If you have Medicaid/OHP coverage please read on:…read more Per OHP contractual agreements, an agency that is contracted with OHP to provide services, the patient CANNOT be charged or billed for services if they have active OHP plus benefits. See page 36 of the member handbook, on OHA's website. OHP is the big umbrella, a CCO (Medical/vision) and a DCO (for dental) are managed care agencies of OHP. If you are in a CCO (like IHN) or a DCO (like Capitol Dental) and an agency is not contracted with with that particular CCO/DCO, it does NOT mean you do not have OHP coverage. It only means you need to request to change your CCO or DCO prior to your appointment. Many agencies will check OHP (CCO/DCO) coverage the day before an appointment. This gives the office a chance to inform the patient that their office is not part of that CCO or DCO. This avoids the agency not getting reimbursed for services performed that they deserve to get paid for. Should they fail to do this prior to an appointment for the patient, or wait to do it during the appointment, they cannot charge the patient for the services. The agency would have to write it off. OHP/Medicaid consumers have already proven they are low income, thus the reason for this rule. The exception is - if it is a service that OHP does not cover (like a root canal), then the agency can ask you to sign a "waiver." Then they can do the service and bill/charge the patient for that service. Also on page 36 of the Member Handbook. Shouldn't the consumer know what their CCO and DCO is? - Yes, and No. Changes are often made that the consumers are not aware of, thus many offices follow the above procedure to avoid doing services they cannot charge the patient for. If you are on OHP and think you were charged incorrectly, it is preferred that you work directly with the agency first. Should that fail, then call client services at: OHP Client Services - 800-273-0557

My social worker referred me to this Dentist Office after Affordable Dental refused to see me…read moreanymore because of my small mouth. Complete Dental is one of the few dental offices that takes the Oregon Health plan. Complete Dental doesn't have as many clients so I'm able to get in for an appointment a lot faster. I don't think I've ever been on a cancellation list with them. Appointments are reasonable. They do a great job cleaning my teeth. Thank God for Complete Dental because what Affordable Dental did to me was discrimination and lazy. I'm really glad that Complete Dental was there for me when I needed them. I can get dental work done a lot faster here.

Was able to get a appt. the next day for a crown that popped off from a different dentist…read more Staff was nice and friendly, got me in and out quick. The doc was sweet and caring about how I was doing. Only bummer side to this place is they don't start till 8am, it would be great if they had a day or two in the week they start at 7am for normal teeth cleaning type appts. Cause I would really like to be a patient hear after the way they treated me so kindly but I have to be to work at 8am and with my job it's hard to not be there on time.

First Class service from the front desk to the dentist chair…read more My husband broke a tooth and was able to walk-in and get taken care of ASAP I was able to set up a cleaning and exam at the same appointment.

I've been going to Mid-Valley Dental in Philomath since 2009. I have nothing but praises for this…read moreexcellent dental office. Dr. Bennion and his staff are professional, caring, and attentive. When you enter the office they always greet you by name whether this is a first time visit or you've been going there for years. I've had teeth cleanings, fillings, and crowns done with excellent results. If Dr. Bennion is doing filling or crown work he always asks if I'm doing ok. He does not want me to be in any pain or discomfort. The staff is always helpful with appointments, billings and insurance questions, and are very pleasant over the phone. I highly recommend Mid-Valley Dental to anyone seeking a new dental and friendly, caring staff!

Mid-Valley Dental is amazing with my two small children. Katie, one of their hygienists, is so…read morepatient and sweet. Both doctors are very caring and gentle with my kids and the front staff is very friendly and accommodating. We highly recommend them!

Dr. Grewal is a real gem in the professional world of dentistry. As a Chinese American of 77 years…read morewho retired as a Civil Engineer for the State of California, I have seen my share of dentists both here and in Sacramento. They have been a necessary part of my on-going proactive dental care but I never liked going to a dentist nor seeing the hygienist who cleaned my teeth twice a year. After gentle numbing Dr. Grewal gently pulled out my upper left molar the last Monday in July and followed by a visit last Monday to ensure my molar space was healing properly. I appreciated her kindness and friendly professionalism of her office and staff. I am happily looking forward to seeing her for my twice a year checkups and seeing her dental hygienist Karyna in September! Excellent job everyone and thank you.

As a new patient at Springhill Dental office, I couldn't be more pleased with the professional,…read morefriendly and caring attention I have received from Dr. Grewal and her entire staff since beginning care with them. Coming from out of state, where I had care from several dentists, I was impressed about how efficiently my records and x rays were obtained, for comparison and follow up, and how thoroughly they were linked to my first exam, and used to create a treatment plan which Dr. Grewal explained to me in detail. I feel comfortable about continuing to follow the plan as outlined and can recommend them as a good choice for dental care.

