Great customer service, I needed a haircut, and they did a pretty good job, just a basic haircut. I…read morehighly recommend making an appointment ahead on time.

The name of the Barber Shop is Honky Tonk Barber. I found this gem driving through Gonzales looking…read morefor a new Barber Shop for the men in my family. This is the 2nd time I have been here to get dad's haircut. He takes his time. Dad has looked pretty cute both times. The vibe in here is pretty chill. With a good size waiting area. He works by appoints o make sure to call. He does send reminder text about your appointment which is very helpful for me with our busy family schedule. If you are looking for a Barber who know what he is doing takes his time and his pride in his work. Check this place out. Hot towel is dad's favorite part. (He is 74years old)

It has great service the barbers there are real professional and courtesy n friendly I would…read morerecommend all my family and friends to go there I would give them a 10

I have always liked Great Clips, but as someone who is handicapped and relies on a mobility…read morescooter, even in my own home, I was spoken to in the most condescending, hurtful manner by the manager, who compared her having to walk from the parking lot similiar to my need for a scooter to get around, even though this woman was cutting hair, and working full-time on her feet. The issue started because I registered online using my name for 2 people, as usual, since the wait was 22 minutes. I told my mom I was not sure about getting my haircut because I had a new cut in mind and wanted to review it with the stylist once called. There was no parking up front, so I let my elderly mom off up front and told her to let them know the registration was under my name and I'd be in. I then parked in the handicapped spot, my husband unloaded my mobility cart and I went in. I was told by the person upfront that they had no record for me, but my mom was already in a chair. I asked them how this was possible when the registration was mine. My mom's name was no where on it. After much hemming and hawing, I was told that my mom came in and told them it was under my name and that I was coming in NOW, but she mentioned that she was not sure if I planned to get my haircut meaning I wanted to talk with the hairstylist when I was called. Without waiting the few minutes for me to get in, they decided to completely delete my name from their list, even though my mom said I was on my way in the door. However, when I did finally get to talk with the "manager", who stood there when I first walked in with questions and acted like she didn't know what was what, I asked what should've happened if I did not show up. She said that they would've skipped my name and gone to the next person until I came in unless I did not show up for 15 minutes and that after 15 minutes, they would delete me. Why was I deleted when I came in less than 5 minutes after my mother? I even made sure that the manager understood that I was delayed the short time behind my mom because I needed the mobility scooter to be able to get inside, to which this woman who is standing in front of me, actively standing cutting hair, had the audacity to tell me that she knows how I feel because she has a bad hip and has to walk into the store from the parking lot each day since she can't park in the handicapped spots. I think this disparaging attitude is what upsets me the most. How dare someone who does not HAVE to constantly use a mobility cart to get around tell me they know how I feel because they have to walk inside from the parking lot. I would love to have that option and would love to be able to stand for hours working. When I was able to work, I worked in customer service industries for many years. Had I been faced with this situation, I would've either taken mom back and left my name in line since I was coming right in or I would've told mom that since this was my registration, she would have to wait for me. They could've gone on to the next person if need be. That action would've been understandable. However when I told them all of this, I was told I would need to wait 19 minutes because I was at the back of the line now. I would've been appeased by a simple I'm sorry this happened instead of excuses and blaming my mom. As I was discussing all of this with the manager, a nice elderly gentleman came in who had also registered online, and he told them to take me next, as he was called as soon as he came in the door. To this the manager said no that I did not need to get my hair cut there because I had told her that she had lost 2 customers and that I would no longer be coming there to get my hair cut. At this point, it became apparent to me that the manager had no desire to make anything better. In fact given her comments about disability, it seemed she was enjoying making a bad situation worse. I do apologize to anyone who was in the store this afternoon as I was angry. However having your life altering disability compared to the inconvenience of having to walk into work from the parking lot does tend to leave one upset and feeling very small.

Great Clips is great. I love everything about it, because it's me. All about me. It's all about…read moreme. That's what I like, love, about it. I got real comfortable.