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    Dr John Paul Simoncelli DDS

    5.0 (1 review)
    Open 8:30 am - 1:00 pm

    Services - Dr John Paul Simoncelli DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    8 years ago

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    Litchfield Center Dental

    Litchfield Center Dental

    1.0
    (1 review)
    0.1 mi

    On March 21,2025 I had an appointment at Litchfield Center Dental for a routine cleaning. The…read morehygienist was getting ready to start with the cleaning, but before we start she informed me that they need to take x-rays ( bite-wing) that is routine. I declined. This was the second time I declined ( 6 months prior). The first time I was offered a waiver to sign, but this second time I was not offered the waiver, I was told that it was " against the Law" if they did not take the x-rays, and that they were responsible for me and if something was unforeseen, they would be liable. I told the hygienist It was Not against the law, abd that I am responsible for myself and that I have a right to choose and I did not want to expose myself to unnecessary radiation. She argued with me, as I continued to refuse the x-rays. She then said , " well then we will have to " kick you out of our practice " . I sat there for about 10 seconds in complete shock, and removed the bib, put it on the tray and said " I will leave now". As i walked out, I had to pass by the receptionist, I stopped and asked her if she heard any of what was being said, she just smiled as I commented how ridiculous this was. I was very upset. When i returned home, I call the dentist office back, I wanted to speak with Dr. Kim. The receptionist then started gaslighting me with the same rhetoric the hygienist was giving me. The receptionist said it was on their health forms that they have you update yearly. I guess I have never seen that, and she continued to gaslight me and protect their policies. I told her how upset I was, ( she knew) , and that this is a complete over reach, and bullying, and I was going to write a review exposing my experience. She was angry and said , " are you threatening us" ? She hung up on me! She aslo stated that Dr. Kim had the hygienist tell me about their x-ray policy. Obviously because she didnt want to deal with the controversy. What a coward. I did some research that same day about the legalities of x-ray refusals, and it is not against the law, and any dentist that staes this is a red flag! All you need is a signed waiver! So if anyone is considering Litchfield Center Dental may want to reconsider ! This whole experience was outrageous!

    From the owner: Looking for a dentist for your entire family? Visit our practice in Litchfield, CT. We provide…read moresuperior dental care for all age groups and are dedicated to serve your family. Our goal is to help you feel and look great when you smile! ​ Please let us help you to find the best solution for the pain and cosmetic issue on your tooth. We are here when you need us most, so call now to ​​schedule your visit.

    Dr John Paul Simoncelli DDS - generaldentistry - Updated July 2026

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