I recently had an extremely disappointing experience with this office. I went in for a callus and…read morecorn removal, the procedure itself was quick and fairly easy. The doctor put a bandaid on it and said there was blood bc of a sweat gland. I was in a bit of pain still after leaving, but thought nothing of it bc of the cut. The next day I still had pain which led me to believe the callus had not been fully removed. After contacting the office, I was told to wait until the bleeding healed to verify where the pain was coming from. I patiently waited and then scheduled a follow-up appointment to address the continued pain, after three days. The earliest appointment that worked for me that they had available was approximately 7 days later (there was a weekend in those days). When I arrived, however, I was told I would have to pay either my copay or another $50 callus removal fee before the doctor would even look at me to correct the issue. This is when I learned that corns apparently can't be removed, only calluses can be shaved off (apparently I needed to read the fine print before signing and would have known that). This was incredibly frustrating as the first time I had a callus/corn taken care of (from a foot doctor in Florida) I had no issue, no pain and confidence that I wouldnt have to worry about the problem for another good longtime (5 years to be exact). Again I am flabbergasted by the staffs dismissive behavior and the nurses down right rude and disgruntled attitude. They made it clear that I would not be seen unless I paid the additional fees, along with an overdue fee that until that day I had never seen or been aware of. An overdue fee that was 3 years old! A overdue fee that had never been communicated to me before that day (not even at my appointment 7 days earlier)--no overdue notices, no phone calls, nothing! This lack of transparency and poor communication is unacceptable. Clearly I am not a subject matter expert on feet, and am an average joe when it comes to "reading the fine print," but I truly do not believe I deserved to be treated the way I was! I would not recommend this office to anyone.

Charge far too much and do nothing. Crap service won't answer phones for questions. Billing is…read moreridiculous and they offer no way to pay on line.

From screening prior to the appointment to the care of the staff and physician during my stay there…read more, I felt safe from Covid 19 exposure. I was confused about my appointment time and was late. I experienced the most pleasant and appropriate chiding I could expect which left me totally pleased for their maintained standards to provide timely care for others, yet afforded me forgiveness and grace for my mistake. My painful problem was rapidly diagnosed with the aid of onsite X-ray equipment. The therapy provided me rapid pain relief. I have had.no problem acquiring timely appointments for initial and follow up care. The staff were very friendly and behaved with notable professionalism . I'll go back readily if other problems occur.

I have always visited the location on Capitol Street in Durham. Dr. Sotelo is the best ever! He…read morethoroughly explains all that he is going to do before he does it as well as explains the treatment plan. If surgery is warranted he assures you that he will take his time, as he takes pride in what he does and wants the patient to be comfortable and happy. His bedside manner is one that is off the charts, as he is very attentive and answers each and every question that you may have. He does not rush your appointment time and he is always available if you have questions. He even gives patients his cell phone number! How many doctors do that? I highly recommend him to anyone who is having any type of foot problems.

Went because website said they do lazier treatments on toenails. He doesn't but sold me a topical…read moreand started pushing surgery for other things that don't bother me, plus orthotics. Second spot - they couldn't find my records so had to fill out new patient forms again. Went back for another bottle of the topical. Was told they just rent space and are only there Fridays and Mondays. Called on a Friday before going. Was told they would be there until 12:00. Got there at 11:45 and they were already gone. Called to cancel my next appointment and was told I didn't have an appointment. Obviously don't care about their patients, at least in the Sanford office. Was not impressed with the Doctor at all. The office is on Chatham St, not Carthage St.

Dr. Dunlap is the best. I suffered from plantar faciatis for months. Never could get any relief…read moreuntil I saw Dr Dunlap.

I do not have words to describe my gratitude to Dr Milner. I had a surgery of my great toe by…read moreanother podiatrist. The hardware that doctor put got broken after 2 months and I had too much continuous pain. I went to Dr Milner and he immediately understood the urgency of getting the broken hardware removed and correcting the Hallux Valgus. He scheduled an early date for surgery. After surgery, since I have a drop foot condition, Dr Milner regularly inspected my foot for a period of 10 weeks till he was satisfied that the wound has healed properly. A Big Thanks to Dr Milner and his wonderful staff.

Dr. Milner has the best "bedside manor" of any physician I have ever seen. He speaks to you like…read moreyou are a client or customer, not a number. He also explains things on a level that is very understanding. I would rate the office staff as just average, but due to Andy's efforts to satisfy me, I am leaving 5 stars. His knowledge of his specialty is second to none.

Patronized the Salon and was serviced by Mariah and she was super unfriendly. She didn't introduce…read moreherself and remained distant most of the 20 minutes of a 30 minute appointment. I will not return. This was my 2nd disappointing experience with this business. Overall just not professional. The salon has multiple signs to give a gratuity in cash and Mariah has an extended conversation with a patron about tips just before my appointment.

Had a welcoming start. After all the paperwork and wait, I was called in to doctor's office. Dr…read more Boem came in, looked at my toes, sat back in a chair and said I had a fungus. He would leave medicine for me at check out and gave me instructions on usage. (I think this took about 4 minutes.) When I went to check out, I had to ask about the medication...then I was told it was $70. Wow. After a couple of months, it looked like I would lose my toenails. I called to check on what I was to expect. The person who answered the phone asked if I was following the instructions that she named, and they were different than what the doctor told me to do. What???? I will cancel the appointment I have for recheck. If things don't work out, I'll call someone else.

Very professional and great bedside manner. Excellent care!…read moreNo problem at all. Super

This is really a good place to go if you need a local podiatrist. I've been twice in the last two…read moreyears and was able to get the right diagnosis and support that I needed. Appointments are easy to get and the wait times in the office are reasonable. All of the staff are customer/patient oriented. This includes the front desk, the assistants, and doctors. The waiting room is open with ample seating. The examination rooms are appropriately sized, neat, and clean. They also have facilities for x-rays and orthotic measurements. Overall, I've been pleased with their care and service.

Dr. LaRose is a dynamic physician. She is a holistic practitioner, for…read moreshe treats more her patients' feet. Often when the body is fending off a medically stressful situation, the feet and the lower leg nerves are the first line of notification to the patient. Kathleen is a keen detective who can ascertain problems, and she is outstanding diagnostician. For more than twenty-five years Katheen LaRose has been my doctor. She Is so easy to talk to. She truly cares about patients, and she tries to avoid a painful situation for them. Each day, each visit she wants to be at her best. Dr. LaRose also makes a point of attending multiple continuing education opportunities during the year in order to stay up-to- date on the latest research and techniques in her field. I appreciate all that she does for both me and my wife. Dr. LaRose is that rare medical professional who has the skills, experience, knowledge, and enthusiasm to be a world-class holistic physician and podiatrist. I am very grateful that she is my doctor. Ron Campbell roncampbellpersonal@gmail.com

While I don't have much money to spare. I do make absolute certain to budget for my visits. This…read moreplace has a wonderful atmosphere and s great caring/informative staff. I strongly recommend Holistic Med Spa to anyone who needs to treat themselves to a bit of TLC.