Great shoe and handbag repair. Frank is the best. He is always friendly and helpful…read more The staff is courteous and professional. Thank you so much for all your help. You guys rock !!!

BEWARE - BELIEVE THE LOW RATINGS…read more It is truly disappointing when an establishment has a lack of compassion and customer service. Especially when the establishment is being trusted to handle high value and sentimental items. This is unfortunately what we experienced at Crestwood Shoe Repair. The lack of communication and care for my shoes was not acceptable and truly upsetting. The condition in which I got my shoes back was horrific and the worst part is that the employee who was assisting me made it his mission to hide the condition when handing back my item. What I have experienced makes me question the "skills" & "customer service" that so many of the positive reviews mentioned and I strongly encourage you to take your items elsewhere if you care about them.

Probably the best shoemaker and skilled craftsman I have ever encountered (unbelievable skill with…read morea quality bag such as Loewe, or an expensive Nantucket basket), only to disappear, leaving a phone number on the door that doesn't even get answered. Where are you, Mr. Max?!! Anybody out there know . . . . . ?

I love this shoe repair. Old school. The owner is a very nice guy, friendly, and does beautiful…read morework.

This place is slightly hidden in the Quaker ridge parking lot across from Acme. Very good services…read moreat very fair prices and fast too. I have gotten men's shoes and boots polished and women's shoes repaired for my wife . Highly recommended . Very old school style cobbler .

I have never used cleaning services before. But after the incident my suede boots went thru. Haute…read morehamper made them look like nothing ever happen. Thank you Haute hamper for making my suede boots look brand new again.

My wife and I got married 2 years ago and her wedding dress has still been hanging in our closet…read more After doing some research, I decided to check out Haute Hamper. I reached out to Haute Hamper on their website and got a call back from Scott after under an hour. He introduced himself, explained his process of dress cleaning and preservation, and gave me some preliminary pricing. We set up an appointment for pickup shortly thereafter; very painless process. About a day after the dress was picked up, he went through the pricing with me. I admit I was a bit nervous at first because of the stains that the dress had formed just from improper storage, but after he started the cleaning work, Scott was quickly able to clean the stains and got to work on the finer details. A few weeks later, we received the dress in a beautiful display box, perfectly clean and preserved. The whole process was incredibly positive and pain-free, and the price was very fair for the work he did. I also sent in 3 pairs of my favorite Cole Haan shoes to be resoled and cleaned, and his cobbler did an outstanding job. I highly recommend Haute Hamper to anyone who needs wedding gown preservation or shoe restoration services.

Romi was so kind and gave me a fair quote. He was able to restore my Chanel ballet flats, leather…read morestrap on a Gucci bag and even add a leather tab to another purse that many of the other local leather spots told me they couldn't do. And all within a few days!! Highly recommend!

I've had a tall pair of Ferragamo boots and Alexander McQueen ankle booties, both worn frequently…read morefor over five years. The Ferragamos had a damaged heel and some cosmetic scuffs in the black leather, while the McQueens looked fine on the surface but had soles so worn down that water seeped in whenever it rained. Romy managed to fix both pairs so they look and function like new. I'm thrilled to have my two favorite boots back. It was absolutely worth the money: he repaired both of my shoes, which retail for several hundred dollars, at just a fraction of what it would have cost me to replace them new. And all within 24 hours! I came on a Thursday afternoon and he had them ready for me Friday morning :) I will be back!

This place is great ! I realized my Dressy & expensive heels were missing the lifts on both…read moreheels only hours before a formal event . Found this place and the owner could not have been nicer. He fixed it for me within 1 hour and didn't over charge me ! I will definitely be coming back here ! Convenient right on Mamaroneck Ave in town.

I recently needed to have a pair of boots repaired and was recommended by a friend to try this shoe…read morerepairer I was not disappointed. The store owner was very helpful and did an excellent job quickly replacing the soles and heels for me. The standard of work is first class, and the price very reasonable. When I collected my boots they looked brand new! There is street parking outside on Mamaroneck Avenue. Also parking is available in a small lot behind the building with an entrance on Spencer Place.

Nice man, however he put a bright colored heel on a dark colored shoe. Why not match the color of…read morethe original heel? Doesn't accept cards - Cash or check only The entire place stinks of cigar smoke. It's pretty awful.

The owner smokes cigars in the shop all day. I almost gagged from the smell. I will never go back…read morethere

I needed a place to deep cleanse my extremely worn sneakers and quickly, and they blew my…read moreexceptions out of the water! Everyone in the shop was extremely chill and really made sure my shoes were taken cared of and they were able to accommodate my ASAP timeline! The prices are extremely reasonable, and the direct to door delivery was solid gold! I was so amazed by the customer service from start to end, that now all my sneakers will go there when they are in a desperate need of a deep clean. Highly recommend these guys for all your sneaker cleaning needs!

This place works miracles, seriously great prices , service and turn around time . Definitely will…read morebe a returning customer!!

Decade old boots bought back to life, highly recommend! Very thorough with explanation of boot…read moreaftercare and sophisticated overall boot knowledge!

Absolutely yes I recommend this Cobbler. Sandy is a craftsman not just a shoe repair guy. He also…read moreis transparent and fair. While I choose not to get the leather sneakers done, it is because they are so worn that cost wise it was made clear the proper work that would need to go into fixing them outweigh the cost of buying a new pair, regardless of the fact that the newer made shoes just arent as well made today. I am still thinking about it as a possible investment while I shop for a new pair of sneakers. Meanwhile, I now know where to bring my boots. Note: he is closed on Mondays