Went with a family member for a wisdom teeth consultation where I witnessed the Dr. Van De Graaff…read morediscussing confidential information with a patient on speaker phone for everyone else to hear. My family member had the surgery, where they forgot to remove a root and decided to rip it out once he was already awake without further numbing. They prescribed him an incredibly insufficient amount of pain medication and when we called to see about getting a correct amount, we were told that they couldn't because a woman took to many and almost died one time. I would not recommend this doctor if it was the last possible option.

My dentist was amazing. She did an amazing work. The only unfortunate thing is the assistant…read more"Lidia", called me a transgender, and then was corrected when she was completely wrong, And started to cry in the back after I reported it to the dentist. The dentist told me that she was upset she called me that and is crying. The fact of the matter is that she works in a medical facility and for her to do and say that is completely unprofessional, unbelievable and against "Hippa"-violation, I will be following further complaints with the dentist Itself and Capitol dental, as well, this is extremely discrimination and need to be taken care of as soon as possible..

I've been going to Mid-Valley Dental in Philomath since 2009. I have nothing but praises for this…read moreexcellent dental office. Dr. Bennion and his staff are professional, caring, and attentive. When you enter the office they always greet you by name whether this is a first time visit or you've been going there for years. I've had teeth cleanings, fillings, and crowns done with excellent results. If Dr. Bennion is doing filling or crown work he always asks if I'm doing ok. He does not want me to be in any pain or discomfort. The staff is always helpful with appointments, billings and insurance questions, and are very pleasant over the phone. I highly recommend Mid-Valley Dental to anyone seeking a new dental and friendly, caring staff!

Mid-Valley Dental is amazing with my two small children. Katie, one of their hygienists, is so…read morepatient and sweet. Both doctors are very caring and gentle with my kids and the front staff is very friendly and accommodating. We highly recommend them!

Wow, this place was amazing. I never met such a friendly group of people. And state of the art…read moreeverything!!

Do not trust this dentist office!! Super long review but worth the read…read more Well sad end to many years at this place. They have always been really nice to work with till they changed how they take my insurance. I had a appointment for a onlay/crown and filling. It was just after the first of the year and I knew my insurance would be covering more of the cost as that's how the plan we have works. When I walked in that morning to get my work done I went and made sure I was paying all my potions up front to avoid any back dated billing. Because I have seen this done with other dentist offices in the past. They told me they changed things and my cost was going to be much more now. I said why did you not tell before hand. They said we tried to contact all customers but clearly they did not. The lady was nice and said let's see what we can do and she lowers the bill from like $443.00 down to $139.00, ok well I figure I like them and a $139.00 is worth going to a place you like. So I paid up front for the services of that day and got the work done. Well low and behold a few weeks later here comes a bill for $304.00. I call them and try and talk to them about how I did everything in my power to avoid this and had a detailed conversation with the lady who took my payment. They still stand by the fact I need to pay while admitting they are the ones that changed the insurance plans, but still want me to pay for something they chose to do. Pretty shady way to treat customers that try and make sure all bills are paid up front. And call me crazy but it sure looks like they moved the remainder over from the original bill when I walked in that day. And did not adjustment to cost. You know simple math. And I told them that day it was the wrong amount I would owe.. so in the end the office lady in billing was totally ok with me not returning to them again as a customer. So apparently they don't care about keeping customers. So please think about that before doing business with people like this. Customer service when it matters is important not just being chipper when you walk in.

I absolutely received great care. All involved were very…read moreprofessional and my new implants are wonerful. Especially impressed with Dr Livingston, highly recomme to those seeking dental work Thanks again Todd

Thought I'd update, I visited my home dentist last week. A second, professional opinion, and no…read moreperiodontal disease or work required beyond a few cavity fills. Aspen dental is a horrible, vile business. I so, so strongly urge anyone who is in need of dental care, urgent or not, to avoid this place at all cost.

Great service. I always leave feeling good about my teeth. Dr. Wong is very friendly and…read moreprofessional. I would recommend this place to anyone in the area.

From the owner: New Patients Welcome. Emergency and Same Day Appointments…read more Dr. Susan Wong (DDS) of Sunrise Family Dental provides gentle, friendly, respectful dental care in a relaxed setting for both Albany, Corvallis and surrounding areas. New Patients & children are welcome. Emergency & Same-Day Appointments are available. Preventive Care, Cosmetic treatment, Root Canals, Extractions, Tooth Color Fillings, Teeth Whitening, Crowns, Bridges, Veneers, Dentures and Nitrous Oxide available. We accept most insurances and we will help you to get the most out of your insurance benefits.

I have gone there for a few years and I had a broken tooth that was really bothering me and they…read morecould not get me in for 3 months! Three months to wait for a broken tooth I went to oral surgeon the next day and they brought me in the following day to get my tooth removed. I called them several times to get a referral to the other oral surgeon and they wouldn't do that neither would they send over my x-rays so I wouldn't have to pay for them again. You make several things called to them and they never return your calls never.

If I could give negative stars i would. The staff does absolutely nothing. I was ignored the whole…read moretime i was in there. The dentist made my daughter cry. Absolutely furious. Sits around and gossips. Wont return a call. Wasted time and gas for absolutely nothing. Worst experience ever. This place should be out of business. Horrible customer service.

I've been looking for a dentist for a while now, and I'm glad I kept looking... Elm Street Family…read moreDental is the best.

Great service, staff is friendly too. My husband and I have been with them for several years now…read more Would recommend.

If you have Medicaid/OHP coverage please read on:…read more Per OHP contractual agreements, an agency that is contracted with OHP to provide services, the patient CANNOT be charged or billed for services if they have active OHP plus benefits. See page 36 of the member handbook, on OHA's website. OHP is the big umbrella, a CCO (Medical/vision) and a DCO (for dental) are managed care agencies of OHP. If you are in a CCO (like IHN) or a DCO (like Capitol Dental) and an agency is not contracted with with that particular CCO/DCO, it does NOT mean you do not have OHP coverage. It only means you need to request to change your CCO or DCO prior to your appointment. Many agencies will check OHP (CCO/DCO) coverage the day before an appointment. This gives the office a chance to inform the patient that their office is not part of that CCO or DCO. This avoids the agency not getting reimbursed for services performed that they deserve to get paid for. Should they fail to do this prior to an appointment for the patient, or wait to do it during the appointment, they cannot charge the patient for the services. The agency would have to write it off. OHP/Medicaid consumers have already proven they are low income, thus the reason for this rule. The exception is - if it is a service that OHP does not cover (like a root canal), then the agency can ask you to sign a "waiver." Then they can do the service and bill/charge the patient for that service. Also on page 36 of the Member Handbook. Shouldn't the consumer know what their CCO and DCO is? - Yes, and No. Changes are often made that the consumers are not aware of, thus many offices follow the above procedure to avoid doing services they cannot charge the patient for. If you are on OHP and think you were charged incorrectly, it is preferred that you work directly with the agency first. Should that fail, then call client services at: OHP Client Services - 800-273-0557

My social worker referred me to this Dentist Office after Affordable Dental refused to see me…read moreanymore because of my small mouth. Complete Dental is one of the few dental offices that takes the Oregon Health plan. Complete Dental doesn't have as many clients so I'm able to get in for an appointment a lot faster. I don't think I've ever been on a cancellation list with them. Appointments are reasonable. They do a great job cleaning my teeth. Thank God for Complete Dental because what Affordable Dental did to me was discrimination and lazy. I'm really glad that Complete Dental was there for me when I needed them. I can get dental work done a lot faster here.