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    Down South Septic

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Down South Septic

    Excavation

    Trench digging

    Down South Septic Photos

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    10 months ago

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    Sergeant Rooter and Septic - Sgt. Dooty@

    Sergeant Rooter and Septic

    (4 reviews)

    They will quote you a good price but when the come out and dig the holes and show you a septic…read moretank, they will say you need tree roots removed in your drain line if any trees are near your property. A 450.00 quote on the phone for septic tank drain becomes 3100.00 or more once they open the tank lids. There was nothing wrong with my system, just needed tank drained. They tried it on me but I told them no not going to do that. I am not the only person that has been taken or almost taken by this company. Please get estimates from at least three company's. They will come out and dig up your septic tank lids should be 2 then they suck the doo out. 350.00 to 650.00 high side. Also if you have problems with back ups then there is a filter that they clean anyway during the tank drain, not three roots. The next company came out and drained the tank for 650.00 which was high but they don't try and sell you stuff and say you need hydro pressure cleaning your drain for 2500.00 more. When I told them it was this company they laughed and said he knew it was them.

    Sergeant Rooter & Septic (Stockbridge, GA is city listed on your novice) needs to be avoided by any…read morehomeowner unless they want to be taken advantage of! My mom contacted them to come pump out her septic tank because she is selling her house. This should have been an $800-$1200 job. Well...they charged her $3200. They double charged her for 2 separate items, they broke the lid with their bucket, they sold her several extra options not needed, and sold her a 3 year warranty (remember she is selling her house - she doesn't need a warranty). When I received the invoice, I immediately called the owner to voice my concerns (very direct too). He told me he would look into it the next morning. Took him 2 days, but we finally talked again. He said that he sees they did "accidentally" charge her twice for one item. Ummm...no they double charged her twice for two separate items! He said he would issue her a refund for one of the double charges. As I was working around the pool pump, I noticed they had cut the pool drain line that my husband had buried for her so that when backwashing the pool, it would run down into her bed of ivy. My husband had the pipe coming up in the bed of ivy and there has been no problem with it. I called to let the owner know they had cut this pipe and he sent his guys out. The guy tried to tell me that they didn't cut that pipe and that they had not been in that area or that gate. Well, proof of his lie in one of their "work evidence pictures." The gate is open and their shovel not too far from it. They also broke the lid with the bucket of their machinery when removing the ground cover. They charged my mom for the lid. If the septic company breaks it - they pay for it (according to other septic tank pump businesses.) On the pump report section for "last pump out of known," he put the date the house was built (2004). Ummm...the tank would be empty when it is installed...DUH! My mom didn't know the year it was pumped...what older/elderly person would remember this info. THIS COMPANY TOOK ADVANTAGE OF AN OLDER/ELDERLY WOMAN AND THEY HAVE BEEN CAUGHT IN SUCH AWFUL WORK PRACTICES!!! My next step is the Better Business Bureau and every social media and online review place that I can find.

    Down South Septic - septicservices - Updated May 2026

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