Bad news bears period!! and laziness period, renter's should never have to repairs things, that…read moreis the owner's responsibility !!!

I couldn't agree with the other reviewer more. Danny Mao has been our property manager in Valley…read moreSprings for 2 years now. How refreshing it is to know that he is looking after our property. He is very responsive, polite and knowledgeable. Couldn't ask for a better property manager ! We highly recommend him.

As a property owner living out of the area, Mike was difficult to work with. If you have an…read moreexpectation to get anyone to answer the phone, don't hold your breath. He's a good ole' boy working a construction business and doing property management in the winters to keep some Income stream. He's not a professional, not anywhere close to a professional. You'll have to spend your time and energy making sure he does his job. He did not perform a walk through checklist or keep a record of the items we discussed so he had no follow through on what we discussed after I traveled six hours to have this meeting with him. He didn't remember items we spoke of during the initial walk through, and can't provide a walk through list or anything we talked about although at the end of the lease he claims he has one, now that I brought up an issue with the renters move out. His contract is one sided in his favor, and He sides with his unstable renters. McKenzie and Mike took up to a week or more to return my calls or reply to my emails, and often not at all. Communication is very poor. When I finally just got blunt about their lack of follow through or communication, they would finally call me back. I don't want to do business like that and I sure don't want to work with someone that does. He also put an unhinged tenant in who left it a mess while Mike claimed it was clean. I had new carpets installed and the tenant left them dirty. He claims he had a receipt for cleaning them. I never saw it. He personally vouched for this guy. When it came to providing the renters notice to vacate (once he heard I was selling the place at the end of the lease), they backdated his notice and gave it to me at their end of their deadline. Backdating a notice to vacate is illegal and unethical. He sent me a nice little passive aggressive email at the end of closing out our business saying how much $ he made me. Which is a total joke since the house was in pristine condition and he put an unstable individual in their in the first place this costing me $. Don't use him. And if you have to for some ridiculous reason, Be prepared to spend your time and energy to make sure he does his job, and remember you're paying him for that. Get everything in writing, communicate only be e-mail.

We have done business with Mike at Quail Property Management for more than 20 years and have no…read morecomplaints. As out of area landlords he found renters for our property so that we had minimal time with a vacant house. All maintenance and repairs were handled by his office with the stipulation than anything over a certain dollar amount would be run by us first. Our last tenant rented from us/Quail for more than 18 years and, in fact, when we decided to sell, he was the one who bought it. The saddest part of selling our house was saying goodbye to Mike and Mackenzie. We loved knowing they were always there! Sherry & Dan T San Francisco

We can't recommend another office more than Remax. We know that we can find a property that fits…read moreour needs using Remax and trust their experience to get the job done!

This agent is likely much better for a buyer than seller. Her description of my family's property…read moreleft out that it is horse property, other important details of the property, only outside pics and stated in the description that the home needed upgrades. Very disappointing.

Stacey did an outstanding job helping us with the sale of our home in Arnold. We interviewed with…read morea few local agents, and decided on Stacey because she checked all of the boxes. She offered marketing to a wide audience including Bay Area Buyers, which was crucial in our decision, she was very professional, timely and she communicated the process very clearly. In less than 60 days our property was listed and closed escrow. As it turned out, it was Stacey's buyer that purchased our property. We very highly recommend Stacey!!

All of the following is my subjective opinion. I would put a…read morenegative 5 stars if possible!! Whatever you do, do not contact this agent!! She is arrogant and rude and actually hung up on me when I asked to be taken off her mailing lists, not even waiting for my name and address!! I was not upset when I initially called, as it was just a simple request, no problem with most people. We had already asked that Century 21 agents NOT contact us in any way as ours is a vacation home and a friend forwards the mail to wherever we are so it doesn't fill up our mailbox here. (I have to call in every year to remind the Century 21 office in Arnold.)There are so many century 21 agents up here that they all send you stuff fighting each other for your business! Her "zillow" bio page she directs one to in her letter seems arrogant and haughty (read it yourself) as if no one can figure out the real estate market without her. PPS: Please note that her comments to my review try to place the blame on me for complaining as some "emotional" cripple or something. Most realtors when asked not to receive their mailings would just say sure, sorry to inconvenience you and note my name and address. But she actually HUNG UP! This simple call really reveals her character, and I'm sure she must just bubble over with niceness towards those that she's making money off of!!

