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    DoubleTree by Hilton Hotel Lawrence

    2.8 (52 reviews)
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    Our rude front desk girl
    Chad C.

    Customer service is not at all a priority. Front desk girl was rude. I guess we don't fit the criteria here . Definitely wouldn't recommend this place for a stay. I'd definitely look for someplace else . Strong odor of chlorine as soon as you walk in . Headache status

    Black mold
    Matthew G.

    After driving 10 hours we checked into our room 312 and upon going into the rest room we noticed black mold all over the ceiling tiles, and covering the walls and under the sink. There were also what looks to be food stains on the walls and a water leak above the sink. We brought it to the manager (Sabine) attention she stated we could just check out snce this property is not owned by Hilton & she couldn't offer anything else or honor the price at another Hilton property nearby! We had to call HHONORS whom was able to get us a room at another location for a higher rate! Beware Black mold is extremely dangerous and if its this bad in one room its definitely throughout the property!

    Someone swimming laps in the pool, going along the diagonal to get the longest possible laps.
    Dan L.

    One of the quieter hotels I've stayed in, plus the staff are super helpful & friendly, and the fitness center is pretty nice. I've been traveling for a week and this is the quietest hotel I've stayed in all week. If you have a room that faces into the lobby, the lobby is pretty quiet, and if you have a room that faces out, most of the rest of the rooms face out into a quiet back lot. The gym is huge for a hotel gym. Unfortunately, the space is mostly empty, but they still have treadmills, ellipticals, a spin bike, a recumbent bike, a dip/hip flexor rack, and two benches with dumbells going up to 50 lbs. Also, the saltwater pool is long enough to be used as a short lap pool. It's weirdly shaped, so you have to swim on the diagonal, which makes one of the turns against a 45 degree wall, but it still beats the pool in most hotels. BTW, this hotel is old, and it shows. A lot of the finishes and furnishings show serious signs of wear and tear. I don't care about that kind of thing, but if you want a nice, shiny, polished, hotel, this is definitely not it.

    Looking down on the indoor pool from my room.

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    3 months ago

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    10 months ago

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    10 months ago

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    11 months ago

    Got to be the worst doubltree I've stayed at. The smell is absolutely awful. Its dark walls are rotting everywhere...

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    11 months ago

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    2 years ago

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    2 years ago

    Ok abit dated. Friendly staff. Has a bar with ok beer selection. Great service. Typical breakfast with an omelette station. Opens at 5 pm

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    7 years ago

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    9 years ago

    Business owner information

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    Tiffany L.

    Thanks for writing this review, Dan! Safe travels.

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    2 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Very nice hotel. Overall very clean. Pool was in the main lobby and very nice. Would definitely stay here again.

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    3 years ago

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    Page 1 of 2

    Ask the Community - DoubleTree by Hilton Hotel Lawrence

    Review Highlights - DoubleTree by Hilton Hotel Lawrence

    We spent 7 nights at the Double Tree in Lawrence while in town for our son's wedding.

    Mentioned in 8 reviews

    Read more highlights

    The Oread Lawrence, Tapestry Collection by Hilton - Guest room

    The Oread Lawrence, Tapestry Collection by Hilton

    (92 reviews)

    $$$

    Something very strange is happening at this place. The staff all seem extremely confused about how…read moreto provide basic customer service. The room I stayed in had plaster and paint peeling off of the wall in the bathroom. It also just felt very sparse--no carpet, no rug. The bed was only half made. Other reviewers have mentioned odd noises at night, which I also experienced. The service at the restaurant is absolutely terrible. I waited about 50 minutes after ordering breakfast. My order included a cup of coffee. After about 25 minutes, the lone server came over and explained that she had many things to do before she'd get to the coffee order and could I just get some coffee from the lobby instead? What?? You're serving breakfast and you can't just pour me a cup of coffee?? I would never, ever go back to this hotel. It's truly terrible.

    The hotel is not worth the price. Other than location, not much to recommend. The rooms were not…read morecleaned during our stay. The shower was out of soap and we could never get them to refill it. Did not get replacement towels. The food was also suspect. Ordered a trio of dips, salsa, cheese and what they claimed was fresh guacamole. The guacamole had a brown skin on it and tasted like it had been in the frig for a while. The cheese also had a skin indicating it was anything but fresh. The salsa tasted like it was fresh, fresh out of the pace jar. The flatbread we ordered also came out burned. The cleaning crew did show up, around 6 am the morning we were supposed to leave. Making enough noise in the hallway outside our door to wake us up. Other than location close to campus cannot recommend.

