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    Double L Trailers

    1.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    6 years ago

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    Specialty Trailers

    Specialty Trailers

    5.0
    (2 reviews)

    My wife and I were passing through the San Antonio area last year on a trip from Oregon. We were…read moregoing to be there for a few days, so I had an opportunity to do a mid-trip inspection on our travel trailer. I was shocked to find that a couple of the spring shackles were worn to the point of imminent failure (five year old trailer). There's no way we would have made it back home without an immediate repair. We made contact with a trailer outfit in New Braunfels - the owner took a look at our issue and thought he could fix it. He said to bring it in the next morning. When we showed up, the owner wasn't there. We waited for about 45 minutes - when he did finally arrive, his story changed completely - he said he couldn't help us, and that "we'd be fine to make it home." Desperate, we made about 10 phone calls before we happened onto Brian at Specialty. We brought the trailer by, and he said he could probably deal with it the following morning "if his guys showed up." Sure enough, I called him first thing, and he said to bring it by. Backed it right into his shop, and an hour and a half later, all of the spring shackles were replaced and we were ready to roll. Gave us great peace of mind for the rest of the trip. It's really hard to find vendors like this nowadays. No one else could or would help us. His guys did a great job, and the price was amazingly reasonable, considering it was somewhat of an emergency. Highly recommend Specialty Trailers!

    Brian made this the smoothest purchase I've ever made. He found exactly what we needed and had it…read moreready for delivery within 48hrs. Everything was fully welded, not half-assed, and the tongue weight is less than 20lbs when empty. I called 6 other dealers before being recommended contacting Brian. Save yourself the time and call Specialty trailers in Live Oak, TX. Well worth the quality I got. Tandem 77"x14' with lift ramp and pipe top railing and spare add on ~$2200 OTD

    Blue Compass RV Boerne

    Blue Compass RV Boerne

    2.3
    (42 reviews)

    Just a few days into our 10,000 mile cross country tour (and far from our Los Angeles home) we…read morebegan to suspect that our Tahoe needed a larger drop on the hitch we were using to tow our Lance travel trailer. We scrambled around to locate a Lance dealer and were lucky enough to find ExploreUSA and service advisor Kris Camacho. After parking our trailer at Admiralty RV park in San Antonio, we plunged into late afternoon traffic and headed for ExploreUSA RV in Boerne, about 30 miles away. Despite arriving just before closing time, Kris was determined to take good care of us. He took me out to one of their Lance RVs and patiently explained how the Lance frame construction required special fitting, a little different from the hitch setup that I had purchased. And he told me what I needed. Bad news: They didn't have the parts I needed at their location. Good news: Kris located the part at a different ExploreUSA RV location... which was just about to close for the day. Bad news: There was no way I could get there in rush hour traffic in time to have them install it. Good news: Kris arranged for the purchase over the phone, drove to the other location himself, on his way home from work that day to pick it up. Best (and most amazing!) news: Kris then proceeded to Admiralty RV Park "on his way home" [really?], located our Tahoe, pulled out his tools and then took apart our trailer hitch/leveling assembly and fit it with the new drop hitch part. While he worked, he admitted that he was worried I might not install and adjust it properly myself and he wanted to make sure that my wife and I had a safe trip. By the time he was finished, it was nearly 7:30 pm, well after his work day should have been completed. In all my 70 years on this planet, I have never seen such "above and beyond" customer service. I felt like I had a very smart grandkid looking out for me! Thanks to Kris' concern and initiative, we have subsequently logged many thousands of safe, solid handling on America's sometimes dangerous, broken-up roadways. Thank you, ExploreUSA RV and Thank you, Kris!

    Went in for a part after I had a blowout on my camper. I know the part was $72. The parts guy told…read moreme there is a 40% up charge. He then told me total was $120, before taxes and shipping. I'm not a mathematician but I know 40% of $72 is not $48. I argued with him for a few mins but then realized it was completely pointless. He just pointed at the screen and said "that's what the system is calculating." I left and called three other authorized Grand Design dealers and they all gave me a quote of $99. I just felt like he was intentionally trying to rip me off...or apply the "Boerne tax.". If you go there, just double check all the prices they give you. Felt slimy. I won't be back there for anything. Too bad, I know I would have upgraded my camper before too long and this would have been my first stop.

    Double L Trailers - trailerdealers - Updated July 2026

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