My wife and I have had experiences with many different real estate agents over the years, and I can…read moresay without hesitation that Sharon has been one of our favorites. During the improbably process of buying our family's favorite "rental house", Sharon helped us successfully navigate a series of obstacles such as keeping tabs on a home that was already sale-pending (but later fell through), and handling a difficult, multiple-offer situation that required a late night change of offer letter that ultimately resulted in our winning offer at a reasonable price. My wife and I often remark that we would not own the home today if it wasn't for the efforts of Sharon during this time. That experience alone is worth a positive review, but what really sets Sharon apart was her desire to make sure the "seal the deal" approach extended into happy home ownership. Sharon helped open the home as furniture was being delivered, drove by to check the driveway, secured help to clean gutters, kept spare keys to be checked out by contractors, did a security check, etc. Even a year after owning the own, we know we can count on Sharon for any referrals or to lend a helping had at a moment's notice. Sharon is truly interested in helping people find the home they love and making everything about home ownership as easy as possible. She's intelligent, hard-working, detail oriented, knowledgeable, trustworthy and a great communicator. I highly recommend her.

Wanda Lake is very deceitful and disingenuous. The neighbor's house is for sale, but instead of…read moreplacing the sign in front of his house, as two previous realtors have done, it's in front of our house, which misleads people. We do share a driveway, however, realtors should be truthful and she is not. Just because the seller wants it, does not require the realtor to go along with misleading the public.

Terrible.Shes supposed to be the mobile home guru..nop, just sits on her hands until someone sells…read moreit for her.She doesn't do anything. Dresses like she just got up. Was told not a morning person. Don't be bugging her in the morning. Not professional whatsoever. Not impressed whatsoever. Wanted me to lower my price constantly, even though I did the Research and I know it's very comparable too similar mobile homes. That's because they get a set price under a certain amount. So it doesn't matter to them what price it is ass long as it sells fast and they get money in their pocket. I did a fake call, had a friend call to find out what the problem was.She was very uninterested in selling the mobile.Instead, lots of negativity about the park at first. Basically, trying to tell the people to go drive by first.And if you like the park, then we'll talk about selling the mobile, which made no sense to me whatsoever. You sell the home first, and then the park. Not the other way around.Going on 5 months. So I canceled our contract and she put in a clause,if it's sold between now and the original contract she still gets paid I guess for doing nothing. When contract is canceled, you don't have the right to go on.Someone's property without proper notice.Should contact the person to tell them you're picking up your rickety old metal sign from the 80s and lockbox.You don't just show up and and surprise them and go on your property to get your things. Freaked out dog, which I normally would put away if someone was to show up. As for me, trying to relax on my day off with very little clothes on. As we discussed picking those things up on monday, she decided she was in the area on sunday and thought she would just pop in instead Very unprofessional.This company used to be good reputation. No, not anymore.Please go with a active realitor that wants to actually do something to sell your home and represent you as a seller. I do not recommend.

Paul Wild is the best realtor anyone can have. He has helped me so much. He keeps me in touch with…read morethe real estate market after he helped me buy a cabin in the woods. On time, honest , dependable service. Exceptional knowledge of the area! Will buy my next house through him. He is great.

Steve Campbell at Berkshire Hathaway in Sonora is the best realtor for the job. I am…read moredetail-oriented and analytical but a new home buyer, and Steve was extremely patient while we went through the home buying process. He spent hours explaining every step of the process and was intent on educating me on my rights as a home buyer. He did not move on to the next step until he was sure I understood what we were dealing with at the time. He was always available by email and telephone for my questions, and I never, ever waited for a response from him - it came immediately. At the same time, he worked swiftly and professionally, meeting many deadlines in a short amount of time. He was at all times professional, considerate and supportive of me. When the deal closed, I received a congratulatory email from him even though he was out of the area on another project! I can't imagine a smoother home buying process and I highly recommend this company and this realtor.

Couldn't ask for a better realtor! Leeann obviously has a passion for what she does and goes above…read moreand beyond to make sure her clients are taken care of.