Great Pediatric Dentist, nice atmosphere. Highly recommended.read more

The front desk staff were very friendly and welcoming. The waiting area is perfect for children, it…read morehas a nice play area with a train table and a separate side for kids that want to watch a movie (today's feature was Finding Nemo). The dental techs were wonderful. They listened to any concerns I had and spent lots of time with each of my kids. They not only did X-rays, and a cleaning but also took the time to refresh my kids' memories on brushing technique. Dr Moses spent time with each child doing a thorough exam. He spoke to me at length about each child and answered any questions I had. What also impressed me was the office's willingness to schedule 3 new patients to come in at the same time. A lot of doctors now won't do that.

By far the dental experience here has been so up and down. I am very aggravated with the office…read morestaff they are very rude, and seem like they don't really know what they're doing. When you come in it seems as if they are not happy and don't have a smile on their face. And when they do smile it doesn't feel genuine. I came here because of my insurance and I called one 800 Dentist which in the area of Lake Charles this was the only dentist that was willing to take Delta dental. When I walked in the office was very clean exceptionally clean that's one thing I do like about it. The office manager was very sweet as well when she told me the rundown for my one cavity and cancer screening. The lady who took my x-rays was very sweet as well. And the dentist she seemed very sweet and genuine. However, being that I have a cavity they put me on an appointment not until two weeks after May which really upsets me because my cavity could get worse in a matter of time. I came to them telling them I had issues with my crown there was mild pain, but no other tests where taken to see, the bite down test on a stick or etc. only X-rays. And of course most Dentist do not want to touch a crown that another dentist put on because it looked intact however I knew there was something wrong when I bit down and the pain at night. Fast forward Two weeks later I developed severe pain and problems with my crown, and I know my body. When I went in I had to really push for the dentist to understand that I needed to have pain medicine and a referral to the Endo which she did give me. However, out here in Lake Charles everything takes forever. So I would not be seen for a whole week. So I was then finally prescribed pain medicines and antibiotic. However the antibiotics was long enough to last me over but not the pain medicine. So, I had to go into the office after calling to demand my medicine that I could have to hold me over until I was seen by the specialist. But the office lady basically was telling me that the dentist was not going to prescribe me anything else and that I could take over-the-counter ibuprofen. I was furious, the problem with tooth pain is that you cannot do anything it is unbearable. You can't eat, sleep, and take care of kids. Taking the medicine every six hours with what I was prescribed the math was off so I would run out by the weekend. Luckily I feel the dentist really understood at the end, and put in another order. But it should've never got to the point where I got this upset and had to drive to the Dentist several times out of my way. I really feel the office manager should take a look at her office staff about being a little bit more nice to the patients and considerate of tooth pain and it is not something to play with. Your teeth are your whole body. And I still am upset because I would like to get my cavity filled before it gets worse. But I do not think they take this into consideration. I hope things get better here at Aspen dental.

I went and had work done prior they had me apply for care credit. All my services were covered in…read morethe cost. After the work was done I was told I owed almost 500.00 and had to pay it before I got my partial (that I already paid for). Apparently it was because that had me going 4 times a year for cleaning. Also I was charged and additional 150.00 for a crown I already paid for. When I refused to go more than was normal for a cleaning they wouldn't adjust my partial that cuts my mouth and makes it bleed until I went for these cleanings. It is ridiculous the prices and the surprise charges that are way above normal rates. Stay away from here

I was able to make an appointment and get my wisdom teeth taken out on the same day. Would…read moredefinitely recommend if you need it done asap. also the staff was super friendly and caring. hopefully i wouldn't have any more teeth issues, but if i did i would definitely come here.

Follow up on the negative review I wrote regarding their customer service--Rosalyn called me back…read moreand fit me in a spot the following day. I appreciate that they handled the situation appropriately.

This place is AMAZING! The dentist is super patient, and friendly. He explains everything to where…read moreyou can understand and puts his patients first. If you're scared of the dentist, he'll change that. The other staff members are all super sweet as well. They also work super well with your schedule.

From the owner: Specializing in: - Dentistsread more

I have to say I am very happy with the decision to go here. The staff was very nice and caring. The…read morelevel of care and expertise is amazing Dr.Roberts has a great mannerisms and a very good understanding of how to deal with the issues that come up. She is very good with her patients and she does an amazing job with them.

We were traveling through LA and my cap fell off, Dr Churchman was able to fit me in as I was…read morehaving pain. It was a great experience from the sweet ladies in front office to the hygienist to Dr. Churchman herself. Professional and compassionate care was given and as a nurse that is very important to me. I wish we lived closer! 5 stars