I was very pleased with my experience with Davidson's Jewellers. COVID precautions were taken…read moreappropriately. They designed a wonderful tennis bracelet for me, using the diamonds from my engagement and wedding rings. It has been a thoroughly healing and heartening process to be able to transform my wedding jewellery into something new now that I am divorcing. They were prompt, respectful, pleasant, and the jewellery design was quite wonderful. Highly recommend.

I have been a customer of Davidson's Jewellers for the past 11 years and would never think to go…read moreelsewhere .I have tried other jewellers but the difference is obvious once you walk through the door. The staff are friendly , knowledgeable and helpful. If you don't see that special piece of jewellery then let the staff at Davidson's make a piece for you. I have had my engagement ring redesigned and they were able to make it so that it fit perfectly into my wedding band . I have had a bracelet designed and made as well. It is an amazing and fun experience . You won't be disappointed.

Dave turned an old family gold setting into a beautiful ring for me that I love wearing!read more

Just a statement to say how satisfied we are. My son is travelling from country to country. He…read morewanted to propose and asked me to help him find the right ring. The problem is he knows exactly what she will like. After visiting some places in Canada, online and in Barcelona and France where he was, he decided he will give her a custom ring. It was an other level, I went to all stores, sometimes it was the price sometimes it was something else. I went to the internet and found the name of David Congers. I called him, a very calm, confident voice. I felt that he really wanted to help me and knew what he was talking about. The problem is that during the pandemic, he closed his store and was working from home. The first time I went to his house, he was scared of me and I was scared of him. Showing diamond in a garage was not to reassure me. My phone died and I asked him if I could charge it inside his house, I could feel that he was not confortable to let me in. To make a story short, I showed him a model. He showed me a diamond that my son was thrilled about. We discussed prices and settled. When the time comes to deliver we went to a mall. Again, we were both scared of each other. I had to make sure that the number on the diamond was right and he did not want to give me the diamond until he received the money on his account. Besides that lack of confidence on both sides, it was a great experience. The ring was wonderful, both my son and my future daughter in law are so happy about it. The size, everything was exactly they way the wanted. I really recommend David Congers for his patient. He is working from home but he is honest and direct. Thanks again David.

What an incredible experience. When I first sent out a request for quotes for a ring clean &…read morepolish, Dixon's was one of the first company to respond. Their response was also direct and efficient, just the way I like things to be done. I finally recently had the time to stop by, so I did a drop-in. The jeweller or staff that greeted me did a quick inspection under her fancy lamp, then brought it to the back to be cleaned. I was able to wait around and it took all of 15-20min from check in to check out process. I really appreciate how efficient and friendly they were. And my ring came out looking brand new.

Amazing place. I…read morefirst contacted Mathew 2 years ago, around Christmas time. I had a vision of what the perfect ring for my partner would look like. I went to countless jewellery stores and was always told "the features are too complicated and it doesn't warrant the design." This all changed when I met Mathew. He was open and willing to take on the challenge of building the perfect ring. I described to him the meaning of the ring. I even went as far as trying to figure out how many twists the bands would have and the number of diamonds on the band, in order to be symbolic of our relationship. Mathew asked me why I had chosen a specific style and feature. So I described that the band was to be simple yet stunning, like my partner. The center stone was to represent her heart and I wanted it to be as big and clear as possible. Together we went through multiple design stages. For example, changing the diamond sizes on the twist in order to make it look nicer. When it came to choosing the center stone, Mathew knew exactly what I was after. He told me that it would take time, but he was willing to bring in diamonds to show me, until we found the perfect one. Never once did he pressure me into choosing a specific stone. He told me to be patient and that when the moment came, I would know I had found the perfect diamond. Well the day came. Mathew presented me with the final stone, and he was right, I knew it was the one for the ring. He agreed that it matched my description perfectly. The ring design was completed next and high quality photos were given to me for approval. I once again decided to make changes to the ring. This time adding each of our initials and birth stones to the side of the ring. Mathew agreed it was a very nice touch to the ring. When all was said and done, the final ring came out better then I had ever expected. Mathew said the reaction on my face was priceless. He felt the ring was exactly what I had envisioned for my partner. All this to say, Dixon Jewelers allowed me to come up with exactly what I felt my partner deserved in order to reflect who she is. Dixon Jewelers accepted the challenge and was fully supportive through this LONGER than normal process (only due to my changes :) ). Thank you so much for all your hard work and I look forward to doing more projects with you in the future.

My wife and I have dealt with Shane for over 20 years. He has made many things for us and…read moreredesigned wedding rings. Staff always polite and no issues with price Graham L Dale C

