to get in hwr rotation of…read morepatients. All I can say it was well worth the wait, she has helped me "unpack" multiple inherited traumas. I had my family members die early and unexpectedly... The good news is all of this has made me a very strong woman and I like to consider myself a kind person overall. My first couple of appointments with her were Zoom which I'm not a huge fan of, it just feels awkward to me, especially when it's pages of little heads in there Yukko... She has a wonderful receptionist called Rachael. She's very efficient and kind.

I have been a patient of Dr. Stolls for well over 8 years. She does not take my insurance and has…read morereceived thousands of dollars from me over there years. Recently I got arrested in a very conservative state for having cannabis on my person and the assumption of Psilocybin plant medicine: which could not be proven by the court. My attorney asked me to have my psychiatrist write a letter stating the amount of distress I endured during this time and recommend to not have any additional jail time due to my mental state. I have suffered severe ptsd, anxiety, nightmares, and insomnia since this incident. Dr Stoll refused to write the letter and additionally refused to renew my ADHD medication that I have taken daily for years and helps me function on a regular basis. She has now put me in the position to warn future patients that she may judge your personal journey and traumas rather than help you maintain your medications. I do not recommend this MD, she does not have your best interest in mind.

great service not seen much nowadays iteem delivered to…read moremy door asap beyound my expactaions

Good Stuffs, Warm Welcome. Great Dr…read more Recommend! Dr. is willing to help you and answer all your questions. Stuff is explaining things clearly and good service.

I'm beyond upset with Dr. Assad. I was his patient for 8 plus years. And he just dropped us, no…read morereferral no nothing. I was told he was coming back, only to read he retired. He had a lot of patients, and I'm sure like me had no where to go. The number they gave me, wasn't an actual referral. They dealt with something else. I read all the complaints about him, now I'm wondering did he lose his licence? Shouldn't be still made sure his current patients got continued care! Bullshit, I'm so upset. How can a doctor do this??? If he does come back, beware. This is so messed up. I know you read these Dr. Assad, how could you do this to patients that have been loyal?

My psychiatrist, Dr. Assad broke my trust by having his staff lie about him. I'd was a patient of…read morehis for eight years. Up until late September, his care was fine. After what he and his staff pulled on October 20th, there was zero care quality. In fact, he did harm. It was the office that lied to myself and all of his patients so the office experience was poor. He went out for surgery, and we scheduled an appointment for six weeks out. I called Monday before my Wednesday appointment and was told that a provider was covering for him but that she was only in the clinic on Mondays. I left work in Carson City and hurried up to Reno. I was out of my medications that day. She was a nurse practitioner and seemed to know what she was talking about. Four weeks later on Monday, October 27th, I was to see either her or Dr. Assad. On Monday, the 20th, I got a call from his office. They were canceling my appointment because the provider had quit. When I asked when Dr. Assad would be back in the office, they told me he retired. They referred that was taking his patients. I asked Jasmine if they were accepting new patients. She assured me they were and gave me their phone number. When I called, I got voicemail. They returned my call and told me that there wasn't a doctor in the clinic that Monday; that they hadn't been told about any client referrals from Assad's office; and they didn't even know who he was. They said that their website crashed due to all the traffic from Assad's patients; told me to fill out a form and email it back to them which I did. Turns out they're an alcohol and addiction recovery clinic and only do video calls. You can't refill my medications my medications on a video call. It must be done in person. I hope he never practices again. He's done irreparable harm to his patients. Most had to go to ERs to get refills that day. That's expensive and, generally, they don't give full refills. I found an urgent care that would do so but when I told them the medication, they would only dispense three of my 28 pills normally given. M I've never had a doctor betray my trust like this. If he had a conscience, this would bother him. I don't know if there's anything that can be done other than posting this. I'm pursuing all avenues.

My first adventure trying Ketamine and I did not do enough research on my part…read more Initial consult over phone w/Katherine was pleasant as I really liked her on phone and in person as she's genuinely sweet and listens. First consult w/Dr Watson for 30 min was informative on background of drug but didn't really get into 'why' I'm trying it. I did 3 session and each one was worse than the last as Tara the nurse, ie Dr Watson wife, used the needle for IVs as a weapon! 1st session: after treatment she helped me out of chair as said I could be dizzy and was nice and provided water 2nd session: I ended my 'journey' and heard nurse talking loudly even thru headphones and sat alone for 15 min; i pressed 'help' button and asked if possibly she'd forgotten about me and was met w/a snarky comment 'I was with another patient' to which I did hear her talking w/her and after that comment she just let me sit there alone for 10 min alone w/o saying anything so I went to bathroom and front desk asking for water. I asked to speak w/Dr ( for questions re something else) and Tara came out being really sweet, rubbing my back as she must of thought I was gonna complain. 3rd: Nurse Wratchet used same arm for IV as 2-days ago and I asked 'shouldn't you use other arm' she was curt and said 'no'. She couldn't find a vein she claims and jabbed needle into OUTSIDE of elbow and hurt like a mutha!!!Ended up using other arm and my arm was sore for a week as think she hit a ligament or something! End of session she again just opened door, turned on light w/o saying a word, no water offered and left me to sit and never after all the sessions did anyone ever come to ask how I was doing, take vitals or anything. I just walked out into parking lot. As far as they knew I could've been driving home! Overall, since then I've interviewed other clinics in town and they do provide vitals thruout session and chat w/you afterwards and ask you questions and have counselors in staff. I guess this clinic is basically a small, very small 3 staff operation family run business. I might add Nurse Wratchet used a cheap wrist BP cuff which always read high and when I told her my BP is always much lower she scoffed! No vitals during or after treatment. I do not recommend this clinic even tho Katherine is great as is the setup, but the nurse who you must deal with is not fit to be an undertaker in my opinion!

I have had and continue to have a wonderful experience with Dr. Watson and the Well Centric Staff…read more They have supported my healing journey with so much love and care. What they are doing here saves lives, and I would recommend Well Centric to anyone and everyone who feels called to this form of treatment and healing. They are highly educated in what they do, I trust them deeply! They help me feel so safe and cared for. If you're considering going in for infusions, health coaching, etc, do it!! It'll be worth it. Thank you Dr. Watson & Well Centric staff!! You guys rock!! I will add- having an integration coach / therapist can be extremely helpful with this form of treatment! Definitely do your part in setting yourself up for success and give yourself the chance to go deep in your healing process. Let them do their part, and do your due diligence and have support ready to go for your integration process. Don't expect anyone to heal you, have the mindset that YOU are in control of your healing. No one else!! This is just very helpful extra support.

I work with a lot of students at the university that every now and then find themselves in a crisis…read moreand this place has been a life-saver for the students who have chronic issues or need more intensive or holistic treatment than the school can provide them. The vibe is very homey and inviting and the therapists are amazing! Dominique has been a godsend for some of my students and myself! Parking is phenomenal and easy and there's a bus line nearby. Accepts most major insurance plans. Would definitely recommend especially if you're hesitant about seeking help!

I am very disappointed in the way this company handles working with minor clients. The owner was…read morevery rude and I would never recommend this company to anyone. Be mindful if you are a parent wanting support for your kid. I would think twice about coming to this place.

Shoni Kirstin Tori have been very helpful in anything that I need if I had a question they are very…read morehelpful in answering my questions and it's always a joy to see and talk to them

Awesome provider (Andrea Johnson). Great office staff. Overall 5- experience at every visit!read more