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    Dr Juan Looez-Solorza

    5.0 (1 review)

    Dr Juan Looez-Solorza Family Practice Photos

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    3 years ago

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    Livingston Community Health - Logo

    Livingston Community Health

    1.8(24 reviews)
    0.7 mi

    This was one of the most unprofessional and disrespectful experiences I've ever had at a healthcare…read moreclinic. I showed up ON TIME for my appointment, only to stand there waiting while the staff casually talked and laughed instead of doing their jobs. Patients were clearly not a priority. When someone finally decided to acknowledge me, I was falsely told I was 15 minutes late which was completely inaccurate. I corrected them, and instead of checking their system or taking any responsibility, they doubled down and sarcastically asked if it had been 10 minutes, then outright refused to see me. It's unbelievable how disorganized and dismissive this place is. There was zero accountability, zero urgency, and absolutely no respect for my time. I did everything right and was still treated like I didn't matter. This level of incompetence and attitude is unacceptable for any business, let alone a healthcare provider. Honestly, this clinic's practices are so concerning that they should be audited by the state. Patients deserve better than this level of care and treatment. I would strongly advise anyone to avoid this clinic unless you want to be treated with the same level of disregard.

    Do not go to Livingston Community Health, they are the worst. They waist your time and are not…read moreclear from the beginning when you talk with them. Especially doctor Susie Wenstrup, MD, this lady needs to retire today. She makes bad calls and recommends things that do not even make sense. I don't even know how she got her degree. F------ grade for the location. I would give them a ZERO star if I could.

    Photos
    Livingston Community Health - Leslie McGowan, CEO at Ribbon Cutting Event

    Leslie McGowan, CEO at Ribbon Cutting Event

    Livingston Community Health - Touring the Wolves Wellness Center

    Touring the Wolves Wellness Center

    Livingston Community Health - Behavioiral Health Counseling Room at Las Palmas Health Center in Patterson

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    Behavioiral Health Counseling Room at Las Palmas Health Center in Patterson

    Romeo Medical Clinic

    Romeo Medical Clinic

    2.6(18 reviews)
    10.2 mi

    Garbage service. Couldn't get past asking if they are accepting new patients. Receptionist answered…read morethe phone with a nasty attitude herself, partially because she was upset that I didn't have the info she wanted handy and had to place me on hold while I looked for the info. When she got back on the line she knew nothing about WC injuries as she couldn't understand what a "CT" injury is. I proceeded to inquire on their available providers. She placed me on hold and transferred me to their coordinator. Coordinator picked up the line, advised the reason for my call and she had the nerve to say they're not accepting injuries older than 6 months. Advised her mine is less than 6 months old and she said they're not accepting new patients at all. Asked her why I wasn't just told that from the beginning (because I knew they were trying to BS me at this point) and the coordinator said they're a small practice and won't accept my "horrible attitude". Crazy because for being a small practice you'd think they'd actually have customer service. Some food for thought for this white trash hole- maybe you should treat others the with the same attitude you want to be treated, and maybe try getting a receptionist who knows about what your office has to offer so that someone doesn't have to dumb it down for her??? Wished I read the previous reviews before I even wasted my time calling this stupidity of a clinic. Call literally only lasted 6 minutes LOL

    I work for a workers compensation attorneys office and we are always looking for companionate and…read morewell informed providers to refer our client to. Let's just say, Romeo Clinic is not that. As someone who works in a professional setting, I know how important it is for customer service to start with the person who picks up the phone. The receptionist and staff are not only uninformed. but have zero compassionate for potential patients. I wasn't even calling for myself and I couldn't imagine having my client call to ask for help. I would not want anyone to experience what I experienced on the other side of the phone. The people calling are patients with real medical needs that are already having a difficult time navigating the unfortunate hassle it takes to speak with Insurance companies and various doctors and all while dealing with painful injuries or conditions. I understand that sometimes it's easy to forget that we deal with people's real life situations but when you work in a professional setting you must always put your patients/customers/clients first. Romeo does not provide that type of care or support for existing or potential patients.

    Photos
    Romeo Medical Clinic - Building

    Building

    Romeo Medical Clinic - Front of office

    Front of office

    Romeo Medical Clinic - Front of the office

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    Front of the office

    Dr Juan Looez-Solorza - familydr - Updated May 2026

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