I have been a patient at (Kim) Kutsch & (Greg) Renyer Family & Cosmetic Dentistry since 1994 …read more.. wow, more than 22-plus-years now. Let's see, twice a year for cleanings and checkups, eight fillings, two crowns (soon to be three, I cracked a molar while on vacation), one root canal and a bite adjustment (who knew your jaw could just "pop" one day ... and your teeth no longer fit together?). I tell you, I live up in South Salem, and the 46-mile round trip is more than worth it. I trust them implicitly, and recommend Doctors Kutsch and Renyer wholeheartedly and without reservation. Five Stars.

The best dentist ever. I love all the staff. Making appointments is fast and easy. They get you in…read moreright away and treat you like family.

I heard such good things about this practice but Dr Haslam treated me very rudely. I'm 72 and…read moreafraid of dentistry after some bad experiences in my youth. Dr Haslam talked to me as if I were a child and when I explained that I had some bad memories he said "I'm not forcing you to be here". My mental faculties are fine, in fact I continue to mentor graduate students and still contribute to professional journals. Some training in how to relate appropriately to older patients is in order!

I made an appt. for a consultation, I have a large and complicated front upper loose bridge that I…read moreneeded replaced, I was looking for a dentist that could take on this complicated job. I explained when I made the appt. I did not want to waste my time or insurance money with a Dentist that could not do the job I needed.(I had already been down that road a month before) Well when I got in the chair at the appt. Dr.Haslam tells me they need a comprehensive set of x-rays for my entire mouth and this bridge is going to cost tens of thousands of dollars and he will probably need to bring in a surgeon. so they take a couple of x rays and Dr.$$$$ Haslam tells me the same thing again. so I say lets do it! because I need a new bridge. on the way out they make me a 2hr.appt. for comprehensive xrays almost a month out. this bridge is almost falling out and includes 7 teeth. I dont think Dr.Haslam has the experience to take on such a complex job, and just wanted to scare me away. But thanks for wasting my time and insurance money.

I took my sister here for her denture consultation, the staff was beyond friendly, caring and…read moreprofessional. 10 out of 10 recommend them.

I didn't like this Dentist office. I only came here because I was on the Oregon Health Plan. They…read morehave a really long wait list to get in. Like 3 or 4 months between each appointment unless you're on a cancellation list. They cancel your appointment if you don't answer the phone when they call you the night before your appointment. They usually only fill one cavity per appointment. One time I showed up pregnant and the nurse gave me a really dirty look. Excuse me, they didn't ask me on any of the forms I filled out if I was pregnant. The dirty look was uncalled for. They should ask you if you're pregnant everytime you come in the door if they're that sensitive about it. Then one day they told me that they couldn't work with me anymore because my mouth is too small. So they sent me over to the Affordable Dental in Corvallis. Their Corvallis office did a little bit of work on me but they also said that my mouth was too small and told me to not make anymore appointments with them. They wanted to send me to Portland for sleep dentistry. I called my social worker and he said that my insurance won't cover a dentist in Portland. So my social worker referred me to another place in Albany called Complete Dental. I really enjoy Complete Dental a lot better. They also take the Oregon Health Plan.

I am so glad I found this office! I had a bad experience at my last dental office (in another…read morestate) and was super weary of dentist offices because of it. I had never had anxiety for a dentist visit before the last place, where they had tried to bully me into procedures that were not necessary so they could make more money. Luckily, there are places like this one, where doctors still care. Dr Schapper, Amanda, and all of the staff were so very kind and helpful throughout the process. The cleaning and the x-rays were even one of the most gentle and comfortable procedures I've had done (you know how those x rays things that go in your mouth can pinch and be super uncomfortable - not so here!) I actually ended up coming here after searching for an office that would work with my new job's insurance. Everyone I had called over the past months merely said, "we do not work with your insurance." When I called into this office, the woman said, "would you like me to call them and see for you? I know it can be tricky." She called, called right back, was able to tell me exactly what would be covered, and I made my appointment. Everything else continued along with this same kindness and help.

I would say Dr. Kendall Wood is one of the best and kindest DDS in town. He has been my dentist for…read more2 years. recently, he has done frenectomy (to remove tongue tie) for my son as complimentary while other pediatricians hesitated doing this for a newborn and asked me to go to Portland for a such a small procedure. He has been doing this for 15 years. My wife and I are so grateful for that.