Worked with Emily on our headstone. She did a great job designing our monument! Getting all the…read moreart work and full names on the stone was not easy. Manufactured overseas, it has to be shipped to Belton. Central Texas did my parents stone. Great to work with them!

Emily guided me from the beginning to placement of our marker. she is professional, knowledgeable…read moreand so easy to work with. I appreciated every update she gave from purchasing through placement. I highly recommend Central Texas Memorial Company.

I am so grateful that we were recommended to this amazing place.! This is such an amazing place…read morewith an amazing staff!! Mrs. Crotty is so professional and knowledge about her business.!! She honors her word and follows up with ALL HER AFFAIRS!!.. Such a blessing of establishments and people My son looked so good.!! I would definitely recommend this amazing place!!

During one of the most heartbreaking times of my life, Crotty Funeral Home was truly a blessing…read more After having a very disappointing and painful experience with Serenity Celebrations of Life -- who delayed picking up my daughter, failed to communicate clearly, and neglected our urgent requests -- we turned to Crotty, and the difference was night and day. From the moment we contacted them, the team at Crotty was professional, compassionate, and incredibly responsive. They treated us with genuine care and made sure every step was handled thoughtfully. They were attentive to our needs and also provided services specifically designed to support parents with younger children, which meant so much to our family. Every person we interacted with carried themselves with grace and professionalism. They were organized, patient, and kind -- traits that are so important during such a vulnerable time. I truly felt like they cared about us and about honoring my daughter with dignity and respect. I can't express enough how grateful I am to Crotty Funeral Home. They brought some peace to a situation that felt impossible. I only wish we had gone to them from the very beginning.

When my sister passed away Hewett-Arney was professional, responsive, caring and efficient. Living…read morein another state I was not able to meet with them in person to make arrangement but they worked me to understand my options and what I needed to do to arrange for her cremation. When I was able be in Temple to attend to my sister's affairs, they were always gracious, caring and reassuringly professional. Even when plans changed as I found documentation on my sister's wishes, they adjusted quickly and always with caring and comforting words and actions to arrange transport and burial in yet a different state. Definitely good people to work with in a time of grief and stress.

My mother bought a prepaid funeral plan with Hewett-Arney back in 2018. At the time, the service…read morewas wonderful. Since then I believe the funeral home was sold to a third party. My mother's health had been failing for over a year and she went into hospice on Monday and fell into a coma Thursday. She wasn't expected to make it through the weekend. I had flown in from out of state and my Aunt had come up from Houston. We went to see the funeral director Friday to finalize arrangements and set things in motion as much as possible. Getting information from him was exhausting. Perhaps I should've brought in a CIA interrogator? When I asked if we could have the funeral on Monday, he informed me he "doesn't work on Sunday". He also said he would need two days to prepare the body. We said we wanted a closed casket. He did assure us that if she passed on Sunday, someone would pick up her body so it wasn't just sitting at the nursing home. We went to a florist afterwards (recommended by a family friend, not the one he recommended) and they were amazing. My mother passed away Friday night, so we returned to the funeral home by appointment on Saturday. At this meeting David brought out a paper that had been filled out by my mother with much of the information on it we were discussing Friday. Information like; which flowers, what scripture, etc. You know, information that would have been helpful Friday when we were DISCUSSING those things. Particularly, flowers since we had picked them out Friday, which he knew we were doing! We had the visitation on Monday 5-7. He did not stay for the visitation, because he works 8-5. His assistant stayed in the office until we left at 7. She, by the way, is amazing. On Tuesday, with just over 2 hours till the funeral, he texts me that my mom looks very nice and the casket is currently open, however if I want it closed they can do that as well. Since I had told him Friday and Saturday that we wanted a closed casket, we were eating, and he had really pissed me off at this point, I didn't reply to his text. We were going to be arriving a half hour before the funeral which would give plenty of time for them to close the casket. When we arrived and my Aunt asked him to please close the casket, he SCOLDED us for not replying to his text. Changing from an open casket to a closed involved him moving the flowers over, closing the lid, and repositioning the flowers. You don't get to scold the grieving family like that! NOT acceptable. To top everything off, he signed the guestbook at the very top! He didn't ask first. He didn't sign at the bottom after all family and friends. He signed at the top!! He seems to have zero EQ and zero customer service skills. Since he is in a service industry that requires compassion, those are pretty big deficiencies to have. I believe my Aunt was very accurate when she said he is like that person getting ready to retire and has already mentally checked out. As I mentioned earlier, his assistant Rebecca is amazing. She knew that my mother loved butterflies. She took the initiative to add a row of butterflies to the funeral program - they were beautiful! That little added touch meant SO much to everyone at the service. She should be the front person for the funeral home instead of the insensitive jerk that we dealt with. It is unfortunate that the reputation built up over a century is being decimated by the current director.

The staff went above and beyond to help us honor our loved one. From the moment we walked in, they…read moretreated us with compassion, patience, and genuine care. Every detail was handled professionally, and they took the time to answer our questions and guide us through each step of the process. Their kindness and respect meant more to our family than words can fully express. They made sure our loved one was honored in a beautiful and dignified way, and we are grateful for the support they gave us during such a difficult moment.

From the owner: Let Us Help You You…read morewill see here at Harper-Talasek Funeral Homes we truly do care for our families and that it will always be an honor for us to be able to help your family during such difficult times. We're not just here for you at the moment, we're here for you always.

