It's not easy dealing with a death under any circumstances and the staff was always supportive,…read morecaring and respectful. Thanks for the care and consideration received during this very difficult time. Highly recommend!

It is like a bunch of rookies are running this mortuary. My sister's ashes showed up at my house…read moreyesterday, and I live in Michigan. I had to send the ashes to the intended destination, a funeral home In Youngstown, OH. The post office rep said that they did not ship them properly. I reused their shipping container, and our U.S.P.S. rep placed 2 cremains labels on the box, and charged me $48. This business paid the U.S.P.S. $28 to ship the cremains to me, with no return address on the shipping container. The paperwork inside said the ashes were from my sister, but where they really? When I called to complain, Rebekah was speechless. She certainly was vocal when she took my credit card number for the cremation. Rebekah was flummoxed using DocuSign for the legal paperwork, even though the DocuSign website was satisfied on how I signed and uploaded the documents. I confirmed the signed documents uploaded. Rebekah called and wanted me to redo the process. I told her to keep scrolling down on the document to find the signed copy. At this point in time, I am waiting for 10 death certificates. 1 is to go to my Grass Valley attorney, and 9 are supposed to be mailed to me in Michigan. I have told them TWICE of my wishes. I have NO confidence that they will follow my wishes. I have to travel to Grass Valley next month, and if they don't get this final task done, as I requested, I WILL be making a visit to the Chapel. They really should refund my $48 postage expense to correct THEIR mistake, but Rebekah was speechless, as I stated earlier. To repeat, I told her, and another person, and it was in the contract, that the ashes were going to our hometown for final disposition. I would NOT use their services again. P.S. My sister's ashes sat on the front porch for 3 hours before my daughter and wife noticed the box. Thank God our neighborhood does not have trouble with porch pirates. P.P.S. The owner of the Mortuary called me and apologized for the error made in shipping my sister's remain from California to Ohio. He said he would reimburse me for the postage. Rebekah called to tell me that the check is in the mail. She also called to confirm that my lawyer and I received the death certificates. They did, and they were distributed as I requested.

When the time came that I need this service I felt like I wanted it to be simple and respectful for…read moremy mom. Lassila made all that happen. Walked me through my options. In some cases the legalities. My 88 year old dad wanted me to take care of this, but they needed his permission for me to do that. Helped me get all the right paper work. Communication was spot on. They helped facilitate picking the ashes up closer to where I live. No question was too much. I struggled with whether or not to have an obituary for my mom in the newspaper. They have an obituary service on their website. Perfect. I sent the link to who I thought would want it. What I didn't know was how distant family I didn't know about could do a search online and find it. Then contact me to send their condolences. I price checked a few places and they were competitive, convenient and comforting.

During a very difficult time, Lassila Funeral Chapel showed genuine compassion, professionalism,…read moreand respect. From our first interaction, Eugene, our funeral director, created an atmosphere of dignity and care that brought comfort when it was needed most. All services were provided with exceptional attention and sensitivity. Eugene took the time to explain each step and ensured everything was managed with grace. His kindness and empathy were evident throughout the entire process, and it was clear the staff at Lassila Funeral Chapel truly cares about the families they serve. They also included after-the-services follow-up help to provide care to the family. We are deeply appreciative of the compassion and professionalism shown to us and definitely recommend their services.

As a huge animal advocate, it was extremely devastating when we lost our fur-baby Elvis. Not only…read morewas our family grieving but our other fur-baby. Having the ceremony kit gave us a healthy way to process all our stages of grief. The kit contains a variety of experiences that are relevant for everyone at any stage of processing a loss of their pet. It helped our family and I am thankful for.

I cannot begin to describe how amazing Rebecca was with planning my wife's celebration of life…read more When I reached out to Rebecca, I was completely overwhelmed with where to start with the arrangement process. She started with an initial meeting and took the time to learn about my wife, tried to understand what was important to her, and pull elements of her life to incorporate into the celebration. Throughout the process, Rebecca was kind, understanding, flexible, and supportive. She provided appropriate suggestions to help make a memorial that honored my wife in the way that she had requested before she passed away, and I cannot express my gratitude enough to Rebecca for providing this gift to my family.

