Let me first start off by saying that I have been coming to this location for my son since we moved…read moreto the area in 2018. Generally speaking, the place is pretty clean, and the staff is decent, although some stylists are better than others. That said, the reason for my lower rating is due to their ridiculous policies (seemingly since the Pandemic, but not talking about the safety factors). Most recently, we had an appointment in which due to traffic, we were 7 minutes late. 7 minutes. Upon walking in, I was told that I missed my appointment window and there was no one to cut my sons hair because "our stylists have to pick up their kids". Honestly i thought it came off as rude, but I let it go. Then I get a text that I was a no call/no show to the appointment. In 4 years of coming here, this is my 2nd time being late. The first time, I'm not sure I even hit 5 minute late mark, and was also told then that I missed the appointment "window". I am usually in and out of the place in about 10 minutes, so it shouldn't be unreasonable to still take an appointment for being a few minutes late, especially considering it almost never happens. The other thing that irked me, and should have been my queue stop bringing my kids here, was how many of their "promotional and safety" emails were worded during the pandemic. While I appreciated the safety protocols, it seemed not everyone followed them correctly (and believe me, they had very specific rules that you had to follow, some of which were ridiculous). So for those people, whoever handles their e-mail marketing decided it was wise to literally berate and scold parents as if they were children themselves. So much so, that it was actually a topic of hilarious conversation with a handful of parents. All I can say is to do better by your customers and loosen some of your policies. For now at least, I can no longer support a business that can't support or accommodate their customers when rare situations arise.

My granddaughter is scared to death of water we can't wash her hair or brushes it ! She looks like…read moreno one cares about her ! She just turn 4 so we decided to Take her there they were outstanding I highly recommend this business for any child ! Our stylist has the patients of an angel she was still scared but not as much And the end result she looks like cinderella when she left !

I originally started going to a different Levelz location and had a great experience, and that…read morequality has carried over here as well. I've been getting my haircuts from Geo for a while now--he consistently does a clean, precise job every time. The shop itself is always spotless and well-kept, and the conversations are always solid. Definitely a great spot with skilled barbers and a comfortable vibe.

I'll begin by stating the owner, Melba, is one of the most talented stylists that ever serviced me…read more Not only is she extremely talented in styling but she works at a fast past. For the quality service she provides you can't beat the price anywhere! A week and a half ago I decided to get a protective up do. As I am relaxed, however am on a growth journey. I brought a picture into the salon to show her how I wanted my hair styled. She looked at the picture then had an assistant wash and blow dry my hair. ( The wash felt absolutely amazing!) Finally, Melba worked her magic. My hair actually looked better than the model's hair in the picture I showed her! I never left a salon so satisfied! This salon is highly recommended!

I absolutely love this place!!!!!! The owner is very nice and friendly. She knows us as soon as…read morewe walk in and exactly what my kids want. I would recommend this place to all my friends and families for their children.

Yesterday I took my 8-year-old son to get his hair cut by Kelly. We've been coming to her for a…read morecouple of years, and my son was genuinely excited--he loves getting his hair cut by her. Halfway through the haircut, in a salon full of people (another client in the chair, someone waiting for him, and two entire families waiting for Kelly), she loudly announced that my son "has lice" and immediately began stripping him of everything. I was completely shocked and confused. My son has never shown any signs of lice--he doesn't scratch, I wash his hair daily, and I've never seen anything. I immediately asked, "Can I see?" and she loudly responded, "Outside you can," in front of everyone. She then told me I still had to pay full price, despite the haircut not being finished and continuing the service. While waiting to pay, I stood there for several minutes while Kelly loudly instructed the assistant to "spray the WHOLE area with Fabuloso and let it sit," wrapped my son's cape in a bag, and announced that it "has to go outside for two weeks." All of this was said loudly, in front of everyone, while every person in the salon stared at us. My son was in tears, asking what he did wrong and why we were being kicked out. He was humiliated, confused, and scared. Kelly continued loudly explaining that she saw "eggs," a "bloody bug," and claimed he must have had lice for days or weeks--again, all said publicly. I took my son immediately to urgent care, where he was examined by two nurses, a doctor, and myself. They checked multiple times. There was no lice. No eggs. No nits. No redness. No bite marks. No scratches. What he had was a small amount of dandruff. Nothing more. I am writing this review the next morning after sleeping on it, and I am still heartbroken. Not because she stopped the haircut--I understand that if she thought she saw something, she needed to stop service. What is unacceptable is HOW she handled it. This could have been handled privately and calmly. She could have quietly informed me while disinfecting, and I would have paid, thanked her, and left without incident. Instead, my child was publicly humiliated. Kelly works with children. This is not how you treat a child--or anyone. My son has ADHD and severe anxiety, and this incident has deeply affected him. He has been questioning and crying about it all day. According to the medical professionals who examined him, Kelly was mistaken. I will never return here, and I do not recommend this salon to anyone--especially parents. Someone who handles a situation like this should not be working with children.

Great service and prices. Friendly staff that is dog friendly. Nat, Darlene, and Pat are the best!read more

As a son of a barber, I can highly recommend this barber shop. Great rates and great service.read more

I was referred here by my girlfriend who has not been here in years but said it was great when she…read moredid. Well let me tell you the service was great. From the initial welcoming to the conversations and to top it off price is reasonable. Highly recommend this hidden gem!

I've been a customer since 2021 and I always get great service, everyone is friendly, and Sandy…read moresends coupons to all her customers. I will remain a loyal customer to a business that cares about the service they give to all that enter her doors. Thank you Sandy

Friendly staff and great service. They do a beautiful job, strong, last a long time…read more Wait time is very long

I stopped in on a very busy day. Despite that they were very friendly and honestly communicated…read morewhat time to come back. They even texted me to update me that I could come in a little earlier if I wanted. I got a fantastic pedicure- I selected the signature and the massage was great. The place was clean and the staff was caring and friendly. This was my first time. I plan to go back in a couple weeks for my next pedi.

I thought it was a little overpriced for the service that was charged and everything seem like it…read morewas just basic