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Orlando, FL

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Downtown Wax Center

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

By appointment only

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Services - Downtown Wax Center

Eyebrow services

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3 years ago

This was literally the best Brazilian I've ever gotten. It wasn't painful at all!! And Zara was very pleasant.

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Oak Ridge Hair Design

Oak Ridge Hair Design

4.5(16 reviews)
2.8 mi•South Orange Blossom Trail / OBT
•$$

I had Keratin done on my hair twice. It looked gorgeous when done, but after washing it after the…read morerecommended three days, my hair was back to where it started. To say I was disappointed is an understatement. While abroad, I discovered Hair Rebonding, and my gosh, my hair was so straight, and it lasted almost a year. I was so happy, but I didn't get a chance to go back again. Someone suggested I get Japanese Hair Straightening. I did a lot of research and found Sandy. She was so gracious on the phone with me. I made a plan to meet her the next day for consultation. Her prices are fair, and she is highly responsive on the phone. We set up an appointment for me to return on my chosen date. I texted her multiple times, and she promptly responded each time. I have attached me before and after pictures here for you to see. The video is to emphasize the shine. No filters needed. It took Sandy almost 5 hours to get my hair done. She took great care of me and worked tirelessly till she was done. My gosh! I was blown away by the result, as you can see in the pics attached. I received so many compliments and was truly happy. But..... the accurate result would be determined after my first wash, and after the keratin debacle, I was holding my breath. I finally washed my hair today, and my gosh! I am on cloud nine. I washed, towel dried, and I am done. My hair looks as good as the day Sandy did the treatment. It feels like silk. I am beyond happy and highly recommend Sandy to everyone. Thank you so much, Sandy, for giving me confidence and happiness.

I've been going to Sandy for over two years and always trusted her with my hair, which makes this…read moreexperience even more disappointing. On September 23, 2025, I paid for a Japanese straightening that was supposed to leave my hair smooth and straight when air-dried. Instead, my hair was left with uneven texture -- wavy and curly pieces throughout that caused tangling and frizz. When I brought this to her attention, rather than acknowledging the issue, she gaslit me into believing I had dried my hair incorrectly. She refused to redo or correct the service, claiming it wasn't her fault. Instead, she had me come back in and gave me a completely different haircut than what I requested -- one that was overly thinned out, uneven, and nothing like the reference I showed her. I reached out again afterward, sent multiple photos, and explained how unhappy I was, but she completely ignored me and left my messages on read. I've been a loyal client for years, and to be treated this way -- without any empathy, accountability, or effort to make things right -- is honestly heartbreaking. I ended up having to spend $300 on a wig to cover the damage and file a dispute with my bank since she refused to respond or refund me. Clients deserve honesty and care, especially when something goes wrong. This experience showed me that Sandy is unwilling to take responsibility, and I wouldn't recommend her to anyone looking for professionalism or integrity.

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Oak Ridge Hair Design
Oak Ridge Hair Design
Oak Ridge Hair Design

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The Lash & Body Lounge - This is what the salon was supposed to look like.

The Lash & Body Lounge

4.5(35 reviews)
3.1 mi•SoDo / South of Downtown, South Orange, Downtown South
•$$$

I first visited the lash and body lounge to receive training in eyelash extensions. I have had…read moretraining before but nothing to compare to the knowledge I received this time. They covered all the topics that no other class has done before and the hands on practice was very detailed. I then decided to get my lashes done.... well ladies once you start there is no going back..... unfortunately I moved to Savannah GA which it was 4 hours away. I tried to find a lash artist but unfortunately noone was as good as the girls at the lash and body lounge. Luckily my retention with my extensions is really good and I do believe is because of the good work they do, also I really look after them..... So every month I will drive to Orlando and get my lashes done..... you may think I am crazy but honestly I haven't found any lash bar or lash artist as good, as experienced and as knowledgeable as the girls here.

My daughter and I chose the location because it appeared spa-like and was close to where we were…read morestaying. We selected Marienne because she had availability at the advertised location. We opted for the "teaser set" that was advertised for $79. After booking online (vagaro.com/lashandbody was the only way to book online), I received a text stating that we needed to pay $20 per person to reserve the booking, and that amount would be applied to our service. Subsequently, I received several annoying reminder texts, one of which mentioned that the location had changed to inside a salon at a different address. Upon arrival, it was not a Lash Lounge as advertised but a salon that looked VERY different from the advertisement. Employees were sleeping in the waiting room. The individual who did our lashes showed up and took us to what appeared to be a storage room. During our session, a loud carpet cleaner was being operated, even banging against the door of the room. When I went to pay, I was informed that the balance was $160 ($79 x 2). I tipped $40, bringing my total to $200. A few days later, my Venmo statement showed the $40 reservation fee was also charged, making the total for services $200 ($100 each instead of $79). I reached out to Marienne twice to inquire about this charge, but received no response. I would not recommend this service due to misleading branding, location, prices, and communication. It is unclear if Lash&Body Lounge is aware that their brand is being used to promote her services.

Photos
The Lash & Body Lounge - Beautiful Wispy Set retention of 10 days!

Beautiful Wispy Set retention of 10 days!

The Lash & Body Lounge - These are employees. When the man woke up, he was running a very loud shop vac to clean up a water leak.

These are employees. When the man woke up, he was running a very loud shop vac to clean up a water leak.

The Lash & Body Lounge - We received services in a little storage room off to the right of this room.

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We received services in a little storage room off to the right of this room.

Downtown Wax Center - waxing - Updated October 2026

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