Very professional and they did a great job ! The whole team experience was seamless, and I would…read moredo it again

Washnwerk damaged my car and verbally agreed to cover the damages. When I sent them the quote for…read morethe damages a few days later, they denied responsibility and denied ever offering to pay for the repair. Multiple other customers reported similar problems with Washnwerk. Here's what happened: I brought my car in for a window tint and picked it up to find damage on the rear driver's side of my vehicle -- white paint transfer and my light blue paint scraped off. When I discovered the damage, the manager, Garrett, acknowledged it looked like a white car had hit my car and verbally agreed to cover the cost of the repair. My partner witnessed this interaction including Garrett saying "We'll cover the cost of the damage because I don't want you to leave here feeling like we screwed you over." I did not file a police report that day because I trusted his word. I included a photo of my car that I took immediately upon discovering the damage. Upon sending him the quote for the damage, he claimed his employees denied causing the damage and that his ring camera footage showed nothing happened to my car. But that footage was conveniently deleted before anyone could review it. He also denied ever promising to pay for the damage. Because I trusted his initial commitment and didn't file a police report right away, I lost the opportunity to have law enforcement review that footage; law enforcement said they would have confiscated the footage the day the damage was discovered if I had filed a police report. I inspected my car for bird droppings the day before dropping it off at Washnwerk and a witness can confirm they didn't see the damage before it was left in their care. I am now stuck with a $1,000 deductible on a property damage claim for damage I am certain occurred at this business. I looked over the reviews left for Washnwerk on Google and found 6 other reviews describing damage to customers' vehicles such as exterior damage and new stains in the interior. In every instance, the customer reports that the damage was never remediated or at least doesn't mention any remediation. Washnwerk commented on one of these reviews claiming they wanted to make it right, but the customer didn't update their review to confirm any remediation had happened. One reviewer reported the exact same experience as me -- an initial offer to pay, later retracted. There are screenshots of these reviews below. I'd hate for this to happen to anyone else. Please choose a detailing company that stands behind their work and takes responsibility when something goes wrong. If you've had a similar experience and haven't shared it yet, please do share.

I have been coming to Flat Rate for some time to get my car washed and vacuumed. It's typically…read moreseveral cars there so you will have to wait for a little while for your vehicle to be finished. There is a waiting room indoors and chairs outside while you wait. A television and bathroom are also inside of the business. Flat Rate always does a good job washing my car. My car and tires are always shining when I leave. They have various services for your car needs. I typically get the basic wash and vacuum service for a reasonable price but they also offer upgraded services as well. The owner/manager of the business stays on top of his staff and makes sure that things run smoothly.

After eyeballing this place for almost three years, I decided to try their services out as my new…read morecar was in dire need of a wash and wax. It took several tries to get through at lunch time (weekday), but was told they didn't have any other customers at the time. I was able to drop it off and then come back to get it in two hours. The man working inside was nice, but was on his phone both times I was there. He did put it down to help me, but it would have been nice for him to have called them back. It wasn't a customer on the line. Since I have a dark vehicle they had to wax it twice, upping the charge some to $120 for the hand wash and wax. I left a 25% tip as it was very hot that day and I was happy with the work. I'll be returning when my car needs to be waxed again in six months.

Being a car mechanic I'm always on the look for a quality detailer to refer my customers to. I have…read morefound that Jake did a phenomenal job on my 2021 Corvette. I highly recommend him. He did the job in under 3 hours, brought his own equipment and water. Left the area as clean as when he arrived. I will be using him again. He serves the Raleigh area out to about Brier Creek area. Cost was perfect for the job done.

My car looks amazing! Jake did an outstanding job - so thorough, my car looks brand new inside and…read moreout. On time, cleaned the area he washed the car in, and pricing is very reasonable. I will be using his service from now on!

I wanted the full service for my RAM 1500 Crewcab Hemi 4X4…read more The salt brine from the recent snow and ice storm left my truck looking ash coated windows and the paint and wheels were also coated in the salt brine. Brian showed up in his Factory Reset Detailing Truck loaded with their professional liquids and cleaning tools. Brian's truck has a generator and pressure washer with its own water supply There was no hooking up to my power and water Brian quickly got to work using his many professional cleaning products and tools. Brian's quality of work was fast and efficient cleaning and coating my truck. The results were better than factory or showroom appearance detailing. I highly recommend Factory Reset Detailing for any of your vehicles. The results are excellent appearance well worth the reasonably priced detailing packages. http://frdetailing.com/

Brian was fantastic--professional, punctual, and incredibly thorough. He detailed our Tesla from…read moretop to bottom, and the results went beyond my expectations. We chose the medium Owner's Choice package, which covered both the interior and exterior, and it was absolutely worth it. I highly recommend FR Detailing and will definitely be using their services again.

Old School Detail did such a fantastic job on my husband's truck. He was recently in an accident…read moreafter a car went into his lane and scratched the entire passenger side door down through the bed of the truck. It is a brand new truck with less than 2,500 miles on it. My husband was worried it would need to be repainted, but the owner, George took care of everything and made the truck absolutely perfect. George is able to come to you, but due to the extent of the damage of the truck, we brought it to his shop in Louisburg. We would have driven any distance to have George work on our truck. We recommend him hands down.

Blown away. I'm 40 years old and have paid people to take care of my automobiles for about half my…read morelife and I've never seen a fraction of the value provided by Old School Detail for my money. The attention to details and absolute lack of flaws really astonished me.

Stoped by this place on my way to a do-it-yourself car wash just to check out the prices. The…read moregentleman quoted me $55 for outside and inside detailing based on the current condition of our van. Seemed affordable so I decided to give it a try expecting a quick mediocre detail job. After a couple hours I got my van back and WOW. Our van (2 messy kids) looks like we just bought it. The knightdale park is a short walk away so it was easy to kill time there while they worked on the van. Definitely our new favorite spot for car washes!

I've not used their services yet but they were profession and informative and I will likely use…read morethe in the near future for a different vehicle. They should be considered in your search for a quality vendor of car detailing service.

My son was sick inside our Honda CRV and it needed a full interior detail. Mr. Quinn arrived as…read morescheduled and worked for several hours removing the odor and residue. Very professional, very reasonable rate, and we get to keep our CRV. Highly recommend

Marc did a very good job. I was satisfied by his work. He delivered with the service I have asked…read moreand the price was affordable!