If I could give a minus value I would. They are unethical people. They will take your money, make…read moreexcuses, leave you with a mess, and never complete the work. My parents house was destroyed by them in 2014, they made excuses for years, did not return the money and they never completed the job. Do not trust them or hire them. You will regret it

It's unfortunate that things have escalated to the point that I now must leave a negative review…read more The short: Tim Moss refuses to return a (significant) deposit for work that was never started. The long: We signed with Tim Moss in mid-March to perform a series of projects. A deposit was paid and we were told Crystal would be in contact to schedule the work. 2 weeks pass and I'm the one to reach out to Crystal (all documented in email). Me (March 28th): Hi Crystal, I don't think we discussed scheduling when Tim was here. Do you have a sense of when this work will kick off? Crystal (March 28th): Hi, Jeremiah. I'll speak to Tim about this and get back to you as soon as I can. Thank you. Weeks pass Me (April 18th): Hi Crystal, Are there any parts of the 3 projects we can start on while waiting for the permits? Perhaps the garage? Crystal (April 18th): Hi, Jeremiah. Hope you are doing well. I can check into this. I'll let you know. Thank you. Weeks pass Me (May 17th): Hi Crystal, Can you give me some kind of timeline on when you'll be able to start our projects? Thanks Crystal (May 17th): Hi, Jeremiah. Yes, I believe I can . I will speak with Tim and let you know. We are hoping to start on demo work soon. Thanks, Crystal Between May 17th and Jul 1st, the work still did not have a start date. During that time, I called Crystal multiple times to inquire about the project start. Crystal apologized multiple times for the delays. Each time I connected with Crystal, she spoke about "possibly starting next week." Near the end of June, I called Crystal to discuss some changes in scope to the outdoor project. Tim's son came out the next week to review the changes and update the estimate. The new quote was provided and I asked if we could adjust the contract to only focus on the indoor projects. After 4 months, I needed to get moving on the outdoor projects before the summer was over. No response to my request to change the contract. Additionally, still no start date for the interior projects (the scope of which never changed). Between July 12th and July 31st, no start date. Multiple emails and phone calls - multiple statements of "maybe next week." On July 31st, I emailed Tim officially requesting a cancellation of the contract and a refund of the deposit. No work had been done, no material ordered, nearly 5 months had passed. Tim responded in a way I can only describe as out of touch with reality. He sent a long email claiming I was the cause of the delays, that I denied them access to start the work, and that "every time we come up with a solution for one of your many obstacles, you knock the solution down." What? Like, for real, what? I can't and won't comment on the quality of their work - from their online reputation, it's probably really good (which is why I selected them in the first place!). My warning to anyone planning to do business with Tim Moss - get everything in writing and don't make a down payment until work has actually started. Oh, the cherry on top, they charge $300 to come out and provide an estimate. They say this is credited to the project if you sign with them, but now that the work is cancelled, I'm also out this money. Would not recommend.

Unbeknownst to me, while watering my grass, I was inadvertently watering the inside of my house. A…read morepipe burst and for about 40 minutes almost every floor in my house was covered! STOP was here within 30 minutes of me calling. They worked quickly with the utmost of professionalism. The project manager, Charlie, was amazing. He kept me abreast of every move they were making. Today, they finally removed the drying machines, and they will return after repairs to put all my furniture back in place. I'm very pleased with STOP and would contact them again if I had to (let hope not!!)

Two out of two contractors were very sassy and rude; owner proved to be dishonest. Do not use!read more

I wish I could give 10 stars for the service I was provided. I had several people bid on redoing…read morethe stairs in my house and Dustin's not only was the lowest but his communication was impeccable! I was a little worried because he is in school and requires 1/2 money upfront, but I took a chance and I am glad I did! It turned out even better than I expected and I was able to get him to do a few odd job I had been asking my husband to do for 3 months while he was here.. Dustin will be the ONLY person I will ever call to work on anything again. Take a chance on him. You won't be disappointed.

Dustin took care of our plumbing issue efficiently and was able to clear the blockage from our…read morepipes that was 50ft in from the kitchen sink. He kept me informed of time arrival, and what he was going to do before he did it. So there were no surprises. Also he said if something goes wrong within a year with the kitchen drain he would come out for free. I would hire him again for house projects.