Scanio Harper recently handled my mom's funeral. They were highly knowledgeable, professional,…read morerespectful, and caring at every point in the process, from preplanning all the way to the grave site. I highly commend Shawn, David, Ben, and Rodney, all of whom assisted me at some point in the process. They made me feel as if they had all the time in the world for me and my family, and I recommend them without any reservation at all.

My mom passed away the day before Thanksgiving this year, which we knew would make arranging…read moreservices and burial more difficult. Keith worked with my sister to find a purple casket (mom's favorite color) and schedule services for the upcoming weekend, and David was kind enough to meet us the morning of Thanksgiving to make the arrangements and even wore his purple shirt to my mom's service. The team worked hard to anticipate and meet my family's needs during the most difficult time in our lives so far. I cannot express the depth of my gratitude.

This team of professionals exceeded all our expectations, handling everything from pre-need…read moreplanning to even the smallest details with care and respect. Following the sudden loss of a family member who was uninsured, they worked quickly and compassionately to revise a plan that fit our budget so services could begin promptly. Throughout the entire process, John, Stacey, Crystal, Robby, and the entire staff treated us with kindness and dignity, making a difficult time more manageable. I highly recommend Heritage Funeral Home for anyone seeking thoughtful and professional service. Thank you all for your amazing support!

My mother passed and she had a pre-plan with this facility. We had an appointment for 12:00pm, but…read morethe funeral director didn't show up until 12:30pm. We had to repeat answers several times. Contracts weren't ready for us to sign, she had to keep going out and coming back into meeting. Spelled my mother's name for her...she misspelled it twice on the paperwork after that. Emailed her the obituary we had written, she didn't even bother to check her email before asking us for it. We had requested a private family service before a memorial service, but she posted the private family service in the newspaper instead of the memorial service, and she spelled my mother's name wrong again. When I brought it to her attention she blamed it on the newspaper. I spoke to the newspaper and they informed me that the funeral home sends the obituary to them directly. When I came to see how she had prepared my mother for viewing, no one even acknowledged me when I entered the building. I stood in the lobby for at least 10 minutes before funeral director came out of the chapel and said she was ready for me to see my mother, even though there was a lady sitting in an office in the lobby area. I don't find them to be very professional nor compassionate. I would not recommend this facility for your loved ones final preparations. Kimberly Eakin

Contacted this funeral home in order to transfer my burial insurance that I took out in GA , so it…read morecan be used here in Texas. Everything will be the same so great value with this transfer over. Sabrina Young the owner came out to the house and I showed her everything I had and then we went from there. She is a veteran and the service officer at the local VFW POST. This is very beneficial for me being a disabled vet. She also discussed a lot of other veteran options and paperwork for the headstone and cemetery plot. I highly recommend this funeral home to anyone, but if you are a veteran this is the service you should use this service. Sabrina will be there to help your spouse through all the steps during this transition.

I would like to salute Sabrina Young for her work to build a veteran business that supports our…read morelocal community. Our experience on planning our funeral exceeded our expectations. We learned from our parents that pre planning our funeral is the best thing we can do for our family. When that day comes, the experience will be handled with Dignity and Respect!

Local florists will not deliver flower arrangements to Serenity Life Celebrations Waco because the…read moreSerenity staff is not reliable in being available to receive deliveries. Serenity should do better.

Where do I start with this train reck. The grounds were unkept weeds everywhere. As soon as I…read morewalked in, I knew immediately that this was a mistake. But unfortunately my family had already made the decision. The deco resembling that of a sleazy night club/lounge set in the 1970's. The owner Adrian did not seem to have any care or concern for my family's loss. Praying with the family seemed more formality than anything. This is a place that should have never existed in any community let alone central Texas. The empathy shown was only for his his bottom line. If you are looking for a professional do not come here. There was no checklist nor outline given to the family that detailed what to expect for the next couple of days prior to the funeral. The only concern was when the payment would come. Who was paying and how much money they would receive. Then and only then, would we receive more information. They did not deduct the items that we asked them to remove. They charged us for a plastic floral arrangement, that the owner (Adrian) picked out. I should have expected nothing less, from an individual wearing purple shoes. Then when we naturally complained they took it off the bill. They stole the design I created for my brother's program and video and repurposed it for their use. This was done without my expressed consent or written permission. This is illegal for individual, company or other wise. They told us the night before the viewing they were closed. Which was confusing, as if they forgotten the viewing was the very next day. After that call we were called once more and asked if we could come at 8 p.m. to bring his clothes. The next day, the viewing was so unorganized, we had a video prepared that we wanted shown during the viewing. Only one individual was present and he knew nothing about technology nor the computer. The individual was just there to open the door we were informed. The owner was MIA the entire time. Some other individuals arrived and rudely told us that we could not accompany them to the back to retrieve the files from the type c drive. Just when you think the cleanup has begun for the wreckage. Cut to the next day, which was even worse. My brothers funeral, I arrived at the church to make sure everything was ready to go about 9:20 a.m., they were late bringing my brother to the church by almost an hour. On our way back from the burial the driver was lost and was unable to follow his own GPS. This was absolutely a nightmare nothing Serene about this establishment for my family nor my brother. They made a difficult situation even worse. Maybe if you get the "Deluxe" packages with the fake angles, horse and carriage this is where they shine. But since my family didn't want to "Super-Size", this is the treatment you receive. This place is solely based on the bottom line, the amount of money that's spent. How they could be the number one sought after funeral home in Central Texas (Per The Owner) is lost on me. But America does love fast food so maybe that's the appeal. In closing don't take your loved one nor anyone else you care about to an establishment that has packages, with the description of a fast food menu. (I would have posted a photo but my camera was offended and refused.)