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    Down Home Delivery

    5.0 (1 review)

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    9 years ago

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    FedEx Ship Center - Soaking wet

    FedEx Ship Center

    (14 reviews)

    Stroudwater

    Honestly, I wouldn't even give them one star. I usually don't have any issues. I bought a beautiful…read morevanity for my daughter for Christmas. I know the mailing company's are hectic this time of year...with that being said, the person who just delivered the beautiful vanity (that I paid a good amount for) put the card board box in a puddle, in the mud, in the pouring rain. Knocked on the door and took off. They didnt wait for me to open the door. Thank god I was home and I got it inside before everything was ruined. The very least, you could have put it on my steps, I understand it was a very heavy package, but come on. Very disappointed. I know they aren't paid to help, but I would have gave the guy a tip if he would have waited for me to answer the door and helped me get the package in the door. They would have gotten a generous tip. Sticking with Amazon and ups from now on!​ Service was 0 out of 10.

    I stayed home for 4 days straight from 8am until 8 pm waiting for a two day delivery. It's now the…read more9th day and I still do not have the time sensitive document. Tracking said the package was in Memphis, Tennessee for days. Each day they said the package would be delivered by 8 PM at the latest. However, the truck was back at the terminal by 6 PM with my letter on board each day. Fedex customer support said I could not pick up the letter in person until they had attempted 3 deliveries. We will never use Fedex again. And, by the way, they said they will not automatically refund our money for this TERRIBLE service.

    Xpress Copy

    Xpress Copy

    (11 reviews)

    Libbytown

    First time experiences always determine a second visit do they?…read moreSuperb service and a quality product is what I received from Xpress Copy. From my initial phone call inquiry, through the customer service assistance, online estimate, and product delivery, Xpress Copy was the finest experience I've ever had in forty years of conducting administrative support purchasing. And after being in the Army, I know paperwork! Here are the highlights in order of importance: 1) Kelsey Berry. Outstanding Customer Service. She handled my entire process. You know how it is when a business answers your call and you immediately recognize you'll be well taken care of? That's Kelsey. Sharp, intelligent, and motivated, it's always reassuring when you know the first person you're speaking with is going to make it right, and take care of you. So many businesses ignore or fail at this basic fact. The owner obviously knows this and has carefully selected & trained this exceptional young professional in Kelsey. 2) Finished Product. My order was an unusually large file, requiring single side copy and binding. The options available to choose were great, and again, Kelsey helped me make an informed choice for the best results. 3) Speed. My order was complete and ready for pick up days before I had specified. This allowed me to not waste time and expanded my response turn around to the agency I was sending it to. Amazing! 4) Price. No other business came near the quote I received from Xpress Copy Service. Not even close. I realize some consumers base everything on cost, but I base it on customer service. That said, cost here was a winner. 5) Local Business. I love to support worthy local business when I can, not just because they are local. Local and EARNED gets my patronage and positive reviews. It's worthy to note that Xpress Copy Service is easily accessed in a congestion free area in Libbytown, Portland. No hassle drive up. 6) Last but not least, and I'm putting it here to make a point about Xpress Copy Service. Leadership. Supporting everything in my experience was the Leadership behind the organization. That is owner, Mr. Todd Kent. I know because I was late to pick up and it was after closing time. A man was there at the outdoor pick-up in front of the business in accordance with Wuhan Virus state law. He personally went back in and brought out my order. Xpress Copy Service could have done what most businesses would & have done: Taken the easy road, "Sorry, we're closed at three, come back tomorrow." The man who took care and stayed late was Mr. Kent. I didn't know it until I went to write this review and had to check their website first. In Army Special Forces, every leader is "First In, Last Out" and sets the personal example. Todd Kent is that kind of leader and business owner. I'm glad to have been able to business with his organization, and will be happy to do it again. THANKS XPRESS COPY SERVICE

    The marvelous folks at Xpress Copy have proved once again why they are the best in the area. They…read morecame through with a small print job the same day, even with a correction I had to make at the last minute. The color invitations look great and the client was very pleased. The price was very reasonable as well. Always dependable and always personable no matter how small (or big) the job. Thanks, Xpress Copy!

    Down Home Delivery - couriers - Updated May 2026

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