I feel like I had to pay for their mistake... Took my truck…read morefor a gear swap in the rear end. After I got my truck back, the rear end started making noises and the driver side wheel was getting super hot. Took it back to them and it turns out that they overnighted the wheel bearing when they were reassembling it. They had to replace the hub assembly because the extreme heat damaged it. A while after getting my truck back, something snapped in the rear of the truck and it wouldn't move. Took it back and they said the carrier in the rearend broke. They assured me that it had nothing to do with the previous work they performed or had anything to do with the previous mistake they made with the over tightened bearing. Then they called and said it turns what had happed was the driver side axle(where that over tightened bearing was) snapped. Again, they said it had nothing to do with the previous work or mistake. When I went to pick my truck up, I asked again if the extreme heat from the over tightened bearing had anything to do with it and he said no. Then I asked for the old axle so I could have it looked at. He found part of the axle, but couldn't find the part that broke off. He looked around for a few minutes with no luck, then said he'd just text me when he found it. I told him it had to be around here somewhere and said I didn't mind waiting. After a while, it turned up. It looked to me that it broke off about where that over tightened bearing was. It had grease on it, so he put it in a plastic bag and took it out to my truck. I cleaned it off when I got home and it looks like it got hot at the break point cause it's a little discolored. The break point is also in the area where the hub assembly was damaged from the over tightened bearing. Maybe a coincidence, but it sure don't feel like it.

Quality service, fast turnaround time, and good Christian people! Daniel strives to make sure…read moreeveryone he talks to about their car issue knows exactly what is wrong and explains it in a way we non-mechanic people can understand.

The Shawnee pitstop provides excellent customer service for everyone. They go out of their way to…read morebe friendly, fast , professional and helpful. That's something that's hard to find today .... They will always have my business not to mention they have the lowest prices in town! Keep up the good work pitstop you're pretty epic

Great business and customer service. Very honest and told me I didn't need work recommended by…read moreanother shop. I recommend this business.

Honest Tech who only tells you what you need vs what makes him more money. Give him a call for…read morereasonable rates.

Friendly, respectful, knowledgeable, and honest. We appreciate the work and service they've…read moreprovided us. Glad we're not far! A+

We needed to get a radiator replace in our daughter's car. We were on a time crunch and they were…read moreso awesome! We left her car there and they worked it in had it done in two days!!! We are so glad we found these guys and would highly recommend them to anyone!

This shop was great at communicating what was needed without trying to upsell. The price they…read morequoted was what I paid when they finished.

My wife and daughter broke down in Suwanee. It was a 5 hour drive from home to there, they took…read morecare of us like family. Can't be happier with the professional, reasonable cost, and expedited care they gave us. Even felt confident enough to drive all of us to Dallas (200 Mi+) after the 5-hour drive home from Suwanee. Happy to report, it is running perfectly, and I will let my son take it back to college without any worries about the transmission. Absolutely top-notch service, they even got to us with a full schedule of other jobs. They included the warranty. There was an opportunity to treat us differently, but they helped us like family. Thanks so much for treating us so well. Couldn't speak more highly of an auto mechanic shop. I would recommend them to anyone. Thx. BTW, I am a very capable mechanic myself. I put a 1999 Dodge Durango engine into a 1964 Plymouth with a 1973 Dodge Ram 727 Tourqeflite, and a 1973 Dodge Swinger rear end, 3.91 Sure-Grip so I have some experience in this area. Highly recommended. 5+ stars https://williamstransmission.net/

Seamless experience. They worked with our insurance, helped us with our rental, and had great…read morecustomer service. The repair was done well and done quickly. Although I hope to never need an auto body shop again, if I do, I'll use them.

Dropped my truck off for dent repair. Got it back super fast. Work done was excellent. And every…read moreperson I dealt with in that shop had a fantastic attitude. There is nothing they could have done better. Absolute 5 stars.

Very thorough! Very fair prices! Fix it right the first time! I thought my antifreeze was leaking…read more And they actually took it into the shop and thoroughly checked it out. They said there was no problem. I had my car repaired here about nine months ago. At first, he thought it was going to be a $600 repair. He found out what it was and that it only cost $150 to repair. He was honest and only charged me the $150. He easily could have charged me the $600 and I would have been none the wiser.

Wow, this is a great place if you are ever in need. The attention to detail and speedy service was…read moreoutstanding. I had my brakes replaced and being a female they didn't over charge or try to oversell. Love them, you will too.

I can't say enough good about Mike and the team at Bend Aid. They are so capable, honest, and kind…read more Recently, we had damage to our Lincoln MKS. It wasn't severe, but it was very traumatic for my daughter to have her new vehicle damaged. Not only did the guys make the car like new again, including the difficult pearl paint color, but the cost was much less than I believe anyone else would have charged for lesser quality work. We are headed there again due to a driver who is challenged to control their auto. Thank goodness for the team at Bend Aid!

I had a minor problem with my car, so I took it by Bend Aid. Even though they were busy, they…read morestopped to take a look at it. They ended up fixing the problem on the spot. We have had other cars in before, and we have always found them to be fair and friendly. Highly recommend!