FAILED TO HONOR WARRANTY! I had some gutters replaced and one of the reasons I went with A-1 was…read moretheir website claim of "satisfaction guaranteed" (important note: not in writing). They also have written on their estimates: "Lifetime warranty on leaks/7 year labor/20-50 year manufacturers warranty." Their price to replace ~30 feet of gutters was reasonable and they were very friendly. After several years my gutters began to leak at the seams (disappointing but not too big of a deal) but then water began to overflow at one of the sections, creating a waterfall type effect during hard rain. I called naively thinking they would come out and fill the leaks and fix the overflow issue, but they were reluctant to do anything. They first said the leak was because they weren't cleaned regularly (they are 30 feet high with no trees above them), but when they came out to look at the waterflow issue, they stated that what was needed were wider gutters to replace the narrower ones they had initially installed. The cost to "fix" this was ~9x what I had originally paid. When I pointed out the absurdity of this "remedy" to my solution, they did not follow up (they had been calling weekly to let me know about their financing option). Looking back, they were never interested in fixing anything, just angling for more business. In fact, the person they sent out was not even a repairman but the guy that gives estimates. I now have to replace gutters that they replaced-the rest of my gutters are all fine. Incredibly disappointing.
