I called overhead door because there was a sticker on the garage door that said they installed it…read more The reason for calling was I had a broken tension spring and one of the rollers had come off the track. They were very prompt and sent the guy up the next morning, I wish I could remember his name. He was very friendly, and very good at what he does. While he was here, he checked my garage door opener, which had a date in it turns out the garage door opener and springs are over 20 years old. Why he was here he replaced the sprocket, and the bracket that holds the sprocket in the garage door opener that were wore out, I was very glad to hear that he had all the parts on his truck and didn't have to make a special trip back. Because I live in Hamilton Illinois 40 minutes away all that being said he was done with the whole job in about an hour and a half, very quick efficient and friendly. What more could you ask for?

Overhead Door of Quincy probably doesn't need Yelp to prove what a great company they are. But,…read moresince I'm here, I'll let you know, they ARE great!!! Going on vacation and MY GARAGE DOOR BROKE!!! Within 15 minutes of my call, they showed up. Helped me get the door put together so I could leave for a week. Upon my return I picked out a door and they came to install it. It looks great! Service was excellent. Bill put our door in and completed the work professionally and with courtesy and efficiency. Highly recommend Overhead Door

In August we ordered two doors - a front door with side panels and a set of French doors for our…read morebasement entrance. Total cost exceeded $15,000. *** We were told 8 to 12 weeks to installation.*** The minute our deposit was down on these doors, that was the end of all forms of actual customer service. The doors were finally installed in FEBRUARY! We were never contacted about the delays. Calls to our salesman and the office were ignored. Promises were repeatedly broken. The final piece of work was completed on March 12th. Almost 7 months. The doors are lovely but there is no force on Earth that would persuade me to do business with them ever again. You have been warned.

Doors were very expensive. Installers left grease and hand prints, scuffs on walls. Had to use…read moreMagic Eraser to clean. I had paint code to match existing trim. They insisted on using a paint sample for the door color, not the correct paint code, so the door color didn't match. Had to repaint the doors myself. I complained about the paint, including to the owner. Didn't get the decency of a response. Wouldn't recommend.

Fast and reasonably priced service. Have used them twice in four years and excellent service each…read moretime.

My husband went to take out the garbage and realized the spring on our garage door was broken. It…read moreis an oversized door and we could not lift it. After many recommendations on our local Facebook page, we called them first thing the next morning. We were given a time that James would arrive and he called us when he was on his way (at the time we were given). He got our door repaired in a timely manner and we are very pleased with his work. If you ever have a problem with your garage door, do not hesitate to call them. Great people to do business with.

The owner and installer were knowledgeable and professional. The communication was good. We love…read moreour new door and would recommend this company. They did a great job.

We totally appreciated the crew showing up early, with all necessary materials, supplies and they…read moreeven wore mask-Great! They worked quickly & double checked their work & asked my opinion b4 they cleaned up the entire work area/perimeter of all work debris. I love each window & door installation on our rental properties & our personal homes. We were a referral now we refer our friends & family!

We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

So happy with my new windows, didn't think I'd be able to keep the mid century look of the house,…read morebut Virginia at Viviano Windows had a genius design. Eddie and his crew did an expert installation very professional and great clean up inside and out! Wouldn't have known they were here except the beautiful new windows they installed. The price was very affordable and the Sunrise High performance thermal windows look nice and slick. Not like bulky vinyl windows.

The Viviano family team has been supporting our needs for 3 years now and I can not express how…read moregreat they are at customer service. We have had quite a bit of work done on our 85 year old brick city home and they support it very well. Great!!!

Xavier is the owner. I was thrilled at his professionalism. As I requested an "off the menu"…read moreservice, the fact that he responded promptly and showed when he said he would was a sigh of relief. I was, however, disappointed that no one would step up and be his second in what I'd hoped would be a two-man team. I KNOW he was! This was definitely a team project but, Xavier handled it all! He was a true hardworking, ethical business owner. My request for Unloading Help isn't among his true professional talents. He is skilled at making, building and fixing things. Still, Xavier was kind enough to see that I was in a bind. Trying to find this kind of service HERE while living in Colorado, is frustrating. As he said while he was leaving, "This kind of project isn't what I normally do, but I'm glad I could help you out. Always feel free to ask me if you need something done. If I have the availability, I will help you." The best thing was his follow-up text the next week. He wanted to be sure that things had gone well and I was actually ok. A prince among thieves...is that how it goes? Well, Xavier was a true prince and a lifesaver, for me. Highly Recommend

From the owner: We have very reasonable prices! Communicate well! And the ending results are always great! read more