Amazing service, reconditioned shoes look like new--the leather and sole! Better than Allen Edmonds.read more

Sent in 3 pair of shoes, were ready in exactly a week (I didn't even ask for it to be expedited)…read moreand perfectly fixed. They take Zelle/ Cash no card when I went in. Very affordable and reasonable price. I had a birkenstock resoled as I have pronated feet and often go through the cork very fast. I had the velcro of a sandal redone and lastly a shoe back that kept bothering me, they softened it by adding a soft back. I'm a fan!

Amazing job! Cleaned and polished my loafers and have them looking like new for a reasonable price!!read more

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

Probably the best shoemaker and skilled craftsman I have ever encountered (unbelievable skill with…read morea quality bag such as Loewe, or an expensive Nantucket basket), only to disappear, leaving a phone number on the door that doesn't even get answered. Where are you, Mr. Max?!! Anybody out there know . . . . . ?

I love this shoe repair. Old school. The owner is a very nice guy, friendly, and does beautiful…read morework.

I needed a place to deep cleanse my extremely worn sneakers and quickly, and they blew my…read moreexceptions out of the water! Everyone in the shop was extremely chill and really made sure my shoes were taken cared of and they were able to accommodate my ASAP timeline! The prices are extremely reasonable, and the direct to door delivery was solid gold! I was so amazed by the customer service from start to end, that now all my sneakers will go there when they are in a desperate need of a deep clean. Highly recommend these guys for all your sneaker cleaning needs!

This place works miracles, seriously great prices , service and turn around time . Definitely will…read morebe a returning customer!!

excellent service. everyone at Jim's is incredibly knowledgeable and wonderful to work with.read more

We have had a great experience with Jim's Shoe Repair. It is a real old-school cobbler that has…read morebeen in the family for generations, and you can see that experience in the quality of the work. They do an excellent job, charge very fair prices, and give honest, practical advice about what is worth repairing. Everyone there is also incredibly friendly and helpful. It is increasingly rare to find a neighborhood business with this level of craftsmanship and personal service. We could not recommend Jim's more highly.

Cobbler Express is simply the best! I've been coming here since 2016 and even after moving to…read moreChicago, I only bring my shoes back here- they are the only place I trust with my shoes! They're also super accommodating with rush turnaround so I can get my shoes before I have to go back to Chicago - so thank you!!! Definitely come here if you're looking for the best, highest quality shoe work that lasts for years and protects your shoes.

Highly recommend Cobbler Express! I brought in three pairs of designer shoes that were in rough…read moreshape, and got them back looking almost brand new. I also had protective soles added to two new pairs of Margiela Tabis, and the work was flawless. Great craftsmanship, fair prices, and I'll definitely be back!

Fixed my leather jacket with about a 5 inch oil stain that was very dear to me. Will be returning…read moreto get my leather bags cleaned up!

It's so hard to find a good shoe repair person. George is amazing. I had purchased Miu Miu boots on…read morethe Realreal which needed to be re-soled and he made them look like new

I needed the soles on my red bottoms repaired and I let them know I had graduation the next day and…read morethey made sure it was done that morning. The work was great too!

I owner is sweet and his workmanship is excellent. Brought my shoes and a bag back to life for $45…read more I would absolutely recommend.

I have found my shoe repair shop! I had several pair of footwear to be repaired; my shoes and…read moreboots looked like new when he finished. And his prices were so reasonable!

Everything no matter what the condition of the show or boot he can repair it pricing is reasonable…read moretoo.

This is exactly why independent craftsmen still matter…read more I originally went in looking for advice on shortening a Montblanc palladium leather belt. Rather than trying to sell me a service, the gentleman took the time to explain how it should be measured, where it should be shortened (from the buckle end), and what the correct finished length should be. He never once pressured me into leaving the belt. I left, thought about it, and came back simply to thank him. When I offered him $20 for his time, he initially refused. I insisted and told him, in my best northern English accent, to "have a beer on me." He was genuinely delighted. That interaction told me everything I needed to know. Integrity, craftsmanship, and old-fashioned customer service are becoming rare, and this shop has all three. If you have quality shoes, belts, or leather goods, this is the sort of place you want looking after them. They've earned a customer for life.

BEWARE - BELIEVE THE LOW RATINGS…read more It is truly disappointing when an establishment has a lack of compassion and customer service. Especially when the establishment is being trusted to handle high value and sentimental items. This is unfortunately what we experienced at Crestwood Shoe Repair. The lack of communication and care for my shoes was not acceptable and truly upsetting. The condition in which I got my shoes back was horrific and the worst part is that the employee who was assisting me made it his mission to hide the condition when handing back my item. What I have experienced makes me question the "skills" & "customer service" that so many of the positive reviews mentioned and I strongly encourage you to take your items elsewhere if you care about them.