When you get a call from the owner, returning your phone call that is truly the best customer…read moreservice you can ever ask for. Doug was super nice to phone me on his vacation and he was most helpful. Super great person to help me. I have not bought yet, but I probably will and I highly recommend this company

Simple means of obtaining a simple cremation. Staff is very accessible by phone and email,…read morequestions are answered clearly and in a timely manner. Very easy. After my husband's death and my experience with the Cremation Society of Placer County, I signed up for my own cremation.

I can't thank Joe and his team enough for making the burial and funeral service for my grandfather…read moreso easygoing. They are very professional, caring, and understanding. From start to finish they guided us every step of the way. Their pricing package made it very reasonable and they have a great working relationship with different local florists, gravestone makers, cemeteries, etc, which made everything seamless. Thank you, thank you, thank you!

I recently attended a funeral in San Francisco directed by Murray Family Funeral Chapel. The…read moreprofessionalism and grace in which the Murray's and staff handled the service was no less than exceptional. First class all the way. They are a perfect example of what one would expect and hope for when dealing with the death of a loved one. Just superb.

Geoff Thomas was amazing and caring with my dad. Geoff was a true blessing in this difficult time…read more Thank you, Heidi C

The director was fresh out the proverbial womb. Spoke to my mom, brother and I in a very…read moreunprofessional manner. We requested Thumbies of my father, and I trusted that he would put it in the order. We've never done this before, we expected to have our hands held and absolutely babied throught the process because we are grieving. We are sad, angry, frustrated, and tired with just the fact my dad is dead, but to have THE Robert Bracewell tell my mom that the file for his thumbprint was corrupt and couldn't get the Thumbie for another couple weeks is downright abhorrent. It was the director first, but to have the owner double down on a blatant lie was too much. It was never on the receipt. The director did not put it on the order list, did not double or triple check DESPITE HEARING ALL THREE OF US SAY WE WANTED IT. I watched him write it down. Then he comes in with a fucking portable card reader and STANDS in front of my mom with it in her face, and said "your total will be XXX.XX today." That was my last lifeline to feel like my dad wasn't completely gone and I was lied to. Lies, liars, and cut corners. You should be fucking ashamed of yourselves for how you run this business. You will never EVER touch one of my family members again.

This is a great service and is a well needed service. Very helpful ,very responsive and definitely…read moreI feel like they are helping me navigate these waters and definitely guiding me in the right direction

From the owner: Cemetery Broker Resales:…read more Making final arrangements for a loved one, or planning ahead is never easy. Emotions take over and it can be confusing and expensive. When it comes to choosing a Cemetery Property, I vow to do all I can to help save you money and take care of the logistics for you. I have Ground Burial Sites, Mausoleum Crypts and Cremation Niches at affordable broker prices. I can help you sell a Cemetery Property as well. Celebrant Services: As a Celebrant - I vow to put my whole self into weaving the fabric of a life passed, to tell their story of how they lived and loved. Or for new lives on a journey where their story is just beginning to unfold. A Ceremony written for You or Yours, unique to You or Yours. Simple and with Grace

We had the absolute best experience with Kaitlin Aberle. She was our wedding planner and handled…read moreeverything from coordinating the rehearsal to running the entire wedding day flawlessly. Kaitlin helped with decor, kept all of our vendors organized and on schedule, and even stayed to help with cleanup at the end of the night when things got crazy lol. Because of her organization, calm presence, and attention to detail, our wedding day went so smoothly and stress-free. Hiring Kaitlin was one of the best decisions we made. We are incredibly grateful for her and highly recommend her to anyone looking for a planner who truly goes above and beyond.

If you're looking for a wedding planner, look no further! Kaitlin is meticulous about every aspect…read moreof wedding planning/coordination, which kept us on track, thinking about the things we would have otherwise missed. She was always reachable by email/text outside of our scheduled meetings and always quick to respond. I appreciated her openness, flexibility, and collaboration, bringing our non-traditional (weekend festival-style campout) springtime wedding vision to life with 200+ guests. Day of coordination, she had an assistant and they did a fantastic job of handling things that might have gone wrong without our knowledge, which made for a smooth and easeful wedding day. Kaitlin also did our florals and (wow) they were beautiful. Photo credit: @tianahunterweddings