Doors Plus have been the least professional installation group I have had experience with in a long time. After a terrible sales experience at this showroom, Doors plus proceeded to mis-represent the door's ability to be installed at our home. As if canceling our confirmed appointment on the day it was scheduled and asking for the balance payment was not enough, the salesroom proceeded to say: "installing your door today will ruin our schedule for other customers" essentially stating that our installation was of less importance than others, even though our installation was booked over a month in advance. We were offered another installer, whom they said was incompetent and that if we decided to take this option, it was at our own risk if the installer did a shoddy job. We rescheduled installation, which was an ordeal on its own, and yet again on the day of installation, when the installer measured the opening, found that the door was too large for our opening even though 6 weeks earlier, one of their carpenters came to our house and measured the opening to ensure that the doors would fit. When asked what the solution would be we were advised that the door had to be cut down by 6 cm and again the installation had to be rescheduled. Still awaiting response for a refund and will keep the review updated. However, one thing is clear, DO NOT BUY DOORS FROM DOORS PLUS. If I could give them a 0 Star rating I would. They will over promise and under deliver and you will not get the product you purchased. Your time will be undervalued and after taking 2 days off work for installation, I am now 2 days of labour out of pocket. read more