This company was referred by my insurance company. I had a terrible fire, and I was totally taken…read moreadvantage of by this company. This company claims to be experts in fire, water, and smoke restoration. Due to the lack of and short cut taking they cost my insurance company almost 400k to restore my home which was a ridiculous amount for the amount of damage that TriCo claimed. I had to have other companies come behind them and fix things that Tri-Co was not capable of completing and or fixing correctly. They used lesser quality materials and installed items I did not want or ask to have in my home. And on top of this amount, they wanted me to use the replaceable content $ to pay for some of the work. Greed, greed, greed. So sad. Clint Pressley attempted to advantage of my vulnerability while he is married. Chad and his crew smoked marijuana on my property while on the job. I have so many rude text messages and conversation recordings to back this. Not sure if the insurance man was in on this robbery with these guys, but he would side in with them when I called him for support. Very, very sad. I decided to complete a review upon my last text message to them about two outlets that have not been properly installed and a continued leaking issue in basement where the company cut through my brick and did not patch the area afterwards. Jeff the contractor hates to take responsibility for his choices and companies that he works with, I say this due to his arguments when I would address things such as what I have written about and so many more of a yearlong problem I called 58 Foundations and Waterproofing to assist in the water leaking that TRi-Co's team left unresolved.

We highly recommend Tri-co Contractors, Inc. to construct your new home, or remodel and restore…read moreyour current residence. We had many community and friend references validifying this team's work. Upon arrival, Jeff Souther, and his friendly/knowledgable staff/family, made us feel at ease while conveying/discussing our plans and dreams. Jeff guided us through the step-by-step process beginning with: Choosing our house plan, and then sending us to reputable companies to pick items such as granite, tile/wood flooring, stone, brick, faucets, lights, etc. He helped us stay within our budget; however, choose exactly what we wanted! Jeff always tried to meet any requests you asked while always using level-headed, sound advice. Using his strategy of cost/plus building, we came out ahead, saving on costs projections. Once beginning construction of our home, all went like clockwork, and often ahead of schedule! Jeff is extremely organized and is excellent leader, often working side-by-side his employees! He also has excellent and dependable teams in place, with planned steps/dates for each team to complete needed tasks to be done. We were totally amazed daily how clean the job site was left at the end of the day as work was done. It was obvious too, that Jeff took great pride in his work, wanting the construction, not just pass inspections, but have qualities that really make it feel like "h0me"! You would often see him landscaping plants/seeding the yard at sunrise, or watering it on his way home from another job site. He even returned to the job site in a few days after having knee replacement! He wanted your home to be a "star" in the neighborhood, and we really feel it is thanks to his expertise! Thank you Jeff Souther, truly a remarkable builder/contractor and good friend to the customer!

Brad and his team were great to work with! Didn't know that I had storm damage! Handled everything…read morefrom calling in a claim to meeting the adjuster to keeping me informed all along the way. Communication was great! Job site was cleaned up. Well afterwards could not be happier. Highly recommend! Great value for money and time!!

Is there a zero star? This company is one of the most unprofessional group I've ever had…read moreencountered. They were hired through my insurance company and it was the worst experience of my life. I went through a year and a half of hell because of them. I could write a novel here but the bottom line is, they took Allstates money, hired what seemed to be a couple of men off the street and sent them to my house. The men spoke no English, weren't given full instructions and no one bothered to check up on the work. My floor was more ruined by them then by the water damage. They were told in Sept 2022, that they were responsible for fixing it correctly. They couldn't seem to find anyone who would work with them. Then they decided to refund me what "Allstate paid them" to find someone on my own. The refund only covered a third of the cost and was no where near what allstate actually paid them. Plus from the bill I was shown, they were paid for things they did not provide. The lack of communication with these men is also pretty ridiculous--- weeks, even months would go by without me hearing one word from them. Im doubting these men have ever even worked construction because they clearly have no concept of what's involved.

We came home from vacation to find our basement and kitchen flooded. Floors and ceilings ruined…read more Greg and company responded quickly and stayed until the house was restored better than before. The work was excellent and every one involved with this company was responsive and great! Will use them for other projects! Thank you Greg!

Called and was to get a price and never heard from him again. Was to call at the first of the…read moreweek. Question the dependably of the company.

If you want something done well the first time, get Ernest to do it. We've had Ernest do a variety…read moreof jobs such as putting up a shower rod, hanging a bathroom mirror, and installing garage components. All were done well and in a timely manner. He aims to please. If I ever need anything done, I'll always call Ernest. He's a gem!

I had an appointment for Everett to come over on a Saturday at 11:00 to look at some jobs at my new…read morehouse. I had sent a text and he confirmed the time but pull the no-show and no call and no text so he will not get a callback.