I got home one night to find my lights not working - I switched them on, but kept hearing a buzzing…read morenoise. I found Mr Electric on Google and a nice chap called Daniel showed up within an hour. He fixed the problem in no-time - it was the light in the main room not earthing properly for some reason. It seems I didn't fit it properly! The service was really good - he even turned up with his own matt to put his tool box down on, on our carpet! The price wasn't too bad either.

After several failed attempts to get a local electrician to agree to come out, I finally got…read morethrough to Lloyd. He was patient and listened whilst I explained the problem. Long story short, he agreed to do the work, came out and it was completed within the hour. I'd definitely use this company again.

Good quality work. They went above and beyond the call of duty during my emergency to find all the…read morematerials required rather late in the day then worked very late to shore up the building until they could stabilize the situation. I was impressed by how urgent they took the situation and put in the extra hours as needed. I've not seen any other electrician work so hard. Highly recommended in NW3/Hampstead for emergency electrical problems.

Disappointing service. Eight days after booking them for an electrical repair they still hadn't…read moreturned up. They didn't respond to phone calls, so I popped round to have a chat and was confronted by a surly and impolite guy called Cliff who clearly wasn't interested in completing the contracted work. It's a pity as I like to support local businesses, but this is one to avoid.

I employed Peckfords to rewire my flat. They provided an excellent service. They turned up on time…read moreand did a professional job -completed earlier than they had predicted with minimal mess. I had been told by other firms that the new wiring could not be put through existing conduits but Peckfords mostly managed this with ease without me having to lower ceilings or have plastic trunking everywhere. When something needed changing they came round after the job to sort it out. I would definitely recommend.Many thanks. RM

Keith and his team are the most effective and professional servicemen I've ever met. They will do…read morean assessment first, then provide a detailed quote explaining what they are planning to do and why. They make complicared things easy to understand. I can thoroughly recommend them. Best to contact them well ahead of time, as appointments can be hard to come by.

After over a year of weak showers and inconsistent hot water, I finally faced up to one of the…read morebiggest downsides of being a homeowner - replacing the aging boiler. Decision made, it was time to do some research and find a plumber to handle the installation. Enter Google which quickly sent my hopes for a quick and easy job crashing down as story after story of being ripped off on labour charges or boilers that needed repairs due to faulty installation. Long story short, I found a pretty solid company (after an exhaustive search) called Heat, Light, & Power which provided a clean installation, impeccable customer service, and an overall stress-free environment. I started with RatedPeople.com to locate a boiler specialist with good reviews and found a local plumber with a handful of positive feedback. They offered a free quote so I rescheduled my evening plans to get it sorted. The plumber took a cursory look around the place, suggested an unvented boiler to bring my hot water up to mains pressure, and then left without taking any measurements. A few days later I got the quote: £1,800 with little other detail. Being an avid reviewer and blogger, I find it hard to take things at face value without either having experience myself or reading other people's reviews. So a boiler without a review and scant detail from the plumber (I was told several times to stop asking questions and just accept the quote) isn't really going to work for me. Enter Heat, Light, & Power which got in touch with me through Thermaflow (a top-end boiler manufacturer that offers a free referral service). From the start HLP were head and shoulders above the previous guys. It seems to be a small family run operation, but this is a positive rather than a draw back. Le runs the admin and customer service realm and was a delight to work with. She responded to emails within hours if not minutes and provided a wealth of detail in both the original quote and follow up emails to my questions. Le also efficiently organized both the initial free survey and the installation around my schedule which meant I didn't have to take any time off work. The main engineer is Keith, a friendly guy who exudes a reassuring degree of competence and confidence. He came over for the initial survey and took a close look at the plumbing and electrics and explained in considerable detail why he recommended an unvented cylinder boiler and the type of work that would go into the installation. By the end of the survey, I actually felt as though I knew a good deal about the boiler and works required so for once was without any questions. During the installation, a similar degree of assurance was provided with Keith being onsite to supervise the installation and ensure the disruption was kept to a minimum. Although the work took two days, they were careful to leave the flat clean after the first day and store the equipment out of the way to the point it was barely noticeable. When there was a minor leak from a fitting the day after the installation, Keith rushed over at 7.30am to sort it out and offered to come back if there was any damage (thankfully there was none!). A couple of key things that really distinguish these guys from the usual mob is that a) they turned up exactly on time and b) they didn't try to up sell or install unnecessary equipment. I had actually asked for a timer which wasn't installed as Keith didn't believe it would be cost-efficient given the tariff I was on. That's a fairly rare quality that they'll go against an order if they believe it to be unnecessary expense and I appreciated it. Keith also fixed my kitchen light switch for free as he said it was a simple 5-minute job - that's above and beyond for taking care of your customers! It's been about a month and so far no problems. I'd definitely recommend these guys to anyone looking for plumbing or electrical work and they'll be my first call for any future projects!