    Holiday Inn Express & Suites Lawrence

    Holiday Inn Express & Suites Lawrence

    (22 reviews)

    $$

    Rooms were very clean, pool and hot tub worked great! Breakfast was enjoyable. Theres a movie…read moretheater in the far end of the parking lot that my teens enjoyed! 24/7 tea, coffee and hot cocoa was appreciated.

    Holiday inn Express Lawrence,  KS…read more My husband,  daughter  and I decided to stay at this hotel because  my husband has stayed at several other HIE hotels  on business in other cities  and liked them. Not so here. In fact, it was truly awful.  We booked a week here. Not a brief visit. We arrived late on a Friday night and had conveyed we'd be late due to a long drive. When I went to check in about 9:30pm a male, Asian front desk clerk said 'oh good. You're the last one I'm waiting for.'  OK ... we got our keys and went up to our Room 202. Immediately noticed a strong, stale, moldy mildew smell. The bathroom had wallpaper peeling off and a lot of mold in the shower crevices. The next morning, we went down to the grab and go breakfast. If you enjoy high sugar,  prepackaged gas station food...this one's for you.  I asked if there were any hard boiled eggs.  No. Coffee had no nondairy creamer and tasted like dirty water. We told the front desk  girl about the smell in our room and also requested additional towels.   When we used the keurig in our room, it was no better than the lobby coffee.  Headed to  IHOP disappointed. Upon returning that evening,  the smell in the room was no better. We ran the air conditioner  24/7. No extra towels....but there were dirty, wet ones in the wardrobe from the previous person. Gross. By the third morning, my husband and I were feeling terrible. Headaches,  congestion, generally  awful. That morning, we told the front desk they needed to resolve the smell and, by the way, still no extra towels and trash is overflowing.  That evening, we could tell something had been sprayed to cover the odor but the problem was not solved. My husband  went down to the front desk to  insist on a new room while my daughter and I packed up our stuff...including  the towels and wash cloths we finally got the  previous evening. Still trash and wet towels in the room. We moved to Room 224. Thankfully,  this room had no smell and was in good condition.  It is apparent that housekeeping and  maintenance  staff desperately need training. Our second room was never turned either. We saw the manager on 3 separate occasions,  including checkout,  and were never asked how our stay was. We noticed he was in his office and wondered how it's possible to manage a hotel from behind a desk? Hopefully,  the corporate owner and/or Holiday  Inn will realize this facility  requires desperate help so other customers will not be subjected to these issues in the future.

    Quality Inn & Suites Lawrence - University Area - Dirt and hair behind the bed.

    Quality Inn & Suites Lawrence - University Area

    (20 reviews)

    It was reasonably priced. Our room was clean the beds comfortable. The breakfast was decent. Both…read moretoilet paper rolls were small we almost ran out. However, the pool was described as cold stagnant pond water. You should just close it if you can't keep it up. Staff was friendly but hard to find. Was not at the desk at check in and we didn't wait around for them at check out.

    I've stayed at many Choice Hotels. I've been very happy with my experiences with the chain,…read morehowever, this one fell through the cracks. Bed had hair in it. Sheets had stains. They may have been washed but I couldn't tell since it wasn't a fresh smell. The bathroom door knob was loose and about to fall off. The breakfast was sub par. Curdled yogurt, no biscuit's and gravy that I could find. The frosting on the cake was when I went to take a shower and the shower knob wouldn't budge. Called the front desk to see if maybe I missed something. He implied I didn't know how to turn the knob correctly. He ( I assume mgr since he was training a new employee) said he would send a maintenance man, but, it was 10Pm. We were in our night gowns. So I said no not now, the time to fix it was when and if the housekeeper had reported it, which in my opinion would have been when she cleaned it. He handed the phone off to a trainee and left. I told the trainee to let him know I would meet him in the morning to discuss the matter. Of course, he wasn't there. This only happened 2 days ago so I'm still a bit miffed. We still enjoyed our bowling tourny, just won't stay here again.

    DoubleTree by Hilton Hotel Lawrence - hotels - Updated May 2026

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