After seeing Goldform recommended repeatedly online, I thought they were a good and safe bet to go…read morewith when designing a new ring using an existing ring and a loose diamond. Was I ever wrong! I excitedly made an appointment with Jason and I showed up expecting a consultation where there would be an exchange of ideas about the possibilities but there was none of that. I was there for maybe five minutes and he simply asked me to send him in inspiration pictures. I left him with a loose diamond and my deceased mother's wedding ring. The plan was to create a two diamond ring (toi et moi style) and then use the small leftover diamonds from the wedding ring to do a thin diamond band. No money exchanged hands and no design was agreed-upon. When I finally did receive the draft design, I didn't like it. I asked him if he had any other ideas for me but he didn't - he simply said " I can do whatever you want but you have to decide what it is that you want". I expected more input from someone who is a professional in the industry and has designed what I assume is many pieces of jewelry. Feeling like we had hit a wall, I indicated that I was going to come pick up the ring and loose diamond I left with him. It was at this point that he told me that he had removed all the diamonds from the existing ring and that there would be a charge of $90 for that work. To say I was shocked that he had done this was an understatement, but when I saw the ring, which he left completely mangled, I was even more shocked. Part of me wondered if I was in the wrong in being shocked that he had done this - I had never designed a jewellery piece before - maybe this was the norm? I went to another local jeweller and the experience with them was a breath of fresh air and what I expected from Goldform. I told them about my experience with Jason at Goldform and they were horrified. What he did to the ring I brought in is absolutely not standard practice and he should've never done that without consent. The new design for the ring I'm planning will include likely a duplicate of the setting from my mom's now mangled ring which I'm going have to pay for because he tore apart her ring so badly that we likely can't just use her existing setting. So now I'm going to be out even more money because of his carelessness. If I could give negative stars I would. Please stay away from Goldform.

Wonderful service and great prices.We were very happy when I brought in my bracelet and he fixed on…read morethe spot. I took in a necklace and he is making an extender for me. Great prices, I highly recommend Frank.

Frank is amazing and I have been going to him for about 3 years now. I have several luxury watches…read more(Tudor, Hamilton, Ball) and when I need a bracelet adjustment (e.g. removing links from a metal watch bracelet), I will only trust Frank to handle my luxury watches. I also have two specific examples of how Frank saved the day: 1. I have a pair of earrings made of semi-precious stone with a thin gold wire running through a tiny hole drilled in the top of the stone. The gold wire on one of the earrings wore out and snapped. I took it to an upscale jewellery store for repair and they said they couldn't do it because the hole was so tiny and the wire was so thin - they didn't have wire small enough to fix it. I took it to Frank instead. He took one look, said that yes, the wire was tiny, but he could special order the right wire if I was willing to wait two weeks. He fixed it and it's been perfect ever since. 2. I received a vintage, 35-year-old quartz Mickey Mouse watch by Lorus. It didn't keep proper time, as it lost 20 minutes every day, despite having a new battery. Brought it to Frank, he cleaned it, serviced it, replaced the rotted gasket, and it now keeps perfect time. Don't be put off by his modest storefront - it's not the jewellery he sells that's the draw, it's the expertise of his repair service that's important. There's nobody I would trust more with handling my expensive pieces for day-to-day minor repairs or bracelet/strap adjustments.

Oh I love the jewelry at Magpie. If I was a person with a larger bank account I would be a regular…read morethere, lol. They carry a lot of unique pieces and many of them are from Canadian designers. They carry the more affordable items of Anne Marie Chagnon, which have an industrial punk vibe (prices start at $30, but do go up to $800) to the pricer Ann Sportun pieces, which feature simple designs with unique twists (prices start at $150 and go up to around $7000). They also make custom designed pieces. I find this location a bit more intimidating than the one at the Rideau Centre, as it's quieter and the number of staff is usually greater than the number of customers, so I feel like they all stare at you as you are looking around, lol. So Ottawa is currently in lockdown at the time of the writing of this review, so they are closed for in-store shopping, but they have a website and you can buy online.

I definitely recommend Magpie! It has a large selection of items across a wide range of prices…read more Items that are affordable but also luxurious items, it offers something for everyone. I have a pair of classic hoops & a few rings that I purchased years ago from the Rideau centre location and they have really held up. Recently I went to the westboro location and had such a great experience with Allison. I purchased a necklace and bracelet and Allison was so helpful, kind and patient through all our questions. They have jewelry from lots of local designers around the Ottawa area it seems! Our items were from an artist Diane Roger who used to work at Magpie and now sells items independently from Arnprior! Always nice to support Canadian/local.

Beautiful selection of high end jewelry and watches. very friendly staff good service i recommend…read morethis store

La Maison Monaco (Rideau Centre)…read more I went shopping at La Maison Monaco (Rideau Centre) with my girlfriend. Our intention was to buy high-end matching watches. Although I wasn't dressed-up looking like a millionaire, I did have comfortable and clean clothes on. Does anybody know what clothes a millionaire wears? The first sales lady who saw me refused to serve us. I heard her angrily and loudly say to the other sales people, "I'm not going to serve him. He doesn't look like he can afford anything expensive here. I'm not going to waste my time for nothing." Eventually, another sales person helped us out. This guy hid his name tag and proceeded to insult me by saying, "You're wasting my time with stupid questions!" Totally shocked, my wife and I quietly walked out of this store. A short time later, we bought matching watches at a competitor's store spending well over $10,000.00 on our purchases. Sorry, if you felt that I had wasted your time. I don't buy a watch for over $5,000.00 like I'm ordering dinner at some fast food restaurant. People like this shouldn't be in sales if they can't treat their potential customers respectfully and compassionately. Given my unpleasant experience, I can't recommend La Maison Monaco.

Bought my wife's ring there 35 years ago. Needed to have…read moresized bigger [1/2 size]. Brought in for quote and time frame to have done. Both were reasonable and suggestion to have claws redone, I agreed. Parking and vagrants outside can be a problem. Very good friendly service.

Thompson Jewelers has been the only jeweller that I trust and have gone to over the last 25 years…read more Why do I keep coming back? It's the workmanship, the people, integrity, professionalism, creativity, ability to read my mind and of course the stunning pieces from the display cases and the handcrafted custom pieces from the bench. Happy 70th anniversary to Thompson's Jewelers... Cheers!