My water heater stopped working. It would ignite, but there was no gas flame to actually heat the…read morewater. I called several companies, but none of them seemed interested in properly diagnosing the problem. They simply wanted to replace the entire water heater at a ridiculously high price or quoted me outrageous prices just to replace a part like over 2000. Then I contacted Sam to diagnose the issue. He was extremely knowledgeable and professional. He took the time to thoroughly inspect the water heater and carefully check all the possible causes instead of jumping straight to replacement. He eventually identified the problem and installed a new ignition combination control box for me at a very reasonable price. The water heater is now working properly again. I really appreciate Sam taking the time to actually diagnose and fix the problem instead of simply telling me to replace the entire water heater. It's refreshing to find someone who is knowledgeable, professional, honest, and reasonably priced. I would definitely recommend Sam to anyone who needs water heater repair.

My water heater stopped working last night. I called Sam the next morning and he arrived within a…read morecouple of hours. I was expecting to replace the water heater but Sam just re-lit the pilot and all was working as it should. There are not many people that are as honest and professional as Sam. In fact, another company came to diagnose my water heater just before Sam came and said they couldn't do anything and that I had to get a new unit. Thanks again, Sam!

Absolute best experience replacing my tankless water heater. They were fast, on time, great…read morecommunication and explained everything. Highly recommend this company. Kevin & Zak did the install. And Mitchell did the finance contact which was super easy and 0% for the 1 year loan.

I had a great experience with The Water Heater Company, especially my technician, Mike. He gave me…read morea fair assessment and went out of his way to help me find the warranty on my tankless water heater. He was honest about the products and my options, which gave me the confidence to go with his recommendation. I really appreciate the excellent service. Thank you, Mike!

I had an issue with an old water heater after a fumigation, and when the gas company came to turn…read morethings back on, they said the vent in the water heater wasn't working. I found ZH plumbing and Zorro was able to come out quickly and diagnose the issue and replace the water heater. Zorro offered some information about tankless versus tank water heaters, but wasn't pushy about one or the other. I ultimately went with a tanked water heater but when that eventually stops working, I would definitely consider replacing it with a tankless one using ZH Plumbing!

Zorro and his team did an excellent job installing a water filter, water monitor system, resolving…read moreclogged drain, fixing a leaky shower head, and installing dishwasher anti flow system, and also installing a new ToTo toilet in just two days! They work fast and clean. I recommend this company to my friends and neighbors.

I called Rishon Plumbing to replace my garbage disposal. George answered on the 2nd ring. He…read moreprovided an estimate and when he looked in his phone, realized I was a repeat customer. George reminded me that I also need to flush my water heater soon and he was available the next day around 8:30am. I was also told to send a couple pictures. They showed up today at 8:25am, on time and fully prepared. My garbage disposal was replaced, water heater flushed and my kitchen faucet tightened. In and done before 9:15am. The space was left impeccably clean and now I can go on with my day. Thank you, Rishon Plumbing!

We unexpectedly needed to replace our water heater due to some calcification issues. George was…read moreextremely helpful, identifying the issue over video call and looking up the serial number of our existing unit to confirm its age. He squeezed us in as soon as he could during a busy week for his schedule, and he did an expert job with the installation. George has also helped us with a number of plumbing issues in the past and he will continue to be our first call in the future.

Hot water heater went out the night before so I called Payless after reading Yelp Reviews early the…read morenext morning. They answered the phone immediately, and had a service guy out later that day. They sent me his picture along with the confirmation so I'd know he was the right person. There was a delay in him getting there because another job took longer than he anticipated but they kept me updated and asked if it was still okay for him to come at the next two hour service window. I appreciated that because it was respectful of my time. Of course it was fine. Darren arrived, assessed the situation, and gave me three options. I opted to replace the tank and bring it up to code but held off on the tankless option. He came prepared with a high quality heater in the truck with everything he needed so he did the work right then and about two hours later he was done and we had hot water again. The billed amount was the same as the quote he gave me earlier. Not cheap but on par with expected costs and they use high quality components. I wouldn't hesitate to recommend Payless Water Heaters.

Used Payless water heaters to clean our tankless water heater. Easy to make an appt. Evan B was…read moreprompt, respectful, and did a great job. He noticed another issue that he went over in detail with me and replaced it quickly and at a fair price. Will use this company again

they arrived super quickly and fixed my broken shower handle in record time! Price was right too.read more

I highly recommend this service because they responded very quickly to my needs. I have used them…read moretwice, for two different plumbing needs. Once there was an issue with my water pump. The second time they came out to help fix a leak from under the kitchen sink, that flowed outside the house. The work was good and efficient. I am quite pleased that they are courteous and it's easy to set up a time for them to come out. Thanks again!

Thank you Mr. Mandel and crew, for the fast, efficient, and professional service of my washing…read moremachine.

It was a pleasure working with Mandel and his team. Mandel was incredibly patient, helpful,…read moreprofessional, and responsive throughout the entire process. I also want to recognize the technician who came out to assist with my garbage disposal. Unfortunately, I can't recall his name, but he was equally patient, kind, knowledgeable, and informative. He took the time to thoroughly assess the leaking issue, clearly explained what was happening, and was able to fix it on the spot. I truly appreciate the level of service and professionalism I received. It's refreshing to work with a team that is responsive and genuinely committed to making sure the job is done right. I will definitely be using Mandel and his team for my future plumbing needs. Highly recommended, and thank you again!

A++! Couldn't have asked for better. Very responsive! Same day service. Ryan and Joseph…read morearrived exactly at the scheduled time. Professional and considerate. Fixed our Noritz tankless water heater code 11 error quickly. Answered all of our questions and then some. We highly recommend Water Heater Pros! They have been added to our speed dial and will be our first call for any plumbing needs. Thanks Ryan and Joseph!

Charged $240, did not fix the issue with our Noritz tankless heater. When we followed up twice they…read moredid not return our calls and left the issue unresolved. Would not recommend.

Had two tankless units installed and am very happy with the units. These guys did a great job and…read morewere competitively priced. It's definitely an investment and the units took some tinkering, but i think i got everything dialed in now and am satisfied with the Navilink and the units. Highly recommended company.

Stan is the man -- courteous, efficient, straightforward, honest, professional and mirrored our…read moresense of urgency in getting our water heater replaced. At short notice he was able to get the job done. Overall, this company gave me a good impression at every touchpoint of the customer experience. They are my go-to moving forward for relevant work.

Honestly, I wish they were my 1st and only call. I can only…read morespeak upon my personal phone conversation initiating the service call. #Excellent #Communicative #Efficient #Professional The Service Technician: This gentleman was stellar, thorough, articulate, brilliant, professional, efficient, business, and as accommodating to my service needs executing premium skill, and again extremely competent. Economically, it's the Best Service I've paid for. It isn't cheap, but what are we paying for? Not just a Water Heater, but the quality standards of a product, life expectancy of a product, retrofitting in some cases. I'm making this the last Water Heater I'll ever install for the remainder of my life. So no, I didn't go cheap. It's an investment. All I gotta say is doing it myself watching a YouTube DIY wouldn't have come close. Was it worth it? 100% Would I use them again? 100% Would I recommend them to anyone? Yes, 100% Same Day Service!!!! I highly recommend. Good Luck!!!

100% recommend this business! My water heater wasn't working, I couldn't get the pilot light to…read morecome on. Within an hour of requesting service I was on the phone with Paul and he walked me through getting it back on. Can't recommend Paul enough! He was so great and patient with me and my lack of water heater knowledge. We got it up and running in less than 10 minutes. Thank you Water Heaters Only!