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    Dorm Storage Plus

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    6 years ago

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    Public Storage

    Public Storage

    (3 reviews)

    My wife and I had a terrible experience. She has been upset for the last 48 hours…read more For nearly three years, we have been paying over $400 per month for a single storage unit, only to recently find out that others with the same size unit are paying less than half that amount. When we signed up, we were never informed that the rate would be significantly higher than the standard pricing. This feels like outright deception. We find it hard not to describe this situation as fraudulent. To make matters worse, our repeated attempts to contact the Jefferson Avenue location have been ignored. My wife have called numerous times, left voicemails, and received absolutely no response. The complete lack of communication is disgraceful and entirely unacceptable for any business, let alone one that claims to be a reputable national brand. Out of frustration, my wife finally spoke with someone regarding the exorbitant rate. We were asked when we could vacate the unit and move to a cheaper unit and my wife clearly stated the 19th and 20th of the month. I was assured that this would be acceptable. Now, she is suddenly receiving text messages telling us we have to vacate tomorrow--with zero warning and no regard for what we were previously told. That is not only unprofessional, it is inhumane. We cannot physically move everything out on 24 hours' notice, especially without help. This is the worse facility. Don't do it! Stay away!! The worse!!!!!!

    Horrible service. Totally misleading rip off, will pester you to complete your rental and when your…read moreasking questions after you set an appointment to be able to see for yourself and the person is a no show at both locations. Dishonest and not educated on the business they're providing nor do they care. There only solution is to charge you more after they didn't listen to your needs.

    Dorm Storage Plus - selfstorage - Updated May 2026

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